Okta vs JumpCloud

by Gralio Feb 20, 2025

Okta and JumpCloud both offer identity and access management solutions, but cater to different needs. Okta excels in complex security implementations and integrations for larger organizations. JumpCloud provides a broader, simpler IT management platform better suited for mid-sized companies looking to consolidate IT functions.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 3395 reviews and 60 websites, saving 19 hours, 21 minutes of reading.

Okta

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JumpCloud

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About

Okta is a software solution focused on secure access and identity management for employees and customers. It allows your company to manage who can access specific applications and data, both within your organization and externally. Okta integrates with a large number of other software systems and offers pre-built connections to streamline the process. It aims to simplify and strengthen your digital security while allowing for flexible and secure access to your company's resources.

JumpCloud is a comprehensive platform designed to simplify IT for mid-sized companies. It allows you to manage users, devices, and access to company systems and applications all in one place. This includes features like single sign-on, password management, and remote device management. JumpCloud focuses on providing a secure and streamlined IT experience, helping your employees work efficiently from anywhere while keeping your company data safe.

Summary

Main difference

Okta is a specialized identity and access management platform ideal for businesses with complex security needs and numerous integrations, especially larger enterprises. JumpCloud offers a broader IT management suite encompassing device management, user lifecycle management, and SSO, making it well-suited for mid-sized companies seeking a consolidated IT solution.

Relative strengths of Okta (compared to JumpCloud)

Stronger security features and certifications.
Wider range of integrations with enterprise applications.
More mature mobile device management capabilities.

Relative weaknesses of Okta (compared to JumpCloud)

Higher cost, especially for smaller organizations.
Can be complex to implement and manage.
Less focus on device management compared to JumpCloud.

Who should use Okta VS. JumpCloud

Okta is a robust identity and access management solution ideal for medium to large enterprises across diverse sectors, especially IT. Users praise its intuitive interface, strong security, and seamless SSO capabilities. However, some find the pricing high and desire more comprehensive documentation.

JumpCloud is a comprehensive IT management platform ideal for mid-sized companies. Users praise its robust security features, excellent customer support, and ability to manage diverse devices and operating systems, simplifying remote work. However, some users have noted occasional performance issues and a sometimes slow user interface. JumpCloud centralizes user, device, and access management, offering single sign-on, password management, and remote device management capabilities.

Best for medium and enterprise companies.
Ideal for IT and software companies, suitable for various other industries.

Ideal for mid-sized companies seeking a streamlined, all-in-one IT management solution.
A good fit for IT, software, and telecommunications companies, but also suitable for other sectors like education and manufacturing.

Okta and JumpCloud features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Access management

Not supported

Okta focuses on user and application access, not file permissions.

Supported

JumpCloud allows managing file and folder permissions using local groups and user groups.
Active Directory Integration

Supported

Okta seamlessly integrates with Active Directory, supporting user management, role-based access, and SSO.

Supported

JumpCloud seamlessly integrates with Active Directory, supporting user and group management, password sync, SSO, and role-based access via dynamic groups.
Cross-Device Management

Partially supported

Okta supports cross-device management for Windows and macOS, but Linux and mobile device support is unclear.

Supported

JumpCloud supports managing Windows, Mac, Linux, iOS, and Android devices centrally.
Cloud deployment

Supported

Okta can be deployed in the cloud as a public or private instance.

Supported

JumpCloud is designed to operate in a cloud environment and offers features like zero-touch deployment and cross-OS device management from a cloud-based console.
Cloud Platform Integration

Supported

Okta integrates with various cloud platforms via its extensive integration network.

Not supported

JumpCloud primarily focuses on identity and access management integrations rather than direct integrations with cloud platforms like AWS, GCP, or Azure.
Cloud Directory Sync

Supported

Okta supports synchronization with Google Workspace for single sign-on and user provisioning.

Supported

JumpCloud supports user data synchronization with Google Workspace, including attributes, passwords, and group management.

Qualities

Value and Pricing Transparency

-0.6

Rather negative sentiment

-0.03

Neutral sentiment
Customer Service

No data

+0.59

Rather positive sentiment
Ease of Use

+0.73

Strongly positive sentiment

+0.89

Strongly positive sentiment
Reliability and Performance

+0.65

Rather positive sentiment

+0.42

Rather positive sentiment
Ease of Implementation

+0.08

Neutral sentiment

+0.61

Rather positive sentiment
Scalability

No data

+0.6

Rather positive sentiment

Okta and JumpCloud Pricing

No data

User sentiment

Rather negative

-0.6

We couldn't find a pricing page for Okta.

JumpCloud offers a range of packages for device management, SSO, core directory, and platform solutions. The pricing is per user per month, billed annually. They offer a 30-day free trial.

Plans

User sentiment

Neutral

-0.03

See full Pricing page

Okta and JumpCloud review insights

3395 reviews analysed from

Users love

User-friendly interface.
High security standards.
Supports thousands of simultaneous users.
Seamless Single Sign-On (SSO) for multiple applications.
Easy-to-use mobile app with convenient push authentication.

Robust security features like MFA and directory services.
Excellent customer support, praised for responsiveness and helpfulness.
Facilitates remote work with cloud-based access and management.
JumpCloud’s ability to manage multiple operating systems effectively.

Users dislike

High cost, especially for startups.
SDK support can be extended to newer programming languages.
Mobile app lacks feature to copy OTP.
Documentation can be improved, especially for SAML-based SSO.

Occasional performance issues, especially when managing many users or devices.
The user interface can be slow at times.
JumpCloud MDM can be unreliable, with occasional issues and inconsistencies.
Limited customization options for certain features, like policies.

Okta and JumpCloud Ratings

G2

4.5/5

(858)

G2

4.5/5

(2547)
Glassdoor

3.4/5

(152)

Company health

Employee growth

No data

13% increase in the last year

Web traffic

No data

11% decrease in the last quarter

Financing

No data

July 2021 - $417M

How do Okta's pre-built integrations compare to JumpCloud's directory sync for my existing systems?

Okta leverages pre-built integrations with a vast number of third-party applications, offering a broad range of ready-to-use connections. JumpCloud, while also supporting integrations, emphasizes its directory sync capabilities, particularly with existing directories like Active Directory and Google Workspace, focusing on synchronizing user data, passwords, and group memberships. If your priority is deep integration with your existing directory infrastructure for streamlined user management, JumpCloud's approach might be more suitable. However, if you need a wider range of pre-built integrations with various cloud services and applications, Okta's extensive integration library offers more flexibility.

Which product better supports managing both employee and customer identities, Okta or JumpCloud?

Okta is generally better for managing both employee and customer identities. While JumpCloud is a strong identity and access management (IAM) solution focused on small to medium-sized businesses, and can manage both, Okta's primary focus is on identity, including a robust customer identity management (CIAM) offering. Okta's broader range of features, integrations, and scalability makes it more suitable for organizations with complex identity needs, including managing both employees and a large customer base.

What are the advantages of Okta?

Okta offers robust security features, seamless Single Sign-On (SSO), and a user-friendly interface. It boasts high security standards and supports numerous simultaneous users, simplifying access management for larger organizations. Its mobile app offers convenient push authentication, further enhancing security and user experience.

What are the disadvantages of Okta?

Okta's primary disadvantages are its high cost, particularly for startups, and some limitations in its mobile app and SDK support. Users also desire better documentation, especially for SAML-based SSO.

Alternatives to Okta and JumpCloud

Passpack

Passpack is a password management tool designed for businesses, especially small to medium-sized ones. It allows teams to securely store, share, and manage passwords for various work applications and accounts. Passpack emphasizes security with end-to-end encryption, meaning your passwords are never accessible to anyone but your team. It's simple to use and allows for organized password storage, reducing the risk of security breaches from weak or reused passwords. Passpack offers a cost-effective way to improve your company's security posture.

Rippling

Rippling is a comprehensive employee management platform designed for businesses of all sizes. It streamlines and automates various HR, IT, and finance processes, including payroll, benefits, device management, and expense tracking. By centralizing these functions, Rippling aims to simplify employee lifecycle management, reduce administrative burden, and improve operational efficiency for businesses. The platform is particularly valuable for companies with global operations, offering localized solutions for international payroll, benefits, and compliance.

Teleport

Teleport is a cybersecurity platform designed to protect access to your company's servers, applications, and other critical infrastructure. It replaces traditional security methods like passwords and VPNs with short-term access certificates, making it harder for unauthorized users to gain access. Teleport provides a centralized system to manage who has access to what, even if your infrastructure is spread across multiple cloud providers. It also tracks all access activity for auditing and compliance purposes. Companies choose Teleport for its ease of use, strong security features, and ability to simplify compliance with various regulations.

PropelAuth

PropelAuth is a software solution designed for businesses to manage how customers access their online products or platforms. It specializes in customer identity and access management (CIAM), offering secure login options, user management tools, and integration with other business systems. PropelAuth aims to simplify complex authentication processes like single sign-on (SSO) and multi-factor authentication (MFA), allowing businesses to focus on their core offerings rather than intricate login systems.

Dashlane Password Manager

Dashlane is a password manager designed for businesses of all sizes. It allows employees to securely store and manage their login credentials, documents, and other sensitive information in an encrypted vault. Dashlane offers features such as password autofill, single sign-on (SSO), and dark web monitoring to simplify password management and enhance security. It integrates with existing security systems and prioritizes data privacy with its zero-knowledge architecture, ensuring that even Dashlane cannot access stored passwords. The platform is designed to be user-friendly and scalable for growing organizations.

PingFederate

PingFederate is a comprehensive identity security solution designed for seamless and secure access management. It allows your employees, partners, and customers to securely access various applications using a single set of credentials. This simplifies the user experience while enforcing robust security measures, ensuring that only authorized individuals access sensitive data and resources. PingFederate is a trusted solution for organizations looking to enhance security and streamline access control.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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