Jaggaer vs Ivalua

by Gralio Feb 04, 2025

Jaggaer and Ivalua are both robust spend management solutions catering to mid-sized and large businesses. Jaggaer provides a more comprehensive and unified platform experience, while Ivalua excels in flexibility and configurability. Ivalua's greater transparency in user reviews and faster growth suggest it may be a more dynamic and responsive vendor.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 89 reviews and 60 websites, saving 59 minutes of reading.

Logo of Jaggaer
Jaggaer
Logo of Ivalua
Ivalua

About

Jaggaer is a suite of spend management software tools designed for large companies across many industries. It helps businesses manage all aspects of spending, from sourcing and contracts to procurement and payment. Jaggaer aims to automate processes, improve efficiency, and provide greater visibility into company spending. The platform offers modules for spend analysis, supplier management, sourcing, contracts, and more, all within a single platform called Jaggaer ONE.
Ivalua provides a single, comprehensive software platform for managing all aspects of procurement. It covers everything from sourcing and contracts to invoices and payments. Ivalua helps mid-sized and larger companies get a clear view of their spending, automate tasks, and improve collaboration with suppliers. Its standout features include its adaptability for future needs and its focus on making procurement more efficient and sustainable. Ivalua is recognized as a leader in its field by industry analysts.

Summary

Main difference
Jaggaer offers a broader suite of spend management tools within a single platform, Jaggaer ONE, suitable for complex procurement needs. Ivalua stands out with its highly configurable and adaptable platform, catering to unique workflows and deep customization.

Relative strengths of Jaggaer (compared to Ivalua)

  • Broader suite of spend management tools.

  • Unified platform experience.

  • Strong industry coverage.

Relative weaknesses of Jaggaer (compared to Ivalua)

  • Less adaptable platform.

  • Limited information on customer service and implementation.

  • Less detailed user feedback.

Who should use Jaggaer VS. Ivalua

Jaggaer offers a robust suite of spend management tools ideal for large enterprises across diverse industries. This platform streamlines procurement, sourcing, and contracts, enhancing visibility and efficiency. Known for its reliability and ease of use, Jaggaer helps centralize and automate spend-related processes, saving businesses time and money.

Ivalua is a robust procurement platform ideal for medium to large enterprises. Users praise its configurability, reporting capabilities, and streamlined processes. However, some have noted performance issues and complex configurations. Consider Ivalua if you need a centralized procurement system but be prepared for potential technical challenges.

  • Best fit for large enterprises seeking comprehensive spend management.

  • Ideal for industries like healthcare, finance, retail, manufacturing, and more.

  • Best fit for larger enterprises seeking a comprehensive procurement solution.

  • Suitable for various industries seeking enhanced procurement processes.

Jaggaer and Ivalua features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need
  • No-code/low-code AI platform
    Not supported

    Jaggaer uses AI to enhance procurement, but doesn't offer a no-code AI platform.

    Supported

    Ivalua offers a no-code platform for building AI-powered applications to automate tasks.

  • Integrated Source-to-Pay (S2P) solutions
    Supported

    Jaggaer offers integrated Source-to-Pay solutions to streamline procurement.

    Supported

    Ivalua offers a comprehensive suite of integrated Source-to-Pay tools.

  • Flexible and configurable platform
    Supported

    Jaggaer offers a configurable platform with modular architecture, workflow configuration, and integrations.

    Supported

    Ivalua is highly configurable and adaptable, allowing tailoring to specific workflows and needs.

  • Unified user experience
    Supported

    Jaggaer prioritizes unified user experience with intuitive interfaces and AI assistance.

    Supported

    Ivalua provides a unified and intuitive user experience across its platform.

  • Contract management
    Supported

    Jaggaer supports storing contracts, tracking dates and milestones.

    Supported

    Ivalua supports storing and managing supplier contracts, including tracking key dates and milestones.

  • Vendor catalogs
    Supported

    Jaggaer allows access to and ordering from vendor catalogs via hosted catalogs, punch-out catalogs, and OneShop.

    Supported

    Ivalua allows users to access, browse, and order from vendor catalogs within the platform.

Qualities

  • Value and Pricing Transparency
    No data
    No data
  • Customer Service
    No data
    +0.6
    Rather positive sentiment
  • Ease of Use
    +1
    Strongly positive sentiment
    +0.69
    Rather positive sentiment
  • Reliability and Performance
    +1
    Strongly positive sentiment
    +0.33
    Rather positive sentiment
  • Ease of Implementation
    No data
    +0
    Neutral sentiment
  • Scalability
    No data
    No data
Jaggaer and Ivalua Pricing
No data

User sentiment

Strongly positive
+1
We couldn't find a pricing page for Jaggaer.
No data

User sentiment

Strongly positive
+1
We couldn't find a pricing page for Ivalua.

Jaggaer and Ivalua review insights

89 reviews analysed from and

Users love

  • Powerful and reliable procurement management.
  • Easy to use and efficient.
  • Secure and resourceful.
  • Excellent customer support.
  • Provides value for money.
  • Highly configurable and adaptable to unique business needs.
  • User-friendly interface for many tasks.
  • Robust reporting and spend analysis capabilities.
  • Strong sourcing and procurement functionalities.
  • Streamlines and centralizes procurement processes, reducing reliance on multiple systems.

Users dislike

  • Difficult to use and overly complicated.
  • Occasional slowness and data security concerns.
  • Confusing interface and clunky workflows.
  • Limited customization options and expensive integrations.
  • Steep learning curve and lack of online training resources.
  • Performance issues and timeout errors are frequent.
  • Some configurations require code changes, not just client-side configuration.
  • Limited customization in Supplier Onboarding and Sourcing modules.
  • No mobile app available.
  • Upgrade integrations can be difficult.
  • Customer support responsiveness needs improvement.

Jaggaer and Ivalua Ratings

  • G2
    4.4/5
    (27)
  • Capterra
    4.1/5
    (20)
  • G2
    4.2/5
    (42)

Company health

Employee growth

5% increase in the last year
9% increase in the last year

Web traffic

6% decrease in the last quarter
15% decrease in the last quarter

Financing

March 2019 - $0
February 2019 - $134M

How do Jaggaer's and Ivalua's customer support reputations compare?

Jaggaer's customer support reputation is not available in the provided data. Ivalua, on the other hand, receives negative feedback regarding customer support responsiveness. Users report that improvements are needed in this area.

Which platform, Jaggaer or Ivalua, offers a more user-friendly experience?

Jaggaer has a slightly higher ease-of-use score (1.0) compared to Ivalua (0.69), suggesting a potentially more user-friendly experience. However, Ivalua users praise the user-friendly interface for many tasks but cite performance issues and a need for coding for certain configurations. Therefore, while initial use might be smoother in Jaggaer, Ivalua's more robust feature set could offer greater long-term value despite a steeper learning curve for some aspects. More detailed user reviews would be needed to make a definitive judgment.

What are the advantages of Jaggaer?

Jaggaer offers a comprehensive suite of spend management tools within a single platform, Jaggaer ONE, covering sourcing, contracts, procurement, and payment. This unified approach streamlines spend management processes, potentially offering greater efficiency compared to using multiple disconnected tools. Jaggaer's focus on large companies across diverse industries suggests it may offer specialized features and scalability suitable for enterprise-level needs.

What are the disadvantages of Jaggaer?

Jaggaer users have not reported any specific dislikes. However, independent reviews mention that the software can be complex and difficult to use, requiring extensive training. Its implementation can also be challenging and time-consuming due to the platform's complexity and the need for customization. There is also no public information available regarding Jaggaer's customer support quality, which could be a potential concern.

Alternatives to Jaggaer and Ivalua

Logo of PRM360
PRM360 is a software solution designed to manage the entire purchasing process for businesses. It combines various purchasing tasks like requesting quotes, receiving bids, approving invoices, and tracking vendor performance within a single platform. This helps businesses save time by automating tasks and minimizing manual efforts. PRM360 aims to improve efficiency, reduce costs, and increase transparency throughout the purchasing cycle.
Logo of Coupa
Coupa
Coupa is a cloud-based software platform that helps businesses of all sizes manage their spending. It brings together all your spending information, from sourcing and purchasing to invoices and expenses, in one place. This gives you greater control and visibility, helping you save money, improve efficiency, and make smarter decisions. Coupa integrates with other systems like your ERP, and offers tools for managing vendors, automating tasks, and analyzing spending patterns.
Logo of Emburse
Emburse
Emburse is a suite of spend management software designed for businesses of all sizes. It aims to streamline expense reporting, invoice processing, and travel booking. By connecting these traditionally separate processes, Emburse provides greater visibility into company spending, reduces the risk of errors and fraud, and ultimately saves money. Emburse offers tailored solutions for small to large businesses and emphasizes user-friendly design and automation to make financial tasks easier for all employees.
Logo of Gainfront
Gainfront is a comprehensive software platform designed for managing procurement processes from start to finish. It offers tools for finding and sourcing suppliers, managing contracts, tracking spending, and handling invoices and payments. Gainfront stands out for its large database of diverse suppliers and its use of artificial intelligence to provide insights and streamline tasks like invoice matching. The software is highly customizable to fit the specific needs and rules of a business.
Logo of Zip
Zip is a cloud-based software platform designed to manage company spending. It provides a central hub for employees to request purchases and vendors. Zip automates the approval process, connecting with existing finance and procurement tools. The goal is to give businesses better spending visibility, reduce costs, and improve efficiency in procurement processes. Zip caters to companies of all sizes.
Logo of Laserfiche
Laserfiche
Laserfiche is a software platform that helps businesses go paperless. It allows you to manage and automate documents and tasks, making information easily accessible. Think of it as a central hub for all your important files and processes, with tools to streamline approvals, track data, and improve efficiency across different departments like HR, finance, and customer service. Laserfiche is a well-established solution used by mid-sized and large companies globally.

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