Lodgify vs Hostaway

by Gralio Mar 10, 2025

Both Lodgify and Hostaway offer comprehensive vacation rental management solutions. Lodgify excels in direct booking features and affordability, while Hostaway focuses on automation and channel management for larger property portfolios. The best choice depends on your specific needs and priorities: direct bookings vs. channel management and automation.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 2123 reviews and 60 websites, saving 12 hours, 17 minutes of reading.

Lodgify

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Hostaway

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About

Lodgify is an all-in-one software designed for vacation rental businesses. It helps users manage bookings, marketing, and day-to-day operations from a single platform. Lodgify offers tools like a website builder with direct booking capabilities, a channel manager for listing on platforms like Airbnb and Vrbo, and a property management system (PMS) for handling guest communication, payments, and scheduling. It aims to simplify vacation rental management, increase bookings, and improve guest experiences.

Hostaway is an all-in-one vacation rental software for professional property managers. It helps manage listings across major platforms like Airbnb and Booking.com, automate tasks such as guest communication and pricing, and provides a centralized dashboard for managing bookings, calendars, and financial data. The software aims to increase bookings, save time, and simplify vacation rental management.

Summary

Main difference

Lodgify is better for vacation rental businesses prioritizing direct bookings and website presence, offering integrated website building tools. Hostaway caters to professional property managers needing robust channel management and automation across various platforms, especially for larger portfolios.

Relative strengths of Lodgify (compared to Hostaway)

Strong direct booking features with integrated website builder and booking engine.
User-friendly interface praised for ease of use.
More affordable pricing, particularly for smaller businesses or single-property owners.

Relative weaknesses of Lodgify (compared to Hostaway)

Limited integrations beyond major OTAs.
Less robust automation features compared to Hostaway.
Website builder has limited design flexibility and customization options.

Who should use Lodgify VS. Hostaway

Lodgify is an ideal choice for vacation rental businesses seeking an all-in-one platform to manage bookings, marketing, and operations. Users praise its intuitive interface and helpful customer support. While some find the website builder limiting, its direct booking features and Airbnb integration are highly valued. Lodgify simplifies complex tasks, saving time and enhancing the guest experience.

Hostaway is a robust vacation rental software ideal for professional property managers. It streamlines operations by automating tasks like guest communication and pricing updates. Users praise Hostaway's excellent customer support and seamless integrations with major platforms like Airbnb. However, some find the mobile app lacking and the learning curve steep. If your business needs a centralized platform to manage vacation rentals efficiently, Hostaway is worth considering.

Best for small to medium-sized vacation rental businesses (1-1000 employees).
Excellent for businesses in the Hospitality & Tourism industry.

Best for medium-sized businesses (101-1000 employees) in the hospitality and tourism industry.
Ideal for businesses in hospitality and tourism managing vacation rentals across multiple platforms.

Lodgify and Hostaway features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Performance monitoring

Supported

Lodgify supports performance monitoring with reporting and analytics tools for bookings, occupancy, and revenue.

Supported

Hostaway supports performance monitoring with analytics, reporting, and customizable dashboards.
Workflow Automation

Partially supported

Lodgify offers automated guest communication and task management. It can integrate with Zoho Flow for more complex sales workflows.

Partially supported

Hostaway automates operational tasks, but sales workflow automation is not explicitly supported.
Unified Inbox

Supported

Lodgify offers a unified inbox supporting various channels, including major OTAs and direct bookings.

Supported

Hostaway offers a unified inbox, centralizing messages from various channels like Airbnb and Booking.com.
Automated messaging

Supported

Lodgify supports automated messaging for various stages of guest communication, including booking confirmations, pre-arrival instructions, and post-stay feedback requests, both through its native features and through integrations with other services like HostAI.

Supported

Hostaway supports automated guest messaging including confirmations, pre-arrival instructions, and post-stay feedback requests.
Booking engine

Supported

Lodgify enables guests to make reservations and payments directly through its booking engine, which can be embedded into the user\'s website. The system also allows for real-time availability checks, secure payment processing, and centralized booking management.

Supported

Hostaway allows guests to book directly via its own booking engine, as evidenced by multiple sources describing its functionality and benefits.
Mobile-friendly booking

Supported

Lodgify offers a mobile-friendly booking experience through its website templates, mobile app, and booking widgets. The platform ensures real-time availability across all devices for a seamless booking experience.

Supported

Hostaway supports mobile-friendly booking experiences through its mobile app and website builder, allowing guests to easily browse and book properties on their mobile devices.

Qualities

Value and Pricing Transparency

-0.5

Rather negative sentiment

-0.21

Neutral sentiment
Customer Service

+0.41

Rather positive sentiment

+0.89

Strongly positive sentiment
Ease of Use

+0.74

Strongly positive sentiment

+0.69

Rather positive sentiment
Reliability and Performance

+0.09

Neutral sentiment

+0.43

Rather positive sentiment
Ease of Implementation

+0.13

Neutral sentiment

+0.27

Neutral sentiment
Scalability

-0.5

Rather negative sentiment

+0.67

Rather positive sentiment

Lodgify and Hostaway Pricing

No data

User sentiment

Rather negative

-0.5

See full Pricing page

No data

User sentiment

Neutral

-0.21

See full Pricing page

Lodgify and Hostaway review insights

2103 reviews analysed from and

Users love

Intuitive and user-friendly interface, making management easy.
Excellent customer support, praised for responsiveness and helpfulness.
Seamless integration with Airbnb for bookings and calendar synchronization.
Affordable pricing, especially for smaller businesses or single-property owners.

Excellent and responsive customer support, especially praised for onboarding assistance
Seamless integration with Airbnb and other major platforms.
Robust automation features, including automated messaging and guest communication.
Comprehensive financial reporting tools and owner statements.
User-friendly interface and a centralized dashboard for managing listings, calendars, and financials.

Users dislike

Some find the website builder confusing and less user-friendly.
Limited website design flexibility and customization options.
VRBO integration can be challenging and complex for some.
Lack of SMS/text messaging capabilities.

Mobile app is underwhelming with limited functionality
The booking engine integration onto the system could do with different options.
Limited integration with platforms other than Facebook and VRBO can be challenging.
The process of learning the software can be overwhelming
Pricing can be high, especially with additional fees for features like smart locks and dynamic pricing.

Lodgify and Hostaway Ratings

G2

4.0/5

(39)
Capterra

4.5/5

(882)
Glassdoor

3.3/5

(6)

G2

4.8/5

(221)
Capterra

4.8/5

(961)
TrustPilot

4.8/5

(20)

Company health

Employee growth

3% decrease in the last year

40% increase in the last year

Web traffic

32% increase in the last quarter

5% decrease in the last quarter

Financing

No data

August 2024 - $543M

How user-friendly is each website builder for non-technical users?

Lodgify's website builder has mixed reviews, with some users finding it intuitive and easy to use while others find it confusing and limiting in terms of design flexibility. Hostaway does not offer a website builder, instead focusing on property management and channel integrations. Therefore, for website building specifically, Lodgify offers the functionality, though with noted limitations in user-friendliness for some.

Which product offers better integration with smaller, niche booking channels?

Hostaway offers better integration with smaller, niche booking channels. While Lodgify primarily focuses on major platforms like Airbnb and Vrbo, Hostaway explicitly states its connectivity with a wider range of OTAs and messaging integrations, suggesting broader compatibility with smaller, niche channels. Users also praise Hostaway's integrations.

What are the advantages of Lodgify?

Lodgify's advantages include a user-friendly interface, strong customer support, seamless Airbnb integration, and affordable pricing, making it particularly appealing to smaller vacation rental businesses. It also offers a website builder with direct booking capabilities, enabling businesses to manage their online presence and bookings directly.

What are the disadvantages of Lodgify?

Lodgify's website builder has been criticized for its confusing interface and limited design flexibility. Some users find the VRBO integration challenging, and the software lacks SMS/text messaging capabilities. While generally considered affordable, Lodgify might not be suitable for larger businesses needing more advanced features or customization.

Alternatives to Lodgify and Hostaway

Avantio

Avantio is software designed for vacation rental businesses with 20+ properties. It combines property management tools, a booking platform, and connections to popular rental websites like Airbnb. Avantio helps automate tasks, manage bookings, market properties, and process payments all in one place. Its features aim to increase bookings and revenue for professional vacation rental agencies.

Guesty

Guesty is a software platform designed for managing vacation rentals and other short-term rental properties. It offers a suite of tools to automate and streamline operations like managing bookings across different platforms, communicating with guests, setting pricing, and handling payments. Guesty aims to help property managers save time, increase revenue, and improve guest experiences, regardless of their business size.

Beds24

Beds24 is an online platform designed for managing vacation rentals, hotels, and other accommodations. It combines a channel manager, property management system (PMS), and online booking engine. This allows businesses to manage reservations, availability calendars, payments, and guest communications all in one system. The software helps automate tasks like pricing adjustments, booking confirmations, and guest messages. Beds24 integrates with major platforms like Airbnb, Booking.com, and Expedia, and offers features like mobile app access, detailed reporting, and direct booking options to streamline operations and boost bookings.

HotelBee

HotelBee is a cloud-based hotel management software designed to streamline daily operations for hotels, resorts, and similar businesses. It offers a range of features, including property management tools, a point-of-sale system, guest management, and analytics reporting. HotelBee integrates with popular online travel agents, helping businesses manage reservations and guest experiences from one platform. The software aims to increase efficiency, guest satisfaction, and ultimately, profitability for its users.

ScyllaDB

ScyllaDB is a database designed for applications that need to handle massive amounts of data with very fast response times. Think of it like a super-efficient filing system that’s always lightning fast, even with billions of files. It's ideal for companies experiencing rapid growth that need to ensure their systems remain fast and reliable as they add more users and data. ScyllaDB boasts lower operating costs compared to other databases and is used by companies like Disney+ and Expedia.

Hospitable.com

Hospitable.com (formerly Smartbnb) is a vacation rental software that helps automate and streamline the management of short-term rental properties. It offers tools for managing guest communication, automating messages, syncing calendars across platforms like Airbnb and Vrbo, coordinating cleaning teams, and creating direct booking websites. Hospitable emphasizes time-saving automation and aims to reduce the manual workload for hosts.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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