Homebase vs Harri

by Gralio Feb 24, 2025

Homebase offers a more affordable and broader solution for employee management with a focus on scheduling and time tracking, while Harri provides specialized HR tools tailored for the hospitality industry with better onboarding features.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 1244 reviews and 60 websites, saving 7 hours, 24 minutes of reading.

Homebase

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Harri

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About

Homebase is an all-in-one employee management platform designed for small to midsize businesses, particularly in retail, hospitality, and food service. It simplifies workforce management by combining scheduling, time tracking, payroll, communication, HR tools, and even hiring into a single platform. This allows managers to streamline operations, reduce administrative work, and improve team communication. Homebase aims to help businesses stay compliant with labor laws, minimize errors, and ultimately save time and money.

Harri is a Human Resources (HR) software platform designed specifically for businesses like restaurants and hotels. It helps you manage the entire employee journey, from hiring and onboarding to scheduling, communication, and tracking employee performance. Harri aims to simplify HR tasks, improve employee experience, and provide data-driven insights to help make better business decisions.

Summary

Main difference

Homebase is a comprehensive employee management platform best suited for small to midsize businesses in retail, hospitality, and food service, focusing on scheduling, time tracking, and payroll. Harri, on the other hand, specializes in HR processes for the hospitality industry, with strengths in hiring, onboarding, and employee management.

Relative strengths of Homebase (compared to Harri)

Stronger scheduling and time tracking features, essential for shift-based businesses.
More affordable pricing plans, especially beneficial for smaller businesses.
Wider industry applicability, catering to various sectors beyond hospitality.

Relative weaknesses of Homebase (compared to Harri)

Limited HR and onboarding functionalities compared to Harri.
Customer support responsiveness can be inconsistent.
Mobile app reliability issues reported by some users.

Who should use Homebase VS. Harri

Homebase is an all-in-one employee management platform streamlining scheduling, time tracking, payroll, communication, and HR for small to midsize businesses. Users praise its user-friendly interface, affordability, and real-time communication features. However, some find the scheduling features limited and customer support inconsistent. It's ideal for businesses with hourly workers needing a simple solution for core HR processes.

Harri is an HR platform designed for the hospitality industry. It streamlines hiring, onboarding, scheduling, and employee communication. Users praise its ease of use and efficient applicant management. However, some have reported login issues and slow performance. Harri helps hospitality businesses manage their workforce effectively.

Best for small to midsize businesses with hourly employees.
Ideal for retail, hospitality, food service, and healthcare businesses.

Best fit for small to medium-sized businesses in the hospitality industry, particularly restaurants, bars, and hotels.
Ideal for hospitality businesses such as restaurants, bars, hotels, and similar establishments.

Homebase and Harri features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Time Clock

Supported

Homebase offers a time clock app for tracking hours, breaks, and overtime on various devices.

Supported

Harri offers a time clock feature with biometric and POS integrations.
Payroll Processing

Supported

Homebase supports payroll processing, including various pay structures, deductions, and tax calculations.

Partially supported

Payroll is supported via integration with third-party providers like ADP, Paychex, and Paycom.
Timesheets

Supported

Homebase allows tracking team hours and viewing timesheets.

Supported

Harri supports time and attendance tracking, including team hours.
ATS integrations

Not supported

Homebase does not offer direct ATS integrations, but it integrates with job boards to manage applicants.

Not supported

Harri is an applicant tracking system (ATS) itself and does not integrate with other ATS platforms.
Mobile onboarding

Supported

Homebase supports onboarding via their mobile app.

Supported

Harri supports mobile onboarding via Harri Hire.
Shift Scheduling

Supported

Homebase supports creating, managing, and adjusting employee work shifts.

Supported

Harri offers automated and intelligent shift scheduling, tailored for hospitality.

Qualities

Value and Pricing Transparency

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Customer Service

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Ease of Use

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Reliability and Performance

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Ease of Implementation

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Scalability

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Homebase and Harri Pricing

No data

See full Pricing page

No data

We couldn't find a pricing page for Harri.

Homebase and Harri review insights

Users love

User-friendly interface for scheduling and basic time tracking.
Affordable pricing, particularly the free version for basic needs.
Real-time communication features, including messaging and shift notifications.
Easy integration with some payroll providers like Gusto.
Convenient mobile app for employees to access schedules and request time off.

Easy to use and navigate for recruitment and onboarding.
Efficient for managing applicants and scheduling interviews.
Streamlined recruitment process, saving time and effort.
Excellent customer support (when available).
Useful digital document management, reducing paperwork.

Users dislike

Scheduling features are limited, especially for complex scenarios like multiple pay rates or roles.
Customer support responsiveness is inconsistent, with some reports of delayed or unhelpful responses.
Mobile app can be buggy and unreliable, with occasional syncing or login issues.
Limited customization for key features, especially for time off and reporting.
Aggressive upselling and advertising within the platform can be intrusive.

Difficult account deletion process, leading to privacy concerns.
Login issues prevent new hires from starting work.
Poor communication and unhelpful customer service.
Glitchy and slow website and app experience.
Unclear error messages with no explanations.

Homebase and Harri Ratings

G2

4.2/5

(109)
Capterra

4.6/5

(997)
TrustPilot

3.2/5

(2)
Glassdoor

4.3/5

(94)

G2

4.3/5

(96)
Capterra

4.5/5

(30)
TrustPilot

2.0/5

(10)
Glassdoor

2.8/5

(104)

Company health

Employee growth

57% increase in the last year

3% increase in the last year

Web traffic

3% decrease in the last quarter

11% decrease in the last quarter

Financing

August 2021 - $189M

July 2023 - $112M

How do Homebase's scheduling limitations compare to Harri's for complex needs?

Homebase's scheduling features are noted for their limitations, especially when dealing with complex needs such as multiple pay rates or roles. While Harri's scheduling capabilities aren't detailed, its focus on the hospitality industry suggests it may handle some complexities like varying roles and shift patterns. However, without more details on Harri's specific scheduling features, it's difficult to definitively compare their suitability for complex scheduling needs against Homebase's limitations.

Which product, Homebase or Harri, offers better customer support responsiveness and reliability?

Harri has a customer service rating of 0.4, while Homebase has a rating of 0. However, user reviews for Harri mention both "excellent customer support" and "poor communication and unhelpful customer service," indicating inconsistency. Homebase users report "inconsistent" customer support responsiveness. Therefore, neither product definitively demonstrates superior customer support responsiveness and reliability.

What are the advantages of Homebase?

Homebase offers a broader suite of features compared to Harri, encompassing not only HR and onboarding but also scheduling, time tracking, payroll, and communication, making it a more comprehensive solution for overall workforce management. Homebase is praised for its user-friendly interface and affordable pricing, including a free version for basic needs. It also offers real-time communication features and integrates with payroll providers. Homebase caters to a wider range of industries beyond hospitality, including retail, food service, and healthcare.

What are the disadvantages of Homebase?

Homebase suffers from limited scheduling features, especially for complex scenarios. Customer support responsiveness is inconsistent and the mobile app has reliability issues. Customization options for key features like time-off and reporting are limited, and users have reported intrusive upselling and advertising within the platform.

Alternatives to Homebase and Harri

BambooHR

BambooHR is an HR software platform designed for small and medium-sized businesses. It brings together various HR functions like hiring, onboarding, payroll, benefits, and employee data management into one system. This allows for streamlined workflows, automated tasks, and easier access to employee information. BambooHR aims to simplify HR processes, improve data accuracy, and enhance the employee experience. It is used by companies in various industries and boasts features like custom reporting and integrations with other software.

honeybeeBase

HoneybeeBase is a cloud-based employee management software designed for small to midsize businesses. It offers tools to track employee hours, manage schedules, handle time-off requests, and streamline internal communication. Its focus is on simplifying day-to-day management tasks by providing a central platform for managing employee information and automating routine processes. HoneybeeBase aims to save businesses time and money by reducing manual paperwork and improving the accuracy of employee data. It's particularly suited for industries like restaurants, retail, and manufacturing where scheduling and time tracking are critical.

Workstream

Workstream is a Human Resources software platform designed for industries with a large hourly workforce, such as restaurants and retail. It combines tools for hiring, onboarding, scheduling, payroll, and employee engagement in one place. Workstream is known for its automation features that simplify tasks like interview scheduling and communication with applicants, helping businesses hire faster. Workstream is trusted by major quick-service restaurant brands and aims to streamline HR operations for its users.

7shifts

7shifts is an all-in-one platform designed specifically for restaurant management. It streamlines operations like scheduling, payroll, communication, and labor compliance. With a focus on saving managers time and reducing costs, 7shifts offers tools for optimized scheduling, tip distribution, time clock integration, and team communication. Its goal is to simplify daily tasks, improve team engagement, and boost profitability for restaurants of all sizes. 7shifts integrates with popular POS and payroll systems for centralized data management.

Rippling

Rippling is a comprehensive employee management platform designed for businesses of all sizes. It streamlines and automates various HR, IT, and finance processes, including payroll, benefits, device management, and expense tracking. By centralizing these functions, Rippling aims to simplify employee lifecycle management, reduce administrative burden, and improve operational efficiency for businesses. The platform is particularly valuable for companies with global operations, offering localized solutions for international payroll, benefits, and compliance.

Paycor

Paycor is a cloud-based software that streamlines HR tasks for businesses of all sizes, although it places a special focus on mid-sized to large companies in various industries like healthcare, manufacturing, and professional services. It brings together features such as payroll, recruiting, onboarding, benefits administration, time tracking, and talent management into a single platform. This helps businesses improve efficiency, reduce compliance risks, and gain insights into their workforce data to make better decisions. Paycor also boasts numerous integrations with other popular business software, ensuring data flows smoothly across different systems.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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