Fathom vs Grain

by Gralio Feb 20, 2025

Fathom and Grain are both AI-powered meeting assistants that help you capture and share key information from your online meetings. Fathom is a more budget-friendly option with a generous free plan, while Grain offers more advanced features for team collaboration, CRM integration, and sales performance analysis. Both tools offer automatic recording, transcription, and summarization for popular video conferencing platforms.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 3307 reviews and 60 websites, saving 18 hours, 52 minutes of reading.

Fathom

Website LinkedIn Twitter

Grain

Website LinkedIn Twitter

About

Fathom is an AI-powered meeting assistant for Zoom, Google Meet, and Microsoft Teams. It automatically records, transcribes, and summarizes your meetings, allowing you to focus on the conversation instead of note-taking. Fathom can generate AI summaries, highlight key points, and even sync with CRM systems like Salesforce and Hubspot. It offers a free plan with unlimited recording, transcription, and basic summarization, as well as paid premium and team plans with advanced features.

Grain is an AI-powered tool that records, transcribes, and analyzes your online meetings. It helps you easily capture and share important information from sales calls and customer conversations. Grain integrates with video conferencing, CRM, and collaboration tools to automate tasks like note-taking, creating video highlights, and enriching CRM records. Its features benefit various teams, including sales, customer success, and product development, by improving team collaboration and customer understanding.

Summary

Main difference

Fathom offers a free plan with unlimited recordings and transcriptions, making it a cost-effective choice for individuals or small teams with basic needs. Grain is better for larger teams who need advanced features like CRM integrations and deeper analytics to enhance collaboration and improve customer understanding.

Relative strengths of Fathom (compared to Grain)

Fathom has a free plan with unlimited recordings and transcriptions.
Fathom integrates seamlessly with Zoom, Google Meet, and Microsoft Teams.
Fathom offers AI-powered summaries with customizable templates, including sales-focused options like SPICED, MEDDPICC, and BANT.

Relative weaknesses of Fathom (compared to Grain)

Grain has more advanced AI-powered analytics for account insights and sales performance coaching.
Grain's shared highlights feature allows for easy sharing of key moments via short video clips.
Grain integrates with CRM and collaboration tools to automate tasks like note-taking and enriching CRM records.

What companies are using Fathom and Grain?

No data

Who is using Fathom and Grain?

Robert Bradley

Founder & Chief GTM Strategist at Profit Labs A

No data

Who should use Fathom VS. Grain

Fathom, an AI-powered meeting assistant for Zoom, Google Meet, and Microsoft Teams, helps professionals, sales teams, and customer success managers make the most of their online meetings. It automatically records, transcribes, and summarizes key discussion points, action items, and decisions. Users praise its ease of use and accurate capture of key information, but some have noted occasional transcription inaccuracies, especially with accents or technical jargon.

Grain is an AI-powered meeting assistant ideal for growing revenue teams. It records, transcribes, and analyzes online meetings, automating note-taking and creating shareable video highlights. Users love the easy sharing of customer insights and automated summaries. Some users have noted occasional bugs, but recent improvements have addressed these concerns.

Ideal for small to medium-sized businesses seeking to boost meeting productivity.
Especially valuable for Sales, Customer Success, Marketing, and Education teams.

Ideal for small to medium-sized businesses with growing revenue teams.
Best for sales, customer success, and product development teams.

Fathom and Grain features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Automatic Meeting Summaries

Supported

Fathom automatically generates meeting summaries with key discussion points and decisions.

Supported

Grain automatically summarizes meetings using AI, capturing key discussion points and decisions.
Account Insights

Not supported

Fathom does not analyze conversations for account insights.

Supported

Grain analyzes conversations to extract account insights using AI-powered summaries and deal analytics.
Sales Performance Coaching

Partially supported

Fathom indirectly supports sales coaching with meeting summaries and CRM integration.

Supported

Grain analyzes meeting interactions, provides feedback, and offers coaching suggestions.
Note history

Supported

Fathom allows access to past meeting notes which are organised by meeting.

Supported

Grain allows users to access past meetings and organize them by filters such as attendees, creators, dates, and tags. This information can be integrated with CRM systems.
Commenting

Partially supported

Fathom enables commenting on meeting transcripts, but only for users with the Team Edition. This information is not present on their main website, but the documentation confirms it.

Supported

Grain allows users to leave comments at specific timestamps in any meeting transcript.
Key discussion points

Supported

Fathom provides multiple features to capture key talking points during the meeting. It offers AI-powered summaries with highlights of important moments, automatically identifies action items, and provides transcripts and summaries after the meeting.

Supported

Grain automatically captures key talking points during meetings.

Qualities

Value and Pricing Transparency

+0.55

Rather positive sentiment

+0.33

Rather positive sentiment
Customer Service

+0.94

Strongly positive sentiment

+1

Strongly positive sentiment
Ease of Use

+0.98

Strongly positive sentiment

+1

Strongly positive sentiment
Reliability and Performance

+0.79

Strongly positive sentiment

+1

Strongly positive sentiment
Ease of Implementation

+0.82

Strongly positive sentiment

+1

Strongly positive sentiment
Scalability

-0.08

Neutral sentiment

No data

Fathom and Grain Pricing

All plans support Zoom, Google Meet, and Microsoft Teams. The Free plan offers limited CRM and Zapier integrations, while the Premium and higher-tier plans provide unlimited access.

Plans

User sentiment

Rather positive

+0.49

See full Pricing page

No data

User sentiment

Rather positive

+0.33

See full Pricing page

Fathom and Grain review insights

3304 reviews analysed from and

Users love

Automatic transcription and summarization, saving users time and effort.
Accurate capture of key points and action items, improving meeting follow-up.
Seamless integration with Zoom, Google Meet, and Microsoft Teams.
Easy to use and implement, with a user-friendly interface.

The highlight feature is perfect for sharing customer insights quickly.
I can use it to record all my online meetings, so I don\'t need to take notes.
Additionally, the transcription feature is very helpful for understanding the topics discussed and for follow-up.
The templates for the transcripts are great as they organize the meeting outcomes in a very digestible way.

Users dislike

Transcription accuracy is poor, especially with accents or industry-specific jargon.
Limited customizability for summaries, with users wanting more control over tagging and grouping.
Lack of native language support for some languages, forcing translations into English.
Integration issues: Fathom sometimes misses meetings or requires manual addition.

It had felt a bit buggy in the past, but they\'ve recently made improvements so I\'m not experiencing that much anymore.
I find it sometimes challenging to invite Grain to a meeting if it gets removed.
The mac desktop app could do with some TLC.
The filter to get tagged clips/notes could be easier.

Fathom and Grain Ratings

G2

5.0/5

(2749)
Capterra

5.0/5

(397)
TrustPilot

3.3/5

(2)
Glassdoor

5.0/5

(4)

G2

4.6/5

(293)
TrustPilot

3.7/5

(1)

Company health

Employee growth

35% increase in the last year

26% increase in the last year

Web traffic

16% increase in the last quarter

15% decrease in the last quarter

Financing

June 2024 - $22M

January 2022 - $20M

How do Grain's video highlights compare to Fathom's meeting summaries?

Grain's video highlights allow users to share short, impactful video snippets of key moments from meetings, whereas Fathom provides AI-generated text summaries of the entire meeting. Grain focuses on quickly sharing key insights visually, while Fathom offers a comprehensive textual overview of the discussion.

Which product best integrates with CRM systems for sales teams?

Fathom is a better choice for sales teams needing CRM integration. While both Fathom and Grain offer AI-powered meeting summaries and transcription, Fathom explicitly states its ability to sync with CRM systems like Salesforce and Hubspot. Grain mentions CRM integration for enriching records, but doesn't specify which CRMs are supported or the depth of the integration. For sales teams heavily reliant on CRM, Fathom's clear CRM synchronization offers a more compelling advantage.

What are the advantages of Fathom?

Fathom offers a free plan with unlimited recording, transcription, and basic summarization, making it a cost-effective option for individuals or small teams. It integrates with Zoom, Google Meet, and Microsoft Teams, covering the most popular video conferencing platforms. Fathom also boasts strong user reviews, indicating high satisfaction with its core features like automated transcription and summarization. Finally, its ability to sync with CRM systems like Salesforce and Hubspot is a valuable advantage for sales and customer success teams.

What are the disadvantages of Fathom?

Fathom suffers from some reported issues with transcription accuracy, particularly with accents and technical jargon. Users also desire more customization options for summaries and greater control over elements like tagging. There is a lack of native language support beyond English, requiring translations which may impact accuracy and utility. Finally, users have reported integration issues, such as missed meetings or the need for manual additions.

Alternatives to Fathom and Grain

Spoke

Spoke is an AI meeting assistant that helps teams maximize efficiency and productivity. It records, transcribes, and summarizes meetings across platforms like Zoom, Google Meet, and Microsoft Teams. Spoke offers automated CRM updates, allowing you to seamlessly integrate meeting insights with your existing workflows. It provides instant answers to questions from meeting recordings, generates actionable reports, and allows you to easily share key information. Spoke prioritizes data security and transparency, complying with GDPR and California regulations.

Avoma

Avoma is an AI-powered meeting assistant designed for customer-facing teams. It automatically records, transcribes, and analyzes your meetings to provide summaries, identify key topics, and track customer sentiment. These insights can help your team improve sales performance, coach team members, and shorten the sales cycle. Avoma integrates with popular calendars, video conferencing platforms, and CRM systems.

Callnote

Callnote is a software tool that records video and audio calls, online meetings, and your computer screen. It works with popular platforms like Zoom, Skype, and GoToMeeting. Callnote provides transcription services, making it useful for creating meeting minutes, training materials, or capturing important conversations.

Rewatch

Rewatch is a video-based platform designed to improve team communication and productivity. It records and transcribes meetings, automatically generating notes and summaries using artificial intelligence. Rewatch provides a searchable video library, allowing teams to easily share and find information. This aims to reduce unnecessary meetings, improve meeting follow-up, and create a centralized knowledge base for your company. Rewatch integrates with popular tools like Slack, Google Calendar, and Zoom. Note: Rewatch is joining the Loom team at Atlassian.

Fireflies.ai

Fireflies.ai is an AI assistant designed for meetings. It records, transcribes, summarizes, and analyzes your web conferences from platforms like Zoom and Google Meet. Fireflies provides insights into team performance and helps identify trends in sales calls for coaching opportunities. Use it to improve sales techniques, onboard new hires faster, and create data-backed strategies based on your team's conversations.

Meetgeek.ai

Meetgeek.ai is an AI-powered meeting assistant designed for mid-sized companies. It automatically records, transcribes, summarizes, and analyzes your online meetings, helping your team stay focused and retain key information. Integrate Meetgeek.ai with your existing tools to streamline workflows and improve team collaboration. By providing insights into meeting content and trends, Meetgeek.ai aims to enhance communication and productivity across various departments, from sales and HR to customer success and leadership.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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