FedEx Ship Manager vs Upstart

by Gralio Feb 04, 2025

FedEx Ship Manager helps businesses streamline their FedEx shipping processes through a centralized platform, while Upstart offers an AI-driven lending platform for financial institutions to assess loan applications.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 185 reviews and 60 websites, saving 1 hour, 31 minutes of reading.

FedEx Ship Manager

Upstart

About

FedEx Ship Manager is a web-based shipping software that allows businesses to manage their shipping needs from any location with internet access. With FedEx Ship Manager, you can print shipping labels, track packages, and manage your shipping history. It also offers features like Shipping Administration, which allows businesses to centrally manage employee shipping activity, including setting shipping restrictions and generating reports. While beneficial for any size business, its ability to manage high-volume shipping and user permissions makes it particularly suitable for midsize to large companies.

Upstart is a lending platform used by banks and credit unions. It uses artificial intelligence to assess loan applications and determine creditworthiness. Unlike traditional credit scoring, Upstart's AI considers over 1,600 data points, potentially leading to higher approval rates and lower interest rates for borrowers. The platform aims to make lending faster, more inclusive, and data-driven while providing a seamless digital experience for both lenders and borrowers.

Summary

Main difference

FedEx Ship Manager is a shipping management software designed for businesses needing streamlined shipping processes, especially those with high-volume shipments. Upstart is a lending platform for banks and credit unions, leveraging AI to assess loan applications and offer potentially better rates.

Relative strengths of FedEx Ship Manager (compared to Upstart)

Strong FedEx Integration: Direct integration with FedEx simplifies shipping and tracking.
Comprehensive Shipping Management: Offers features for managing labels, tracking packages, and generating reports.
Centralized Control: Provides centralized management of employee shipping activity and permissions.

Relative weaknesses of FedEx Ship Manager (compared to Upstart)

Limited Carrier Options: Primarily focuses on FedEx, limiting flexibility for businesses using multiple carriers.
Not Ideal for Individuals: Caters to businesses, not individuals seeking personal or auto loans.
Less Focus on AI: Doesn't utilize AI-driven loan assessments like Upstart.

Who should use FedEx Ship Manager VS. Upstart

FedEx Ship Manager is a web-based shipping solution for businesses needing to manage shipping from anywhere with internet access. Its centralized platform, particularly beneficial for midsize to large companies, allows for printing labels, tracking packages, managing history, and administering employee shipping activity. While some users have reported negative experiences with customer service and reliability, its direct FedEx integration and reporting features make it a valuable tool for streamlining shipping processes.

Upstart is a lending platform leveraging AI to assess creditworthiness, potentially leading to higher approval rates and lower interest rates. It streamlines the lending process for banks and credit unions by using over 1,600 data points, offering a faster and more inclusive lending experience.

Best for midsize to large businesses needing centralized, high-volume shipping management.
Ideal for many sectors, including Healthcare, Finance, Retail, and Manufacturing.

Best for small businesses.
Ideal for financial institutions.

FedEx Ship Manager and Upstart features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

FedEx integration

Supported

FedEx Ship Manager integrates directly with FedEx for shipping.

Not supported

Upstart does not offer FedEx integration.
Shipment tracking

Not supported

FedEx Ship Manager does not support tracking shipments from other carriers.

Not supported

Upstart does not offer shipment tracking.
UPS integration

Partially supported

FedEx Ship Manager does not directly integrate with UPS. Third-party software may offer this integration.

Not supported

Upstart does not offer UPS integration.
Shipping performance reporting

Partially supported

Ship Manager offers reports on shipping costs and other metrics, but on-time delivery rates require manual analysis.

Not supported

Upstart does not offer shipping KPI tracking.
Payment processing

Not supported

FedEx Ship Manager is not designed for loan payment processing.

Supported

Upstart supports loan payments via various methods, including ACH, manual payments, and checks.
USPS integration

Not supported

FedEx Ship Manager does not integrate with USPS.

Not supported

Upstart does not offer USPS integration.

Qualities

Value and Pricing Transparency

No data

No data
Customer Service

-0.91

Strongly negative sentiment

No data
Ease of Use

+0

Neutral sentiment

No data
Reliability and Performance

-0.9

Strongly negative sentiment

No data
Ease of Implementation

No data

No data
Scalability

No data

No data

FedEx Ship Manager and Upstart Pricing

No data

User sentiment

Strongly negative

-1

We couldn't find a pricing page for FedEx Ship Manager.

No data

We couldn't find a pricing page for Upstart.

FedEx Ship Manager and Upstart review insights

140 reviews analysed from and

Users love

Shipping is generally fast and reliable when it works correctly.
Easy to use online interface for creating and printing labels, scheduling pickups, and tracking packages.
Helpful and readily available customer support in some cases.
Discounts and rewards programs for frequent shippers.
Convenient online tools for managing shipments and tracking.

No data

Users dislike

Packages frequently misdelivered or left in unsafe locations.
Poor customer service: difficult to reach a live agent, unhelpful automated system.
Inaccurate delivery status updates and misleading notifications.
Drivers often fail to follow delivery instructions or locate addresses correctly.
Unclear and unexpected customs/brokerage fees.

No data

FedEx Ship Manager and Upstart Ratings

G2

4.5/5

(84)
Capterra

4.3/5

(38)
TrustPilot

1.3/5

(45)

G2

4.0/5

(18)
Glassdoor

3.5/5

(355)

Company health

Employee growth

185% increase in the last year

3% decrease in the last year

Web traffic

No data

1% increase in the last quarter

Financing

No data

July 2024 - $944M

How does FedEx Ship Manager's Shipping Administration compare to Shiptheory's automation rules?

FedEx Ship Manager's Shipping Administration allows centralized management of employee shipping activity, including setting restrictions and generating reports. Shiptheory's automation rules focus on automating shipping tasks based on criteria like destination, weight, or product type, streamlining processes like label printing and shipment booking. While both offer administrative controls, FedEx Ship Manager emphasizes user management and reporting, while Shiptheory prioritizes task automation based on shipping criteria.

Which product best integrates with existing carrier accounts and negotiated rates?

FedEx Ship Manager best integrates with existing carrier accounts and negotiated rates, as it is specifically designed for FedEx shipping and likely utilizes existing account information. Upstart, a lending platform, is not relevant to shipping or carrier integration.

What are the advantages of FedEx Ship Manager?

FedEx Ship Manager offers centralized management of high-volume shipping, including features like label printing, package tracking, and shipping history management. Its Shipping Administration feature allows for control over employee shipping activity, setting restrictions, and generating reports. This makes it particularly advantageous for mid-size to large businesses needing streamlined shipping processes and oversight. It is tightly integrated with FedEx services.

What are the disadvantages of FedEx Ship Manager?

FedEx Ship Manager has received negative customer reviews regarding reliability and customer service. Its focus on FedEx limits carrier options, which might be a disadvantage for businesses seeking flexibility and potentially better rates from other carriers. There is also no pricing transparency available, making it difficult to assess its value proposition compared to competitors.

Alternatives to FedEx Ship Manager and Upstart

ShipStation

ShipStation is a popular shipping software designed for ecommerce businesses of all sizes. It helps you manage orders, compare shipping rates, print labels, and track shipments, all from one central location. ShipStation integrates with major carriers like UPS, USPS, FedEx, and DHL, as well as popular marketplaces like Amazon, eBay, and Shopify. It offers significant discounts on shipping rates and helps streamline your fulfillment process, saving you time and money. ShipStation is known for its user-friendly interface, extensive integrations, and automation features that simplify complex shipping tasks.

Sageworks Lending

Sageworks Lending, now part of Abrigo, is a loan origination software that helps mid-sized and growing banks in the USA streamline their lending process. The software automates tasks, allowing loan officers to process applications faster, while ensuring compliance and reducing risk. Its data analytics tools provide insights to make informed decisions, improve efficiency, and support growth. Abrigo also offers consulting services with former banking professionals to provide additional support and expertise.

Shiptheory

Shiptheory is a shipping software that helps mid-sized businesses streamline their shipping processes. It connects your online store to various carriers, automating tasks like printing labels, booking shipments, and tracking packages. You can create rules to customize your shipping based on destination, weight, or product type. Shiptheory also offers insights into your shipping performance to identify areas for improvement.

Provenir

Provenir is a software platform designed to help financial service providers make faster and more informed decisions about things like loans and credit risk. Using artificial intelligence and data analysis, Provenir assesses applications in real-time. This helps companies offer services to customers more quickly while managing the risk involved. Provenir is designed to be flexible and adapt to the changing needs of businesses in a fast-paced financial landscape.

GoComet

GoComet is a cloud-based software platform that helps businesses manage their freight and shipping operations. It offers tools for tracking shipments, getting competitive freight rates, automating invoice auditing, and improving communication within the supply chain. GoComet aims to increase transparency, reduce costs, and minimize manual effort for its users. It's used by mid-to-large companies in industries like pharmaceuticals, automotive, and consumer goods. GoComet stands out with its user-friendly interface and focus on using AI to provide real-time visibility and insights into supply chain operations.

CloudBankin

CloudBankin is a software suite designed for financial institutions to manage lending operations digitally. It offers tools for loan origination, servicing, digital banking, and more. The platform supports various loan products for individuals and businesses, including business loans, mortgages, and personal loans. CloudBankin allows for customization and independent configuration, enabling businesses to tailor the software to their needs. It aims to streamline and automate lending processes, offering seamless integrations for a comprehensive digital lending solution.

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