Eviivo vs Little Hotelier

by Gralio Feb 03, 2025

Eviivo and Little Hotelier are both hotel management software solutions, but they cater to different needs. Eviivo is a more robust platform with a wider range of features, making it suitable for larger or more complex businesses. Little Hotelier, on the other hand, focuses on simplicity and affordability, making it a good option for smaller properties with basic requirements.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 655 reviews and 60 websites, saving 4 hours, 8 minutes of reading.

Eviivo

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Little Hotelier

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About

Eviivo is an all-in-one software platform designed for small and independent hotels, vacation rentals, and other lodging businesses. It helps manage bookings, guests, websites, and online travel agencies from a single system. Eviivo aims to simplify operations, reduce administrative work, and increase bookings for its users.

Little Hotelier is a cloud-based, all-in-one hotel management software designed specifically for small accommodation providers like hotels, B&Bs, and guesthouses. It offers a suite of tools to simplify operations, from managing reservations and online bookings to processing payments and engaging with guests. Its features include a channel manager, direct booking engine, website builder, front desk system, and mobile app. Little Hotelier integrates with over 450 booking channels and is owned by SiteMinder, a global leader in hotel e-commerce solutions.

Summary

Main difference

Eviivo offers a wider range of features and stronger customer support, making it better for businesses prioritizing comprehensive functionality and assistance. Little Hotelier is simpler and more affordable, making it a good choice for smaller businesses with basic needs and tight budgets.

Relative strengths of Eviivo (compared to Little Hotelier)

More comprehensive feature set, including website management and advanced reporting.
Stronger customer support, with generally positive reviews on helpfulness.
Better integration with a wider range of OTAs and booking channels.

Relative weaknesses of Eviivo (compared to Little Hotelier)

More expensive, especially for larger properties or those requiring optional extras.
Can be slow and experience performance issues.
Mobile app is poorly reviewed and considered unreliable.

Who should use Eviivo VS. Little Hotelier

Eviivo is an all-in-one platform designed for small and independent lodging businesses to manage bookings, guests, and online travel agencies. Users love the wide range of features and integrations, especially for managing OTAs, and the user-friendly booking calendar. However, some users have reported slow loading times and occasional syncing issues. Eviivo offers a starting price of £35 per property.

Little Hotelier is a user-friendly hotel management software praised for its ease of use and seamless Siteminder integration. It's a cost-effective choice for small accommodation providers, offering essential tools like a booking engine and channel manager. However, some users have reported difficulties with customer support, billing, and limited mobile app functionality.

Best for small to medium-sized businesses in the hospitality industry, especially those with multiple properties.
Ideal for hotels, B&Bs, vacation rentals, and other lodging businesses.

Best for small to medium-sized hotels, B&Bs, and guesthouses.
Ideal for businesses in the hospitality and tourism industry.

Eviivo and Little Hotelier features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Property Management

Partially supported

Eviivo supports the requirements, except tax management is unclear.

Partially supported

Little Hotelier supports bookings, check-ins/check-outs, payments, rates, and basic invoicing. Taxes, promotions, extras, and multimedia are unclear.
Website Management

Supported

Eviivo provides website management with booking engine, templates and SEO optimization.

Supported

Little Hotelier supports website management with booking engine, templates, and mobile optimization.
Direct bookings

Supported

Eviivo supports direct bookings via their booking engine, which integrates with your website.

Supported

Little Hotelier supports direct bookings via website and social media.
Booking engine

Supported

Eviivo provides a booking engine that can be integrated into a website.

Supported

Guests can book directly through the hotel website and social media.
Mobile-friendly booking

Not supported

Eviivo mobile app focuses on property management rather than guest booking.

Supported

Little Hotelier offers mobile booking via its mobile app.
Automated messaging

Supported

Eviivo automates guest messaging throughout the guest journey.

Supported

Little Hotelier automates guest communication including confirmations and feedback requests.

Qualities

Value and Pricing Transparency

No data
-1

Strongly negative sentiment
Customer Service

No data
-1

Strongly negative sentiment
Ease of Use

No data
No data
Reliability and Performance

No data
No data
Ease of Implementation

No data
-1

Strongly negative sentiment
Scalability

No data
No data

Eviivo and Little Hotelier Pricing

Eviivo offers tailored pricing for businesses with large inventories or hybrid portfolios. They encourage potential customers to get in touch for a custom quote. For smaller businesses, they offer a starting price of £35 per property, with additional costs based on the number of bedrooms and optional extras.

Plans

See full Pricing page

Little Hotelier offers a 30-day free trial. Excluding tax.

Plans

User sentiment

Strongly negative

-1

See full Pricing page

Eviivo and Little Hotelier review insights

503 reviews analysed from and

Users love

Wide range of features and integrations, particularly for managing bookings and OTAs.
User-friendly interface for core functionality like the booking calendar.
Strong customer support, with agents praised for their helpfulness and patience.
Provides useful reports and statistics for tracking business performance.
Effective in preventing double bookings.

Widely praised for its user-friendly interface and ease of use, even for those new to hotel management software
Seamless integration with Siteminder, a leading channel manager, simplifying online distribution and preventing double bookings
Cost-effective solution for small accommodation providers, offering a good range of features at a competitive price
Generally positive customer service experiences, with helpful and responsive support staff

Users dislike

Slow loading times and performance issues are frequently reported.
Customer support, while generally helpful, can be difficult to reach and slow to respond.
Issues with syncing calendars and inaccurate availability on OTAs are a recurring problem.
Difficulty in setting up and managing rates, especially for multiple properties and seasonal pricing.
Mobile app is poorly reviewed and considered unreliable.

Difficult to get hold of customer support - long wait times and international call center issues
Many users report issues with billing and unexpected charges, especially after free trials
Limited functionality on the mobile app, making it difficult to manage reservations on-the-go
Some find the software lacks advanced features and customization options available in more expensive PMS systems

Eviivo and Little Hotelier Ratings

G2

1.5/5

(9)
Capterra

4.1/5

(343)
TrustPilot

4.5/5

(89)
Glassdoor

3.4/5

(90)

G2

4.5/5

(4)
Capterra

4.0/5

(156)
TrustPilot

4.2/5

(60)

Company health

Employee growth

5% increase in the last year

No change in the last year

Web traffic

26% decrease in the last quarter

2% decrease in the last quarter

Financing

September 2016 - $53M

No data

How do Eviivo and Little Hotelier compare in managing multi-property complexities?

Eviivo and Little Hotelier both cater to small to medium-sized properties, but their approach to multi-property management differs. Eviivo offers tailored pricing for larger portfolios and hybrid businesses, suggesting a more robust system for handling complexities. Little Hotelier, while excellent for smaller businesses, lacks explicit features or pricing details regarding multi-property management, potentially making it less suitable for those with extensive property portfolios. Therefore, for users with multiple properties, Eviivo seems to offer more targeted functionality.

Which product better integrates with existing website and marketing tools?

Eviivo more directly addresses website integration with its website management features including booking engine, templates, and SEO optimization. While Little Hotelier offers a website builder and direct booking engine, Eviivo's emphasis on integrated website management suggests a tighter coupling between the platform and a user's existing web presence. Both offer numerous integrations with online travel agents (OTAs), but Eviivo's website management features may provide a more seamless experience for businesses prioritizing their own website as a booking channel.

What are the advantages of Eviivo?

Eviivo offers a wider range of features specifically tailored for managing bookings, websites, and online travel agencies, making it a more comprehensive solution for small and independent lodging businesses. Users praise Eviivo for its user-friendly interface, strong customer support, and effective prevention of double bookings. Furthermore, Eviivo provides useful reports and statistics for tracking business performance, which can be valuable for optimizing revenue strategies.

What are the disadvantages of Eviivo?

Eviivo suffers from slow loading times and performance issues. Users report difficulties with calendar syncing and OTA availability inaccuracies. Setting up and managing rates, particularly for multiple properties or seasonal pricing, is also cumbersome. Finally, the mobile app is poorly reviewed and considered unreliable.

Alternatives to Eviivo and Little Hotelier

MRI Property Management

MRI Property Management is a suite of software tools designed for all aspects of real estate business, from leasing to operations. It offers solutions for residential and commercial property managers, as well as tools for occupiers of office, industrial, and retail spaces. MRI stands out with its AI-powered features, focus on financial analysis, and flexible solutions that cater to diverse global real estate needs.

Hospitable.com

Hospitable.com (formerly Smartbnb) is a vacation rental software that helps automate and streamline the management of short-term rental properties. It offers tools for managing guest communication, automating messages, syncing calendars across platforms like Airbnb and Vrbo, coordinating cleaning teams, and creating direct booking websites. Hospitable emphasizes time-saving automation and aims to reduce the manual workload for hosts.

Mews Operations

Mews Operations is a cloud-based hotel management software designed for mid-sized to large hotels. It helps manage daily operations like reservations, front desk tasks, and housekeeping. Mews stands out with its mobile app, letting staff manage tasks on the go. It also features a marketplace offering integrations with over 1000 hospitality apps, allowing hotels to customize their software ecosystem. This flexibility helps hoteliers optimize revenue, streamline operations, and improve guest service.

RoomRaccoon

RoomRaccoon is an all-in-one hotel management software designed for small to mid-sized hotels, B&Bs, and vacation rentals. It combines property management, online booking, channel management, and payment processing into one system. This allows hoteliers to manage reservations, guest communications, housekeeping, and reporting from a central location. RoomRaccoon also offers integrations with over 400 other business solutions, including popular travel sites. The software aims to simplify hotel operations, increase revenue through direct bookings and upselling, and improve guest experiences.

Amenitiz

Amenitiz is an all-in-one software designed for hotels, B&Bs, and vacation rentals to manage their daily operations. It provides tools to handle bookings, payments, marketing, and website creation, all within a single platform. Amenitiz aims to simplify tasks for hoteliers and property managers, allowing them to focus on guest experience and business growth. Over 14,000 properties currently use Amenitiz.

HotelBee

HotelBee is a cloud-based hotel management software designed to streamline daily operations for hotels, resorts, and similar businesses. It offers a range of features, including property management tools, a point-of-sale system, guest management, and analytics reporting. HotelBee integrates with popular online travel agents, helping businesses manage reservations and guest experiences from one platform. The software aims to increase efficiency, guest satisfaction, and ultimately, profitability for its users.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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