STAN AI vs eClinicalWorks

by Gralio Feb 09, 2025

STAN AI and eClinicalWorks cater to distinct industries. STAN AI streamlines property management communication and tasks using AI, benefiting real estate businesses. eClinicalWorks provides a comprehensive suite for medical practices, managing patient records, billing, and patient engagement.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 170 reviews and 60 websites, saving 1 hour, 26 minutes of reading.

STAN AI

Website LinkedIn

eClinicalWorks

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About

STAN AI is a 24/7 virtual assistant designed for property managers, particularly in community associations and HOAs. It uses AI to automatically answer resident questions, handle tasks like amenity bookings, and provide information like account balances. STAN AI is accessible through various channels, including text, web chat, email, and voice. This allows property managers to streamline communication, improve resident satisfaction, and free up their time for other tasks.

eClinicalWorks is a widely used cloud-based software suite designed for medical practices of all sizes. It provides tools to manage patient records (EHR), schedule appointments, handle billing, and engage patients through features like telehealth and online portals. eClinicalWorks emphasizes streamlining administrative tasks with its AI-powered features that automate documentation, offer clinical decision support, and analyze practice performance data. Their focus on value-based care is evident in tools that help providers manage patient populations, track health outcomes, and meet quality reporting requirements.

Summary

Main difference

STAN AI is a virtual assistant specifically designed for property managers in the real estate industry, focusing on automating communication and tasks for community associations and HOAs. eClinicalWorks is a comprehensive cloud-based software suite for medical practices, covering EHR, practice management, billing, and patient engagement.

Relative strengths of STAN AI (compared to eClinicalWorks)

STAN AI is purpose-built for property management, offering specialized features like amenity booking and integration with property management software (Vantaca, CINC, Buildium).
STAN AI focuses on 24/7 automated communication with residents through various channels (text, email, web chat, voice), aiming to improve resident satisfaction and reduce management workload.
STAN AI's pricing model, while potentially less suitable for smaller communities, offers more predictable costs compared to eClinicalWorks' percentage-based RCM fees.

Relative weaknesses of STAN AI (compared to eClinicalWorks)

STAN AI's industry focus limits its applicability outside of real estate, unlike eClinicalWorks which serves a broader healthcare market.
STAN AI's automated responses, while improving efficiency, may sometimes lack accuracy or completeness compared to the more specialized documentation tools in eClinicalWorks.
STAN AI lacks a calling feature, which may be a drawback compared to the potential phone communication tools integrated within eClinicalWorks' practice management features

Who should use STAN AI VS. eClinicalWorks

STAN AI is a 24/7 virtual assistant designed for property managers in community associations and HOAs. It uses AI to automate resident communication, handle tasks like amenity bookings, and provide information such as account balances. Users love its 24/7 availability and integration with existing systems, while some find the initial setup time-consuming and certain responses inaccurate. This makes STAN AI ideal for property managers seeking to streamline operations and improve resident satisfaction.

eClinicalWorks is a cloud-based EHR and practice management software suitable for medical practices of all sizes. It offers tools for patient records, scheduling, billing, and patient engagement. eClinicalWorks helps streamline administrative tasks with AI-powered automation and reporting. They provide a per-provider monthly subscription for EHR and practice management and a percentage of collections for RCM services.

Best fit for small to medium-sized property management companies.
Ideal for businesses in the real estate and construction industry.

Best fit for small to medium-sized medical practices.
Ideal for healthcare practices seeking comprehensive EHR and practice management.

STAN AI and eClinicalWorks features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Multi-channel communication

Supported

STAN AI supports multi-channel communication including email, chat, and phone.

Partially supported

eClinicalWorks supports VoIP, SMS, and live chat, but email support is unclear.
24/7 availability

Supported

STAN AI offers uninterrupted service and support 24/7.

Partially supported

eClinicalWorks offers 24/7 support for telehealth and AI contact center but not general customer support.
Automated customer communication

Supported

STAN AI automates customer communications with 24/7 support via text and web chat.

Not supported

eClinicalWorks automates patient communication, not general customer service inquiries.
Software integrations

Supported

STAN AI integrates with various software applications like Vantaca, CINC, and Buildium.

Supported

eClinicalWorks supports software integrations for clinical, financial, and device data exchange.
Live chat

Supported

STAN AI offers AI-powered web chat for real-time interaction with website visitors.

Not supported

Live chat is available for existing customers via the customer portal.
Internal chat

Not supported

Internal chat between users is not supported.

Not supported

eClinicalWorks does not appear to have an internal chat feature.

Qualities

Value and Pricing Transparency

No data

No data
Customer Service

No data

No data
Ease of Use

No data

No data
Reliability and Performance

No data

No data
Ease of Implementation

No data

No data
Scalability

No data

No data

STAN AI and eClinicalWorks Pricing

STAN AI offers custom pricing for their AI textbot and chatbot designed for property managers. They offer a range of plans for small to enterprise level businesses.

Plans

See full Pricing page

eClinicalWorks offers software solutions for Electronic Health Records (EHR), practice management and Revenue Cycle Management (RCM). They provide a per-provider monthly subscription for their EHR and EHR with practice management packages and a percentage of practice collections for their RCM service.

Plans

See full Pricing page

STAN AI and eClinicalWorks review insights

164 reviews analysed from and

Users love

Reduces email and phone call volume for property managers.
Provides 24/7 access to information for residents.
Easy to use and integrates with existing systems.
Improves resident satisfaction with faster response times.
Streamlines communication and frees up management time.

Comprehensive features cover most practice management needs.
User-friendly for basic tasks and charting once learned.
Easy to access patient records and information.
Customizable templates and dashboards streamline documentation.
Integrates with e-prescribing, faxing, and other essential services.

Users dislike

Some responses are inaccurate or incomplete, requiring manual intervention.
Initial setup can be time-consuming.
Pricing model may not be suitable for all community sizes, potentially unfair for smaller communities.
Lacks a calling feature for residents who prefer phone communication.

Slow performance and frequent freezing issues plague the user experience.
Technical errors and glitches disrupt workflow, requiring frequent support calls.
Customer support is often unhelpful, with long wait times and ineffective solutions.
Overly complex and unintuitive user interface, requiring extensive training.
Hidden costs and difficulty adding features after initial purchase.

STAN AI and eClinicalWorks Ratings

G2

4.8/5

(6)
Capterra

5.0/5

(10)
TrustPilot

4.2/5

(6)

G2

3.6/5

(148)
Glassdoor

3.8/5

(1764)

Company health

Employee growth

47% increase in the last year

2% increase in the last year

Web traffic

4% increase in the last quarter

6% decrease in the last quarter

Financing

March 2021 - $515K

No data

How does STAN AI's HOA-specific functionality compare to eClinicalWorks' general practice management?

STAN AI offers HOA-specific functionality like amenity bookings, automated answers to common resident questions, and integrations with property management software like Vantaca, CINC, and Buildium. eClinicalWorks, while a robust practice management solution, focuses on general medical practices with features like EHR, appointment scheduling, and billing. Therefore, STAN AI provides tailored functionality for HOAs that eClinicalWorks' general practice management software lacks.

Which product best integrates with existing property management systems like Buildium or Vantaca?

STAN AI best integrates with existing property management systems. Its features specifically mention integration with Buildium and Vantaca, while eClinicalWorks is designed for healthcare practices and does not list integrations with property management software.

What are the advantages of STAN AI?

STAN AI's advantages are its focus on property management, especially for community associations and HOAs, and its 24/7 availability through multiple communication channels. This allows for constant resident support and automated responses to common questions, freeing up property managers' time. Its integrations with property management software like Vantaca, CINC, and Buildium further streamline workflows.

What are the disadvantages of STAN AI?

STAN AI's disadvantages include occasional inaccurate or incomplete responses requiring manual intervention, a potentially time-consuming initial setup, a pricing model that might be unsuitable or unfair for smaller communities, and the lack of a calling feature for residents who prefer phone communication.

Is STAN AI cheaper than eClinicalWorks?

No, STAN AI is not cheaper than eClinicalWorks. STAN AI's pricing starts at $49/month, while eClinicalWorks starts at $449/month.

Alternatives to STAN AI and eClinicalWorks

WorkHub Tasks

WorkHub Tasks is an AI-powered task management platform designed to simplify and streamline workflows for organizations of all sizes. It offers a range of features including automated task assignment, progress tracking, and performance reporting. The platform integrates with various communication channels like email and web forms, making it easy to manage tasks from a central location. WorkHub Tasks prioritizes data privacy with role-based access controls and aims to improve team collaboration and efficiency.

Pabau

Pabau is a cloud-based practice management software designed for healthcare businesses like medical spas, clinics, and salons. It offers a wide range of features including online booking, electronic medical records, billing, inventory management, marketing automation, and reporting tools. Pabau aims to streamline operations, improve patient experience, and help businesses grow by automating tasks and providing data-driven insights. It's suitable for various healthcare providers, from small clinics to multi-location practices.

EliseAI

EliseAI is an artificial intelligence tool for property managers. It acts as a 24/7 leasing assistant, handling customer inquiries through text, email, phone calls, and website chat. This allows property managers to focus on other tasks while EliseAI provides customer service, answers questions, and streamlines the leasing process using natural language processing.

AdvancedMD

AdvancedMD is a cloud-based software suite designed for medical practices of all sizes. It offers a comprehensive set of tools for managing all aspects of a practice, including scheduling, electronic health records, billing, patient engagement, and telemedicine. AdvancedMD aims to automate workflows, improve patient experience, and streamline administrative tasks. Its features include online appointment scheduling, automated appointment reminders, insurance verification, electronic prescriptions, and mobile access for providers. The platform prioritizes data security and is accessible from any device with internet access.

Confluence

Confluence is a collaborative workspace designed to streamline teamwork and knowledge sharing. It allows you to create, organize, and collaborate on documents, projects, and ideas in one central hub. This eliminates scattered information and keeps everyone on the same page. Confluence integrates with other tools and is highly customizable to adapt to various team needs, from product launches to marketing strategies.

Carepatron

Carepatron is a cloud-based practice management software designed for healthcare professionals and businesses of all sizes. It offers a comprehensive suite of tools, including online booking, billing and payments, telehealth, electronic health records, and client portals. Carepatron aims to streamline administrative tasks, improve client engagement, and enhance overall practice efficiency. It stands out with its user-friendly interface, customizable features, and a focus on automation to reduce administrative burden. Carepatron serves a wide range of healthcare providers, from solo practitioners to large teams.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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