XLDent vs Eaglesoft

by Gralio Feb 21, 2025

XLDent and Eaglesoft are both dental practice management software, but they cater to different needs. XLDent focuses on simplicity and affordability, while Eaglesoft offers more advanced features and reporting. The best choice depends on the size, budget, and technical needs of the practice.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 297 reviews and 60 websites, saving 2 hours, 9 minutes of reading.

XLDent

Website LinkedIn Twitter

Eaglesoft

Website LinkedIn Twitter

About

XLDent is a dental practice management software that streamlines administrative and clinical tasks. It provides tools for patient records, insurance verification, billing, online scheduling, patient communication, and performance reporting. Designed to improve efficiency and profitability, XLDent helps manage all aspects of a dental practice.

Eaglesoft is a comprehensive practice management software designed specifically for dental clinics. It helps manage patient scheduling, streamline insurance claims processing, and provides tools for paperless charting and digital imaging. Eaglesoft aims to simplify daily tasks for dental practices, improve efficiency, and offers reporting and analytics to provide business insights. With a long history in the dental software market, it's a popular choice for many clinics in the USA.

Summary

Main difference

XLDent is a better choice for smaller dental practices seeking an affordable and easy-to-learn solution, especially if they prioritize excellent customer support. Eaglesoft is more suitable for larger or growing practices that require more advanced features and reporting capabilities, but are willing to accept potential software glitches and a more complex interface.

Relative strengths of XLDent (compared to Eaglesoft)

Stronger customer support based on user reviews.
Easier to learn and use, making it suitable for practices with high staff turnover.
More affordable, which is crucial for smaller practices with tighter budgets.

Relative weaknesses of XLDent (compared to Eaglesoft)

Less comprehensive reporting and analytics compared to Eaglesoft.
Limited customization options for statements and reports.
Lacks some integrations with external platforms, potentially requiring manual workarounds.

Who should use XLDent VS. Eaglesoft

XLDent is a dental practice management software ideal for small practices. Users praise its ease of use and comprehensive patient record management. However, some find navigation cumbersome and desire better integration with external platforms. XLDent helps manage appointments, billing, and patient communication, ultimately aiming to boost profitability.

Eaglesoft is a popular dental practice management software ideal for small to medium-sized clinics in the USA. Users praise its comprehensive features, user-friendly scheduling, and helpful support. However, some users have reported software glitches and difficulties with report customization. It simplifies daily tasks, streamlines insurance claims, and offers digital imaging and reporting tools.

Best fit for small dental practices seeking streamlined management.
Ideal for healthcare practices aiming to improve efficiency and patient care.

Best fit for small to medium-sized dental clinics.
Specifically designed for the healthcare industry, particularly dental clinics.

XLDent and Eaglesoft features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Financial reports

Partially supported

XLDent offers tools to analyze financial data, but traditional financial reports are not explicitly mentioned.

Supported

Eaglesoft allows generating detailed financial statements and specific reports.
Clinical notes

Supported

XLChart allows recording and viewing clinical notes, which can be customized and are secure.

Supported

Eaglesoft allows recording and viewing clinical notes, including auto notes and smart notes.
Multiple practice support

Supported

XLDent Cloud supports managing multiple practices with centralized data management.

Not supported

Eaglesoft is designed for individual practices, managing multiple practices is not directly supported.
Ledger readability

Unknown

Patient ledger readability is not explicitly confirmed.

Supported

Eaglesoft's patient ledger offers filtering, sorting, and line item accounting for improved readability.
Digital forms

Supported

XLDent allows patients to complete forms electronically via a patient portal or in-office tablets.

Partially supported

Eaglesoft supports digital forms through integrations with third-party software.
Patient portal

Supported

XLDent offers a patient portal, XLPortal, for patients to access information and communicate with the practice.

Supported

Eaglesoft supports a patient portal, allowing patients to access information and communicate with the practice.

Qualities

Value and Pricing Transparency

No data

No data
Customer Service

No data

No data
Ease of Use

No data

+0.78

Strongly positive sentiment
Reliability and Performance

No data

-1

Strongly negative sentiment
Ease of Implementation

No data

No data
Scalability

No data

No data

XLDent and Eaglesoft Pricing

No pricing information available as the website is under construction.

See full Pricing page

No data

User sentiment

Strongly negative

-1

See full Pricing page

XLDent and Eaglesoft review insights

297 reviews analysed from and

Users love

Excellent customer support, readily available and helpful.
Easy to learn and use, especially for new employees.
Good appointment scheduling features, including avoiding double bookings and multi-office synchronization.
Comprehensive patient records management, including charting, x-rays, and treatment plans.
Customizable templates and features for efficient workflows.

User-friendly interface for scheduling and patient data
Comprehensive features for dental practice management
Good customer and technical support
Multiple ways to accomplish tasks
Integrates well with other software

Users dislike

Difficult to navigate between sections, requiring excessive clicks.
Charting features, especially for specific dental procedures like charting incipient and primary decay, could be improved.
Limited customization for statements and reports.
Integration with external platforms, such as payment and communication tools, is lacking.
Updates sometimes disrupt established workflows and remove useful "workarounds."

Difficult to customize reports
Software glitches and crashes
Compatibility issues with newer operating systems and software
Complicated billing interface
Lack of electronic signatures for chart notes

XLDent and Eaglesoft Ratings

G2

4.5/5

(1)
Capterra

4.2/5

(40)

G2

4.1/5

(108)
Capterra

4.1/5

(148)

Company health

Employee growth

6% increase in the last year

2% increase in the last year

Web traffic

309% increase in the last quarter

8% decrease in the last quarter

Financing

No data

How do XLDent and Eaglesoft compare in ease of charting specific dental procedures?

XLDent users specifically mention that charting certain procedures, like incipient and primary decay, could be improved. While Eaglesoft doesn't have the same user feedback regarding specific charting difficulties, it's worth noting that neither product's description highlights specialized charting tools for these procedures. More investigation would be needed to determine which is truly easier for these specific charting needs.

Which product, XLDent or Eaglesoft, better integrates with other dental office systems?

Eaglesoft is mentioned as integrating well with other software by its users, while XLDent users specifically complain about its lack of integration with external platforms. Therefore, Eaglesoft seems to offer better integration with other dental office systems.

What are the advantages of XLDent?

XLDent is particularly well-suited for small dental practices due to its affordability and comprehensive features. Users praise its excellent customer support, ease of use, and robust appointment scheduling capabilities. It also offers strong patient records management, including charting, x-rays, and treatment plans, and customizable templates for efficient workflows. The integrated patient portal, XLPortal, facilitates communication and information access for patients. Furthermore, XLDent Cloud's support for multiple practices with centralized data management is advantageous for growing dental groups.

What are the disadvantages of XLDent?

XLDent users report difficulties navigating the software, requiring excessive clicks to move between sections. The charting features, particularly for detailed dental procedures, are considered subpar and need improvement. Customization options for statements and reports are limited, and the software lacks integration with external platforms for payments and communication. Furthermore, software updates occasionally disrupt established workflows and remove useful "workarounds," impacting user experience.

Alternatives to XLDent and Eaglesoft

Carepatron

Carepatron is a cloud-based practice management software designed for healthcare professionals and businesses of all sizes. It offers a comprehensive suite of tools, including online booking, billing and payments, telehealth, electronic health records, and client portals. Carepatron aims to streamline administrative tasks, improve client engagement, and enhance overall practice efficiency. It stands out with its user-friendly interface, customizable features, and a focus on automation to reduce administrative burden. Carepatron serves a wide range of healthcare providers, from solo practitioners to large teams.

Dentrix

Dentrix is a widely used dental practice management software that combines various tools to streamline operations in dental offices. It offers features covering clinical, business, and administrative tasks, helping dentists manage patient records, appointments, billing, and imaging. With a focus on improving efficiency and profitability, Dentrix aims to help dental practices grow by providing insights from data and automating workflows. It integrates with other products and services, and boasts a large user base of over 35,000 dental teams.

CareStack

CareStack is a cloud-based dental practice management software designed for practices of all sizes. It offers a comprehensive suite of tools, including scheduling, billing, patient engagement, and reporting features. CareStack aims to simplify practice operations and boost efficiency through automation and centralized data management. Its features include online scheduling, integrated payments, treatment planning, electronic signatures, and automated reminders, all designed to improve patient care and streamline administrative tasks. CareStack is committed to providing excellent customer support and ongoing updates to meet evolving industry needs.

Novadontics

Novadontics is a cloud-based, all-in-one practice management software designed specifically for dental practices. It offers a wide range of features including patient scheduling, billing, electronic health records, treatment planning, imaging, and patient communication tools. Novadontics aims to simplify practice operations, improve patient care, and boost profitability for dental practices of all sizes, from independent practices to larger groups. It includes features like online booking, automated reminders, and a marketplace for dental supplies.

Sensei Cloud

Sensei Cloud is dental practice management software designed for larger dental practices and groups. It offers a range of features to manage patient information, appointments, billing, and imaging. Sensei Cloud aims to streamline practice operations, improve patient care, and provide business insights through data analysis. It integrates with Sensei Imaging, allowing dentists to access and manage patient images within the platform.

ABELDent

ABELDent is a comprehensive dental practice management software used by thousands of dental professionals in North America. It offers a range of features covering clinical, administrative, and communication needs. ABELDent is available as both locally-installed software and as a cloud-based solution, offering flexibility to practices of all sizes. Key features include appointment scheduling, billing and payment processing, patient records management, and treatment planning. ABELDent emphasizes data security, user-friendliness, and practice growth tools to help dental practices operate more efficiently and profitably.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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