Donorbox vs DonorPerfect

by Gralio Feb 21, 2025

Donorbox and DonorPerfect offer distinct fundraising solutions for nonprofits. Donorbox excels in ease of use and online donation management, while DonorPerfect provides stronger reporting and customization features. The best choice depends on the specific needs and priorities of the organization.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 2180 reviews and 60 websites, saving 12 hours, 36 minutes of reading.

Donorbox

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DonorPerfect

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About

Donorbox is a comprehensive fundraising software platform designed for nonprofits of all sizes. It offers a wide array of features, including online donation forms, event ticketing, donor management tools, and crowdfunding capabilities. Donorbox prioritizes ease of use and donor conversion, providing a streamlined donation experience and tools to cultivate lasting donor relationships. The platform also boasts robust security measures to protect sensitive information.

DonorPerfect is fundraising software designed to help nonprofits raise more money and manage their donors. It offers tools to manage donations, track donor relationships, send communications, and gain insights from data. DonorPerfect is known for its monthly giving features and integrates with popular platforms like Constant Contact. Over 50,000 nonprofits use DonorPerfect, reporting a 25% increase in funds raised in their first year.

Summary

Main difference

Donorbox is better for organizations prioritizing ease of use and online donation management due to its user-friendly interface and streamlined donation process. DonorPerfect is a better choice for organizations needing robust reporting and customization, especially those who value personalized donor communications and pledge management.

Relative strengths of Donorbox (compared to DonorPerfect)

Easier to use with a more intuitive interface for managing online donations.
Offers a free plan, making it more accessible for smaller nonprofits with limited budgets.
Provides a streamlined donation experience, potentially leading to higher conversion rates.

Relative weaknesses of Donorbox (compared to DonorPerfect)

Limited reporting capabilities compared to DonorPerfect, making it less suitable for data-driven fundraising strategies.
Less customization available for donation forms and communication templates.
Integration options are not as extensive as DonorPerfect, potentially requiring manual data transfer or workarounds.

Who should use Donorbox VS. DonorPerfect

Donorbox is an intuitive fundraising platform ideal for nonprofits of all sizes. Users praise its easy setup, seamless website integration, and recurring donation features. Some users have noted difficulties with donation form customization and higher fees. If you're a nonprofit seeking user-friendly fundraising software, Donorbox is a strong option.

DonorPerfect is fundraising software designed to help non-profits raise more money and manage their donors. Users love its ease of use and excellent customer support. However, some find creating reports cumbersome. It's ideal for organizations looking to streamline their fundraising process and improve donor engagement, offering tools for donations, communications, and data insights.

Best for small businesses but can be used by medium and enterprise-level businesses.
Ideal for non-profit organizations seeking to streamline their fundraising efforts.

Best for small to medium-sized nonprofits seeking streamlined fundraising and donor management.
Ideal for nonprofits in healthcare, education, media, and especially non-profit organizations.

Donorbox and DonorPerfect features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Automated receipts

Supported

Donorbox automatically generates and sends tax receipts for each donation.

Supported

DonorPerfect automatically generates and sends donation receipts via email or letter.
Online donation forms

Supported

Donorbox allows creating and managing customizable online donation forms.

Supported

DonorPerfect allows creating and managing online donation forms with customization and reporting.
Online donations

Supported

Donorbox allows creating and embedding donation forms into websites.

Supported

DonorPerfect accepts donations online via customizable forms, with secure credit card processing.
Personalized messaging

Partially supported

Donorbox facilitates personalized messaging indirectly, through donor profiles and timely notifications.

Supported

DonorPerfect allows personalized emails and letters using donor data and merge fields.
Donor retention reports

Supported

Donorbox offers tools and features that support donor retention analysis, including a dedicated calculator.

Supported

DonorPerfect offers comprehensive reports, including donor retention metrics and trend analysis.
Offline donations

Supported

Donorbox supports manual entry of offline donations like cash or checks.

Supported

DonorPerfect allows manual entry of offline donations like cash or checks.

Qualities

Value and Pricing Transparency

-0.17

Neutral sentiment

+0.48

Rather positive sentiment
Customer Service

+0.58

Rather positive sentiment

+0.93

Strongly positive sentiment
Ease of Use

+0.96

Strongly positive sentiment

+0.6

Rather positive sentiment
Reliability and Performance

+0.75

Strongly positive sentiment

+0.72

Strongly positive sentiment
Ease of Implementation

+0.81

Strongly positive sentiment

-0.14

Neutral sentiment
Scalability

+0.33

Rather positive sentiment

+0.23

Neutral sentiment

Donorbox and DonorPerfect Pricing

Donorbox offers a platform fee-based pricing model with a free plan and three paid plans: Standard, Pro, and Premium. Premium plan is customized, users need to contact sales for pricing details. They also offer additional integrations to other platforms. The platform fee varies based on the type of transaction and plan.

Plans

User sentiment

Neutral

-0.17

See full Pricing page

No data

User sentiment

Rather positive

+0.48

See full Pricing page

Donorbox and DonorPerfect review insights

2087 reviews analysed from and

Users love

Easy to set up and use, user-friendly interface.
Seamless website integration and embedding options.
Recurring donation feature is helpful and easy to manage.
Multiple campaign creation and management.
Helpful customer support and resources.

Excellent customer support, readily available via phone and chat.
User-friendly interface, easy to navigate and learn.
Highly customizable with user-defined fields and screens.
Robust reporting capabilities, offering a wide range of data analysis.

Users dislike

Difficult to customize donation forms.
Limited integration options.
High fees, especially with added payment processor fees.
Backend interface can be clunky and confusing to navigate.
Lack of robust reporting features.

Report creation is cumbersome and often requires support.
Online forms are not user-friendly and lack customization.
Integrating with third-party auction software can be problematic.
Occasional syncing issues with QuickBooks Online.

Donorbox and DonorPerfect Ratings

G2

4.6/5

(540)
TrustPilot

1.8/5

(17)

G2

4.4/5

(472)
Capterra

4.6/5

(1100)
TrustPilot

4.5/5

(76)

Company health

Employee growth

44% increase in the last year

No data

Web traffic

27% increase in the last quarter

11% decrease in the last quarter

Financing

No data

How customizable are the online donation forms in each product?

Donorbox's online donation forms offer some customization options, but users have reported difficulties and limitations in this area. DonorPerfect's online donation forms are customizable, but user reviews indicate they are not user-friendly and lack customization options, contradicting the product description.

Which product offers better reporting for donor retention and analysis?

DonorPerfect offers better reporting for donor retention and analysis. While Donorbox users specifically mention a lack of robust reporting features, DonorPerfect is praised for its robust reporting capabilities, offering a wide range of data analysis including donor retention metrics and trend analysis.

What are the advantages of Donorbox?

Donorbox stands out for its ease of use and streamlined donation experience, making it particularly attractive for smaller nonprofits or those new to online fundraising. It offers a free plan, making it accessible to organizations with limited budgets. Donorbox prioritizes donor conversion, providing tools to cultivate lasting donor relationships.

What are the disadvantages of Donorbox?

Donorbox users report difficulties customizing donation forms, limited integration options, and high fees, especially when combined with payment processor fees. Some users find the backend interface clunky and confusing to navigate, and others desire more robust reporting features.

Alternatives to Donorbox and DonorPerfect

DonorDock

DonorDock is a donor management software designed for small to midsize nonprofits in the USA. It offers a user-friendly platform to manage contacts, donations, fundraising campaigns, and donor communications. Key features include online giving pages, email and text message marketing, reporting, and integrations with other tools. DonorDock stands out for its simplicity, transparent pricing with no platform fees, and strong customer support. It aims to streamline donor management, saving nonprofits time and money.

Keela

Keela is a donor management and fundraising software designed for nonprofits. It helps you manage donor information, track donations, and raise more money with tools like email marketing, online donation forms, and donor journey automation. Keela also provides insights into your fundraising performance with reporting and dashboards. It integrates with other tools you might already use, and its pricing is based on the number of contacts you have.

Givecloud

Givecloud is a fundraising software platform designed to help nonprofits increase donations. It offers various features like customizable donation forms, event ticketing, peer-to-peer fundraising, and recurring donation options. Givecloud focuses on providing a user-friendly experience for both donors and nonprofits, integrating with existing tools and emphasizing data security. It boasts a high donor conversion rate and offers different pricing plans to suit various organizational needs.

QuickBooks Online

QuickBooks Online is cloud-based accounting software designed to help businesses manage their finances. It offers tools for tracking income and expenses, creating invoices, managing inventory, and generating financial reports. QuickBooks Online is primarily geared towards small to medium-sized businesses and offers a user-friendly interface for managing financial data.

MonkeyPod

MonkeyPod is an all-in-one software platform designed specifically for nonprofits of all sizes. It combines essential tools like donor management, grant tracking, fundraising, email marketing, and accounting software into a single system. This allows you to manage contacts, track donations, create reports, automate tasks, and gain a clearer picture of your organization's overall performance. MonkeyPod offers unlimited data and users for a single price, making it a scalable solution as your organization grows.

Classy

Classy is a fundraising software platform designed for non-profit organizations. It helps you raise more money online through various features including tools for direct donations, crowdfunding, event management, and recurring giving. Classy aims to make it easier to engage with donors, create personalized giving experiences, and manage your fundraising efforts in one place. They emphasize data-driven tools and boast a high customer retention rate.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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