Coupa vs Amazon Pay for Business

by Gralio Feb 05, 2025

Coupa and Amazon Pay for Business cater to different business needs. Coupa offers a comprehensive spend management solution for businesses looking to control and optimize their entire spending lifecycle. Amazon Pay for Business provides a simplified payment gateway, leveraging the trust and convenience of Amazon’s platform, best suited for businesses focused on improving their online checkout experience.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 1169 reviews and 60 websites, saving 6 hours, 59 minutes of reading.

Coupa

Amazon Pay for Business

About

Coupa is a cloud-based software platform that helps businesses of all sizes manage their spending. It brings together all your spending information, from sourcing and purchasing to invoices and expenses, in one place. This gives you greater control and visibility, helping you save money, improve efficiency, and make smarter decisions. Coupa integrates with other systems like your ERP, and offers tools for managing vendors, automating tasks, and analyzing spending patterns.

Amazon Pay for Business is an online payment processing software that lets businesses accept payments from millions of Amazon customers. Customers can pay using their existing Amazon login and payment information, offering a familiar and trusted checkout experience. This can lead to increased conversions and reduced cart abandonment. Amazon Pay integrates with popular eCommerce platforms and offers solutions for businesses of all sizes.

Summary

Main difference

Coupa is a comprehensive spend management platform suitable for businesses needing robust procurement and expense management tools, including source-to-contract features and AP automation. Amazon Pay for Business is a payment processing solution best suited for e-commerce businesses wanting a streamlined checkout experience for their customers using Amazon’s existing infrastructure.

Relative strengths of Coupa (compared to Amazon Pay for Business)

Provides broader spend management capabilities beyond just payment processing.
Offers strong integrations with ERP systems and other business software.
Supports complex procurement processes with features like sourcing optimization and supply chain collaboration.

Relative weaknesses of Coupa (compared to Amazon Pay for Business)

Can be more complex to implement and use than Amazon Pay for Business.
Focuses primarily on back-office financial processes rather than customer-facing checkout experiences.
May not be the most cost-effective solution for businesses solely needing online payment processing.

Who should use Coupa VS. Amazon Pay for Business

Coupa is a cloud-based spending management platform ideal for businesses needing real-time spending insights, automated approvals, and streamlined source-to-contract processes. Users praise its efficient PO generation but note its CSV upload templates and interface could be improved. Coupa offers tools for vendor management, task automation, and spend analysis, integrating with existing ERP systems.

Amazon Pay for Business is a convenient online payment solution that simplifies transactions for businesses of all sizes. It allows customers to pay using their Amazon login and payment information, potentially increasing conversions and reducing cart abandonment. Users appreciate its ease of use and speed, but some have noted limitations with international payments and the requirement of an Amazon app.

Best fit for enterprise businesses.
Suitable for various industries, including Healthcare, Finance, and E-commerce.

Ideal for small, medium, and large businesses.
Best fit for Software, IT, Telecommunications, Marketing & Advertising, and Manufacturing.

Coupa and Amazon Pay for Business features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Supply Chain Design & Planning

Partially supported

Coupa supports supply chain design, planning, inventory, and demand forecasting. Transportation and custom development require further investigation.

Partially supported

Amazon Pay for Business does not directly offer supply chain design and planning but other Amazon services do.
Supply Chain Collaboration

Supported

Coupa supports supply chain collaboration, including purchase orders and forecasts.

Not supported

Amazon Pay for Business does not directly support supply chain collaboration.
Source-to-Contract

Supported

Coupa streamlines procurement from planning to contract management, including sourcing, risk assessment, and performance monitoring.

Not supported

Amazon Pay for Business only supports payment processing, not full source-to-contract.
Apple Pay support

Not supported

Apple Pay is not mentioned in Coupa documentation.

Not supported

Amazon Pay for Business does not support Apple Pay.
Online payments

Supported

Coupa allows suppliers to receive payments online directly from invoices.

Supported

Amazon Pay for Business supports receiving payments from invoices via the Pay by Invoice feature.
PayPal payments

Not supported

Coupa facilitates payments to suppliers via PayPal, not receiving payments.

Not supported

Amazon Pay for Business does not accept payments via PayPal.

Qualities

Value and Pricing Transparency

-0.33

Rather negative sentiment

+0.6

Rather positive sentiment
Customer Service

-0.26

Neutral sentiment

+0.6

Rather positive sentiment
Ease of Use

+0.66

Rather positive sentiment

+0.78

Strongly positive sentiment
Reliability and Performance

+0.46

Rather positive sentiment

+0

Neutral sentiment
Ease of Implementation

-0.44

Rather negative sentiment

No data
Scalability

+0.14

Neutral sentiment

-0.5

Rather negative sentiment

Coupa and Amazon Pay for Business Pricing

No data

User sentiment

Rather negative

-0.33

We couldn't find a pricing page for Coupa.

No data

User sentiment

Rather positive

+0.6

We couldn't find a pricing page for Amazon Pay for Business.

Coupa and Amazon Pay for Business review insights

1149 reviews analysed from and

Users love

Automating approvals for purchasing and inventory management is easy
The workflow is simple
Generating and transmitting POs to vendors without separate emails is efficient
Coupa is a highly customizable system

Amazon pay is very convenient online payment solution.
It\'s interface is very well designed so that coustmers can pay very simply for the items.
Amazon pay also give rewards to its customers and it is very quick as well as time saving.
Amazon pay also have various features so that coustmer can buy several products online.
It is very simple and secure to use.

Users dislike

Bulk upload CSV templates are not intuitive and sensitive to errors
The interface looks like an old application and is not user-friendly
Some company-specific process requirements are difficult to configure
Limited customization options for key features
Difficult to extract data out of Coupa’s ecosystem

Amazon Pay should accept international payment if it has to grow in the global market like PayPal
You can use amazon pay if you have an amazon app its a disliked part for me I think it should be separate from it ,so that it can be used to share money also
Sometimes it stucks during UPI payment which feels hurt...
Amazon pay balance is used only for amazon service categories like amazon shopping or paying bills.

Coupa and Amazon Pay for Business Ratings

G2

4.2/5

(531)
Capterra

4.1/5

(80)
TrustPilot

1.4/5

(20)
Glassdoor

3.8/5

(1201)

G2

4.5/5

(538)

Company health

Employee growth

2% increase in the last year

No data

Web traffic

17% decrease in the last quarter

No data

Financing

February 2021 - $219M

No data

How do Coupa's spend analysis tools compare to Amazon Pay's reporting features?

Coupa offers robust spend analysis tools including dashboards with real-time spending insights, support for source-to-contract processes, and supply chain collaboration features. Amazon Pay's reporting capabilities are less comprehensive, primarily focused on transaction data related to processing payments. While Amazon Pay provides data on transactions, it doesn't offer the in-depth spend analysis and management features found in Coupa.

Which product better integrates with existing e-commerce platforms like Shopify?

Amazon Pay for Business integrates directly with e-commerce platforms like Shopify, offering a streamlined checkout experience for customers using their existing Amazon accounts. While Coupa is a broader spend management platform, its e-commerce integrations are not explicitly mentioned and likely not its primary focus. Therefore, Amazon Pay is the better choice for direct integration with existing e-commerce platforms.

What are the advantages of Coupa?

Coupa's advantages include comprehensive spend management, covering source-to-contract, procurement, invoicing, and expense management in one platform. It offers real-time spending insights, supports AP automation and supply chain collaboration features, and integrates with ERP systems. Coupa is particularly well-suited for larger enterprises across various industries, seeking to gain greater control and visibility over their spending.

What are the disadvantages of Coupa?

Coupa's disadvantages include a user interface that some users find outdated and not user-friendly, difficulties with data extraction, limited customization options for certain features, and complex CSV bulk upload templates prone to errors. Coupa also receives negative sentiment regarding pricing transparency and customer service. Implementation can be challenging, and while the platform aims to be scalable, reviews suggest some limitations in this area.

Alternatives to Coupa and Amazon Pay for Business

Xero

Xero is online accounting software designed for small to medium-sized businesses. It offers a range of features including automated bank reconciliation, online billing, and financial reporting. Xero integrates with hundreds of third-party business apps and offers a real-time view of your business finances. Its focus on automation and user-friendly design makes it a popular choice for businesses looking to streamline their financial management.

PayPal

PayPal is a leading online payment platform that lets businesses of all sizes accept payments from customers worldwide. Whether you sell online, in person, or both, PayPal offers tools like online checkout, point-of-sale (POS) systems, and payment processing to simplify your transactions and help you manage your business finances.

Finale Inventory

Finale Inventory is a cloud-based inventory management system designed for growing businesses, particularly online retailers and those using Amazon FBA. It offers comprehensive inventory tracking, order management, warehouse management with barcode support, and integrates with popular ecommerce platforms like Shopify and Amazon. Finale promises improved efficiency, reduced errors, and data-driven insights to help scale your business.

BILL AP/AR

BILL AP/AR is a financial platform designed for small and midsize businesses in the USA. It streamlines financial operations by automating tasks like bill payments, invoicing, expense management, and budgeting. It integrates with accounting software and offers a network for faster payments. BILL promises increased efficiency and control over financial workflows, saving businesses time and money.

SAP Concur

SAP Concur helps businesses of all sizes manage their travel expenses, invoices, and overall spending. It streamlines expense reports, automates invoice approvals, and provides real-time visibility into company spending. This helps control costs, reduce risks, and improve employee productivity. SAP Concur integrates with other software and offers a mobile app for employee convenience.

Dice

Dice is a cloud-based software platform designed to help mid-sized businesses manage company spending in one place. It combines tools for tracking expenses, paying bills, managing vendors, and creating financial reports. Dice aims to simplify and automate financial processes, giving managers better control and visibility over company spending. Its features are designed to streamline accounting tasks, speed up closing processes, and provide insights into spending patterns.

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