Constant Contact vs WebinarJam

by Gralio Feb 07, 2025

Constant Contact excels in email marketing and offers more integrations, while WebinarJam specializes in webinars with interactive features. Choose Constant Contact for nurturing customer relationships through email, and WebinarJam for impactful online events.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 5190 reviews and 60 websites, saving 1 day, 5 hours, 20 minutes of reading.

Constant Contact

Website LinkedIn Twitter

WebinarJam

Website LinkedIn Twitter

About

Constant Contact is a digital marketing platform designed to help small and midsize businesses grow. It offers tools to build email lists, create and send marketing emails, manage social media, and track results. Constant Contact aims to simplify digital marketing with easy-to-use features and integrations with popular business tools. It stands out with its focus on small businesses, providing affordable plans and award-winning customer support.

WebinarJam is a cloud-based webinar platform designed for businesses to host live and automated webinars. It offers features like HD video broadcasting, interactive tools like live chat and Q\&A, automated recordings and replays, and integrations with popular marketing tools. WebinarJam allows for flexible scheduling, customizable registration pages, and detailed performance analytics. It's suitable for businesses looking to engage with their audience, generate leads, or deliver online training.

Summary

Main difference

Constant Contact is a comprehensive digital marketing platform ideal for email marketing and social media management, best suited for businesses focused on building and nurturing customer relationships through regular communication. WebinarJam specializes in hosting live and automated webinars, making it a better choice for businesses prioritizing interactive online events for lead generation, training, or product demonstrations.

Relative strengths of Constant Contact (compared to WebinarJam)

Superior email marketing capabilities with robust features like segmentation and automation.
Integrates with a wide range of business tools, enhancing marketing campaign management and efficiency.
Strong customer support known for its responsiveness and helpfulness, crucial for navigating any platform challenges.

Relative weaknesses of Constant Contact (compared to WebinarJam)

Lacks the interactive features of a dedicated webinar platform like live Q&A and polls.
Pricing can be higher compared to other email marketing tools, especially for larger contact lists.
Limited design customization options for email templates may restrict branding flexibility.

Who should use Constant Contact VS. WebinarJam

Constant Contact is an email marketing platform ideal for small to midsize businesses and nonprofits. Users praise its ease of use, helpful templates, and robust reporting. However, some find the pricing and limited customization options to be drawbacks. If you need basic email marketing tools and prioritize user-friendliness, Constant Contact may be a good fit.

WebinarJam is a user-friendly webinar platform perfect for businesses looking to engage their audience through live and automated webinars. Users praise its ease of use and rich feature set, including live chat, Q&A, and automated recordings. However, some users have reported occasional bugs and lag. Consider WebinarJam if you need a versatile webinar solution with robust features but be aware of potential technical hiccups.

Best for small to mid-sized businesses seeking streamlined email marketing.
A good fit for various sectors, including retail, e-commerce, and non-profits.

Best for small to medium-sized businesses seeking a robust webinar solution.
Ideal for industries like marketing, education, finance, and healthcare.

Constant Contact and WebinarJam features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Free or paid webinars

Partially supported

Constant Contact does not directly support paid webinars, but allows free webinars via integrations.

Supported

WebinarJam allows creating and managing both free and paid webinars.
Contact segmentation

Supported

Constant Contact allows segmenting contacts based on demographics, behaviour and contact details.

Partially supported

WebinarJam supports contact segmentation via integration with autoresponders and CRMs.
Email marketing

Supported

Constant Contact allows users to design and send email campaigns.

Partially supported

WebinarJam supports email marketing via integrations with third-party tools like MailChimp.
Template builder

Supported

Constant Contact provides a drag-and-drop email template builder.

Partially supported

WebinarJam does not offer a built-in drag-and-drop email template builder, but it integrates with autoresponders that might.
Pre-built templates

Partially supported

Constant Contact offers pre-built email templates through integrations with various services.

Partially supported

WebinarJam offers email customization but not pre-built templates. Integrations might offer templates.
Email marketing integration

Supported

Constant Contact integrates with various email marketing tools and platforms.

Supported

WebinarJam integrates with email marketing tools via autoresponders and Zapier.

Qualities

Value and Pricing Transparency

-0.45

Rather negative sentiment

No data
Customer Service

+0.5

Rather positive sentiment

No data
Ease of Use

+0.89

Strongly positive sentiment

+1

Strongly positive sentiment
Reliability and Performance

+0.41

Rather positive sentiment

+0.33

Rather positive sentiment
Ease of Implementation

+0.51

Rather positive sentiment

No data
Scalability

-0.24

Neutral sentiment

No data

Constant Contact and WebinarJam Pricing

Constant Contact offers three pricing tiers: Lite, Standard, and Premium. The pricing is based on the number of contacts and email sends. Discounts are available for annual prepay and nonprofits.

Plans

User sentiment

Rather negative

-0.45

See full Pricing page

WebinarJam offers tiered subscription pricing based on the number of attendees, hosts, and webinar duration. All plans include unlimited webinars, live chat, replica replay, flexible scheduling, customizable pages, email & SMS system, live offer displays, engaging polls & surveys, attendee handouts, on-screen whiteboard, video injections, custom backgrounds, and broadcast to Facebook & YouTube. EverWebinar is included in the Basic, Professional, and Enterprise packages at no additional cost.

Plans

See full Pricing page

Constant Contact and WebinarJam review insights

5190 reviews analysed from and

Users love

Easy to use and navigate.
Great email templates.
Excellent customer support.
Robust reporting features.

Easy to use and set up, even for those with limited technical experience.
The platform is generally reliable and delivers high-quality audio and video.
WebinarJam offers a wide array of useful features, including screen sharing, live chat, polls, and offers.
Automated recordings and replays make it convenient to share content and reach a wider audience.

Users dislike

The price is pretty high compared to other options.
Add-ons are expensive.
Limited design customization options.
Emails frequently end up in spam folders.

The lag between presenter and attendees is very noticeable and distracting.
The software can be buggy, with webinars sometimes crashing or having connection issues.
Customer support can be slow to respond and unhelpful at times.
There are limitations on registration form customization and integration with external services.

Constant Contact and WebinarJam Ratings

G2

4.0/5

(2530)
Capterra

4.3/5

(2357)

G2

3.6/5

(56)
Capterra

4.0/5

(273)
Glassdoor

4.0/5

(26)

Company health

Employee growth

1% decrease in the last year

1% increase in the last year

Web traffic

9% decrease in the last quarter

19% decrease in the last quarter

Financing

No data

How do Constant Contact's email deliverability rates compare to WebinarJam's webinar attendance rates?

Constant Contact's email deliverability rates are not directly comparable to WebinarJam's webinar attendance rates. Deliverability refers to the percentage of sent emails that successfully reach recipients' inboxes, while attendance rates measure how many registered attendees actually participate in a webinar. These are distinct metrics related to different aspects of digital marketing. While both contribute to overall marketing effectiveness, one measures email campaign success and the other measures webinar engagement.

Which platform offers better integration with existing CRM systems for lead nurturing?

Constant Contact offers better integration with existing CRM systems for lead nurturing. While WebinarJam focuses on webinar hosting and its integrations are primarily geared towards marketing automation, Constant Contact explicitly emphasizes integrations with popular business tools, which frequently include CRM systems. This makes it a more suitable choice for businesses looking to cultivate leads within their existing CRM workflows.

What are the advantages of Constant Contact?

Constant Contact's advantages include ease of use, robust email marketing features like a drag-and-drop editor and contact segmentation, and strong customer support. It focuses on small businesses and nonprofits, offering targeted solutions and affordable plans. It also boasts a wide range of integrations with popular business tools.

What are the disadvantages of Constant Contact?

Constant Contact users dislike the high price compared to competitors, the expensive add-ons, limited design customization, and emails frequently ending up in spam folders. Also, its scalability is rated negatively.

Is Constant Contact cheaper than WebinarJam?

No, Constant Contact is not cheaper than WebinarJam. Constant Contact's cheapest plan starts at $12/month, while WebinarJam's cheapest plan starts at $39/month. Therefore, WebinarJam's starting price is more than three times higher than Constant Contact's.

Alternatives to Constant Contact and WebinarJam

HubSpot Marketing Hub

HubSpot Marketing Hub is a comprehensive marketing platform designed for businesses of all sizes. It offers a suite of tools including email marketing, marketing automation, social media management, analytics, and SEO optimization, all within a single platform. This helps businesses streamline their marketing efforts, improve efficiency, and track results. Its focus on inbound marketing and lead generation makes it a popular choice for businesses looking to attract and convert leads into customers. HubSpot Marketing Hub integrates seamlessly with HubSpot's CRM platform for enhanced sales and marketing alignment.

EventCreate

EventCreate is an event management platform designed to streamline event creation and promotion. It offers tools to build event websites, manage registrations and ticketing, send invitations, and track attendee data. EventCreate stands out with its user-friendly interface, customizable templates, and focus on data analytics to measure event success. It's suitable for various event types and sizes, aiming to simplify event planning from start to finish.

emfluence Marketing Platform

emfluence Marketing Platform is a digital marketing tool designed for mid-sized businesses. It offers a user-friendly way to manage email marketing, social media, and marketing automation. Key features include email automation, drag-and-drop builders for emails and landing pages, social media management, surveys, and website tracking. The platform emphasizes ease of use and customer support, aiming to provide a comprehensive solution for businesses looking to streamline their digital marketing efforts.

EasyWebinar

EasyWebinar is a cloud-based webinar platform designed for businesses of all sizes. It allows you to host live and pre-recorded webinars, manage registrations, and engage with attendees using features like live chat and Q&A. EasyWebinar integrates with popular marketing and sales tools and offers analytics to measure your webinar's success. It's designed to be user-friendly and help businesses generate leads, onboard customers, and conduct training.

Mailchimp All-in-One Marketing Platform

Mailchimp is a popular marketing platform designed to help growing businesses of all sizes. It enables you to create, send, and analyze email and advertising campaigns. With features like pre-designed templates, landing page creation, marketing automation, and data analytics, it provides a comprehensive toolkit to manage your marketing efforts. Mailchimp emphasizes data-driven insights to optimize campaigns and aims to drive sales through personalized customer interactions across multiple channels, including email, social media, and text messages.

Semrush

Semrush is an online visibility and marketing platform that helps businesses improve their online presence. It offers a wide range of tools for SEO, content marketing, competitor analysis, social media management, and paid advertising. With a massive database, Semrush provides insights into keywords, backlinks, website traffic, and competitor strategies, enabling businesses to make data-driven decisions to enhance their online visibility and achieve marketing goals. Many Fortune 500 companies utilize Semrush's comprehensive suite of digital marketing tools.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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