Cin7 Omni vs Katana Cloud Inventory

by Gralio Feb 03, 2025

Cin7 Omni and Katana Cloud Inventory cater to distinct business needs. Cin7 Omni excels in EDI integration and reporting, while Katana shines with its user-friendly manufacturing focus and integrations with popular platforms like Shopify and QuickBooks. Choosing between the two depends on whether EDI transactions or manufacturing-specific features are more critical to your operations.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 892 reviews and 60 websites, saving 5 hours, 27 minutes of reading.

Cin7 Omni

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Katana Cloud Inventory

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About

Cin7 Omni is a cloud-based software designed for mid-sized to enterprise-level businesses that need to manage complex inventory and sales across multiple channels. It combines inventory management, order management, and warehouse management into a single platform. Cin7 Omni stands out with its built-in EDI integration, simplifying transactions with large retailers. It offers real-time inventory visibility, automated order fulfillment, and seamless connections with popular e-commerce platforms and marketplaces like Amazon and Shopify. Cin7 Omni promises to streamline operations and reduce manual tasks, helping businesses scale efficiently.

Katana Cloud Inventory is designed for growing businesses that manufacture, sell, or both. It gives you a real-time overview of your inventory, orders, and production, helping you optimize stock levels and avoid shortages. Katana integrates with popular e-commerce platforms, accounting software, and shipping solutions. It stands out by providing the core features of expensive ERP systems in an easy-to-use and affordable package, making it ideal for businesses looking to streamline operations and improve efficiency.

Summary

Main difference

Cin7 Omni is a better choice for businesses needing robust EDI integration for transactions with large retailers and comprehensive reporting features. Katana Cloud Inventory is more suitable for manufacturing businesses prioritizing real-time inventory and production overviews within a user-friendly interface, particularly those already utilizing Shopify or QuickBooks.

Relative strengths of Cin7 Omni (compared to Katana Cloud Inventory)

Strong EDI integration for seamless transactions with major retailers.
Comprehensive reporting tools for in-depth business insights.
Highly customizable to fit specific business needs and workflows.

Relative weaknesses of Cin7 Omni (compared to Katana Cloud Inventory)

Customer support responsiveness is slow and often requires lengthy waits.
Recurring bugs and glitches, especially concerning inventory discrepancies.
Significant and sometimes unpredictable price increases for existing users.

What companies are using Cin7 Omni and Katana Cloud Inventory?

No data

Kron Technologies

Naturewall

RAW Coffee Company

Who should use Cin7 Omni VS. Katana Cloud Inventory

Cin7 Omni is a robust inventory and order management solution for businesses seeking real-time visibility and automation. Users praise its comprehensive reporting and EDI integration, simplifying complex transactions. However, some have noted issues with customer support responsiveness and occasional bugs. Best suited for businesses prioritizing inventory control and multi-channel selling, but be prepared for potential technical challenges.

Katana Cloud Inventory offers real-time insights into inventory, orders, and production, helping SMB manufacturers, wholesalers, retailers, and ecommerce businesses optimize stock and avoid shortages. Users praise its intuitive interface and integrations with Shopify and Quickbooks. However, some users have noted sudden price increases and limited customization options.

Best for small, mid-sized, and large businesses.
Ideal for retail, consumer goods, and manufacturing.

Best for small to medium businesses (SMBs) looking to streamline operations.
Ideal for manufacturers, wholesalers, retailers, and ecommerce businesses.

Cin7 Omni and Katana Cloud Inventory features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

B2B customer portal

Supported

Cin7 Omni allows B2B customers to place orders, manage accounts, and track shipments.

Not supported

Katana does not appear to offer a dedicated B2B customer portal.
Order, shipping and inventory automation

Supported

Cin7 Omni automates order processing, shipping, and inventory updates.

Partially supported

Katana automates order processing and inventory updates. Shipping automation is partially supported.
Real-time Inventory Tracking

Supported

Cin7 Omni supports real-time inventory tracking across multiple locations.

Supported

Katana offers real-time inventory tracking and end-to-end traceability.
POS system integration

Supported

Cin7 Omni integrates with POS systems for order and inventory synchronization.

Supported

Katana Cloud Inventory supports integration with POS systems, especially for order and inventory synchronization, as evidenced by its Shopify POS integration and real-time inventory tracking features.
Mobile app support

Supported

Cin7 Omni offers a mobile app for inventory management on iOS and Android.

Supported

Katana Cloud Inventory provides mobile apps for managing inventory.
Stock level management

Supported

Cin7 Omni provides tools for managing and adjusting stock levels, including real-time tracking and multi-channel integration.

Supported

Katana Cloud Inventory provides comprehensive tools for managing and adjusting stock levels, including real-time tracking, multi-location management, automated transactions, batch/serial number tracking, stock level updates, demand planning, and barcode/labeling support.

Qualities

Value and Pricing Transparency

-1

Strongly negative sentiment

-0.83

Strongly negative sentiment
Customer Service

+0

Neutral sentiment

-0.33

Rather negative sentiment
Ease of Use

+0.44

Rather positive sentiment

+0.71

Strongly positive sentiment
Reliability and Performance

-0.05

Neutral sentiment

-1

Strongly negative sentiment
Ease of Implementation

+0.2

Neutral sentiment

+0.14

Neutral sentiment
Scalability

+0

Neutral sentiment

-0.6

Rather negative sentiment

Cin7 Omni and Katana Cloud Inventory Pricing

No data

User sentiment

Strongly negative

-1

See full Pricing page

Katana Cloud Inventory offers pricing plans based on the gross merchandise value (GMV) of delivered sales orders per year. Each plan includes unlimited users, SKUs, and integrations. Additional add-ons are available for enhanced functionality, such as traceability, planning and forecasting, advanced manufacturing, and warehouse management. They also offer onboarding support for a one-time fee.

Plans

User sentiment

Strongly negative

-0.83

See full Pricing page

Cin7 Omni and Katana Cloud Inventory review insights

869 reviews analysed from and

Users love

Real-time inventory visibility across multiple locations and channels.
Built-in EDI integration simplifies transactions with major retailers.
Comprehensive reporting features offer valuable business insights.
Customizable to suit specific business needs and workflows.

Intuitive and user-friendly interface praised for its ease of use
Excellent and responsive customer support
Seamless integration with Shopify and Quickbooks
Effective inventory management and batch tracking for raw materials and finished goods

Users dislike

Customer support is extremely slow, often requiring over a week for a response.
Frequent bugs and glitches disrupt operations, especially stock discrepancies between branches.
EDI integrations can be problematic and require extensive troubleshooting.
Pricing has increased significantly for existing users, sometimes doubling within a year.

Sudden and drastic price increases without warning
Limited customization options for features like bin locations and user roles
The serial number system is unreliable and requires frequent support intervention
Inadequate sales forecasting features that require a paid add-on

Cin7 Omni and Katana Cloud Inventory Ratings

G2

3.8/5

(109)
Capterra

4.3/5

(555)
TrustPilot

1.9/5

(20)

G2

4.4/5

(50)
Capterra

4.6/5

(169)
TrustPilot

3.0/5

(3)

Company health

Employee growth

8% increase in the last year

5% decrease in the last year

Web traffic

10% increase in the last quarter

9% decrease in the last quarter

Financing

June 2019 - $0

June 2022 - $51M

How do Cin7 Omni's EDI features compare to Katana's Shopify integration?

Cin7 Omni's EDI features are designed for electronic data interchange with large retailers, simplifying transactions like purchase orders and invoices. Katana's Shopify integration, on the other hand, focuses on synchronizing sales orders and inventory levels between Katana and the Shopify e-commerce platform. They serve different purposes: EDI for B2B transactions with retail partners, and Shopify integration for direct-to-consumer sales and inventory management.

Which product better supports complex, multi-location inventory for manufacturers?

Katana Cloud Inventory is better suited for manufacturers with complex, multi-location inventory due to its focus on manufacturing processes, including features like production planning, raw material tracking, and shop floor control. While Cin7 Omni handles multi-location inventory and complex sales channels, its strength lies more in general inventory management across diverse industries rather than the specific needs of manufacturers.

What are the advantages of Cin7 Omni?

Cin7 Omni's advantages include built-in EDI integration for simplifying transactions with large retailers, real-time inventory visibility across multiple locations and channels, comprehensive reporting features, and customizability to suit specific business needs and workflows. It also offers a mobile app for warehouse inventory management and integrates with POS systems.

What are the disadvantages of Cin7 Omni?

Cin7 Omni suffers from slow and often unhelpful customer support, frequent bugs and glitches that disrupt operations, problematic EDI integrations requiring extensive troubleshooting, and significant, sometimes doubling, price increases for existing users.

Alternatives to Cin7 Omni and Katana Cloud Inventory

Cin7 Core

Cin7 Core is an inventory, order, and warehouse management software designed for growing product-based businesses. It offers a centralized platform to manage sales, inventory, and fulfillment across multiple channels like online stores, marketplaces, and physical stores. Cin7 Core helps businesses automate tasks, track inventory in real-time, and gain insights into sales performance, aiming to streamline operations and support business growth. The software integrates with popular e-commerce platforms, shipping services, and accounting software.

MRPeasy

MRPeasy is cloud-based software designed to simplify production planning and inventory management for small to mid-sized manufacturers (10-200 employees). This affordable system integrates various business functions into one platform, including production planning, inventory control, CRM, sales, procurement, and team management. MRPeasy aims to provide accurate production planning, real-time inventory overviews, on-time deliveries, and a complete view of your business, helping you streamline operations and improve efficiency.

Finale Inventory

Finale Inventory is a cloud-based inventory management system designed for growing businesses, particularly online retailers and those using Amazon FBA. It offers comprehensive inventory tracking, order management, warehouse management with barcode support, and integrates with popular ecommerce platforms like Shopify and Amazon. Finale promises improved efficiency, reduced errors, and data-driven insights to help scale your business.

FullStro

FullStro is a cloud-based inventory management software designed for businesses of all sizes. It offers a centralized platform to manage inventory, orders, and fulfillment across multiple sales channels like Amazon, eBay, and Shopify. FullStro provides real-time inventory tracking, automated order processing, and integrates with popular shipping and payment gateways. It helps businesses streamline operations, reduce errors, and improve efficiency in managing their inventory and order fulfillment processes.

Epicor Prophet 21

Epicor Prophet 21 is a comprehensive software designed for distribution businesses of all sizes. It helps manage every aspect of the business, from sales and customer relationships to warehouse operations and finances. It offers tools for online sales, inventory control, purchasing, and even service and maintenance tracking. With a focus on providing real-time insights, Epicor Prophet 21 aims to help distributors streamline their operations, improve efficiency, and ultimately boost profitability.

ShipStation

ShipStation is a popular shipping software designed for ecommerce businesses of all sizes. It helps you manage orders, compare shipping rates, print labels, and track shipments, all from one central location. ShipStation integrates with major carriers like UPS, USPS, FedEx, and DHL, as well as popular marketplaces like Amazon, eBay, and Shopify. It offers significant discounts on shipping rates and helps streamline your fulfillment process, saving you time and money. ShipStation is known for its user-friendly interface, extensive integrations, and automation features that simplify complex shipping tasks.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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