Finale Inventory vs Cin7 Omni

by Gralio Mar 13, 2025

Finale Inventory and Cin7 Omni are both inventory management systems, but they target different user bases. Finale is better for smaller businesses prioritizing ease of use and affordability, while Cin7 Omni suits larger businesses needing advanced features like EDI and demand forecasting, despite potential customer service drawbacks.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 907 reviews and 60 websites, saving 5 hours, 32 minutes of reading.

Finale Inventory

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Cin7 Omni

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About

Finale Inventory is a cloud-based inventory management system designed for growing businesses, particularly online retailers and those using Amazon FBA. It offers comprehensive inventory tracking, order management, warehouse management with barcode support, and integrates with popular ecommerce platforms like Shopify and Amazon. Finale promises improved efficiency, reduced errors, and data-driven insights to help scale your business.

Cin7 Omni is a cloud-based software designed for mid-sized to enterprise-level businesses that need to manage complex inventory and sales across multiple channels. It combines inventory management, order management, and warehouse management into a single platform. Cin7 Omni stands out with its built-in EDI integration, simplifying transactions with large retailers. It offers real-time inventory visibility, automated order fulfillment, and seamless connections with popular e-commerce platforms and marketplaces like Amazon and Shopify. Cin7 Omni promises to streamline operations and reduce manual tasks, helping businesses scale efficiently.

Summary

Main difference

Finale Inventory is tailored for small to medium-sized businesses, especially online retailers using platforms like Amazon FBA and Shopify, focusing on core inventory management features with a user-friendly interface. Cin7 Omni caters to mid-sized to enterprise businesses with more complex needs, offering advanced features like EDI integration and AI-powered demand forecasting, but with potential customer service challenges.

Relative strengths of Finale Inventory (compared to Cin7 Omni)

Stronger user interface and ease of use, particularly for smaller teams.
More affordable pricing, especially for entry-level plans.
Tighter integration with Amazon FBA and Shopify for streamlined online sales.

Relative weaknesses of Finale Inventory (compared to Cin7 Omni)

Lacks advanced features like EDI integration found in Cin7 Omni.
Customer support responsiveness may be slower compared to Cin7 Omni.
Mobile app functionality is limited compared to Cin7 Omni.

Who should use Finale Inventory VS. Cin7 Omni

Finale Inventory is a user-friendly cloud-based inventory management system perfect for growing online businesses using platforms like Amazon FBA and Shopify. Users praise its intuitive interface and robust reporting features. However, some have noted limitations with the mobile app and FBA integration. It offers tiered pricing based on usage, starting at $99/month.

Cin7 Omni centralizes inventory, order, and warehouse management for growing businesses. Real-time inventory visibility and built-in EDI integration streamline operations, although users note occasional bugs and slow customer support. Ideal for companies selling across multiple channels like wholesale, retail, e-commerce, and marketplaces seeking automation to replace manual processes.

Best for small to medium-sized businesses (1-1000 employees) selling online.
Ideal for ecommerce, retail, consumer goods, manufacturing, and logistics businesses.

Best for small to large businesses experiencing rapid growth and needing multi-channel inventory management.
Excellent fit for Ecommerce, Retail, and Consumer Goods; suitable for Manufacturing, Healthcare, and Finance.

Finale Inventory and Cin7 Omni features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

B2B customer portal

Not supported

Finale Inventory does not offer a dedicated B2B customer portal.

Partially supported

Cin7 Omni offers a B2B portal for order placement, delivery management, and account management. Shipment tracking is not explicitly mentioned.
Order, shipping and inventory automation

Partially supported

Finale Inventory automates inventory updates and reorder points. Shipping and order processing automation is possible via integrations.

Supported

Cin7 Omni automates order processing, shipping, and inventory updates.
AI-powered demand forecasting

Not supported

Finale Inventory offers automated forecasting based on historical data, not AI.

Supported

Cin7 Omni offers AI-powered demand forecasting through ForesightAI and Inventoro integration.
POS system integration

Supported

Finale Inventory integrates with various POS systems like Shopify, Square, and Lightspeed.

Supported

Cin7 Omni integrates with POS systems for order and inventory synchronization.
Mobile app support

Supported

Finale Inventory offers an Android mobile app for inventory management.

Not supported

Cin7 Omni does not appear to offer a dedicated mobile app for inventory management.
Stock level management

Supported

Finale Inventory provides tools for managing and adjusting stock levels.

Supported

Cin7 Omni provides tools to manage and adjust stock levels, including real-time tracking and multi-location support.

Qualities

Value and Pricing Transparency

No data

-1

Strongly negative sentiment
Customer Service

+1

Strongly positive sentiment

+0.25

Neutral sentiment
Ease of Use

+1

Strongly positive sentiment

+0.47

Rather positive sentiment
Reliability and Performance

+1

Strongly positive sentiment

-0.11

Neutral sentiment
Ease of Implementation

No data

+0.33

Rather positive sentiment
Scalability

No data

No data

Finale Inventory and Cin7 Omni Pricing

Finale Inventory offers a tiered subscription pricing model based on the number of users, orders per month, and integrations. They offer a 14-day free trial. The plans include Self-Starter, Bronze, Silver, Gold, Platinum, and Custom. The Barcode WMS Module and 3PL Module are available as add-ons. Overage charges are applicable to Finale plans: For Self-Starter - Silver plans: the overage charge is 10 cents/order. For Gold plans + above: the overage charge is 7 cents/order.

Plans

User sentiment

Strongly negative

-1

See full Pricing page

No data

User sentiment

Strongly negative

-1

See full Pricing page

Finale Inventory and Cin7 Omni review insights

886 reviews analysed from and

Users love

User-friendly interface
Excellent customer support
Robust and customizable reporting
Seamless integration with Shopify and Amazon

Real-time inventory visibility across multiple locations and channels.
Built-in EDI integration simplifies transactions with major retailers.
Comprehensive reporting features offer valuable business insights.
Customizable to suit specific business needs and workflows.

Users dislike

Mobile app functionality is limited
FBA integration needs improvement
Invoicing functionality could be improved
API documentation is lacking

Customer support is extremely slow, often requiring over a week for a response.
Frequent bugs and glitches disrupt operations, especially stock discrepancies between branches.
EDI integrations can be problematic and require extensive troubleshooting.
Pricing has increased significantly for existing users, sometimes doubling within a year.

Finale Inventory and Cin7 Omni Ratings

G2

4.8/5

(40)
Capterra

4.7/5

(182)
TrustPilot

3.7/5

(1)

G2

3.8/5

(109)
Capterra

4.3/5

(555)
TrustPilot

1.9/5

(20)

Company health

Employee growth

No data

8% increase in the last year

Web traffic

No data

10% increase in the last quarter

Financing

No data

June 2019 - $0

How do Finale Inventory's and Cin7 Omni's FBA integrations compare?

Finale Inventory users report that its FBA integration needs improvement. While Cin7 Omni doesn't list specific issues with its Amazon integration, users report frequent bugs and glitches that cause stock discrepancies, which could impact FBA functionality. Neither product explicitly highlights its FBA integration as a strength.

Which product offers better support for high-volume EDI transactions?

Cin7 Omni offers better support for high-volume EDI transactions. Its product description explicitly highlights built-in EDI integration designed to simplify transactions with large retailers, a feature not mentioned for Finale Inventory. While Finale Inventory integrates with various POS systems, this doesn't necessarily translate to robust EDI handling for the high volume transactions common with large retail partners. Therefore, based on the provided information, Cin7 is the preferred choice for businesses requiring strong EDI capabilities.

What are the advantages of Finale Inventory?

Finale Inventory offers a user-friendly interface and strong customer support, making it easier to implement and use, especially for smaller businesses. It also boasts seamless integrations with popular e-commerce platforms like Shopify and Amazon, catering specifically to online retailers and Amazon FBA users. Finally, Finale's transparent, tiered pricing model, including a free trial, makes it a more accessible option for budget-conscious businesses compared to Cin7, which lacks transparent pricing information.

What are the disadvantages of Finale Inventory?

Finale Inventory's mobile app functionality is limited, its Amazon FBA integration needs improvement, invoicing functionality could be enhanced, and its API documentation is lacking. Some users have also noted that the initial setup can be complex and time-consuming.

Alternatives to Finale Inventory and Cin7 Omni

Coupa

Coupa is a cloud-based software platform that helps businesses of all sizes manage their spending. It brings together all your spending information, from sourcing and purchasing to invoices and expenses, in one place. This gives you greater control and visibility, helping you save money, improve efficiency, and make smarter decisions. Coupa integrates with other systems like your ERP, and offers tools for managing vendors, automating tasks, and analyzing spending patterns.

Cin7 Core

Cin7 Core is an inventory, order, and warehouse management software designed for growing product-based businesses. It offers a centralized platform to manage sales, inventory, and fulfillment across multiple channels like online stores, marketplaces, and physical stores. Cin7 Core helps businesses automate tasks, track inventory in real-time, and gain insights into sales performance, aiming to streamline operations and support business growth. The software integrates with popular e-commerce platforms, shipping services, and accounting software.

FullStro

FullStro is a cloud-based inventory management software designed for businesses of all sizes. It offers a centralized platform to manage inventory, orders, and fulfillment across multiple sales channels like Amazon, eBay, and Shopify. FullStro provides real-time inventory tracking, automated order processing, and integrates with popular shipping and payment gateways. It helps businesses streamline operations, reduce errors, and improve efficiency in managing their inventory and order fulfillment processes.

MRPeasy

MRPeasy is cloud-based software designed to simplify production planning and inventory management for small to mid-sized manufacturers (10-200 employees). This affordable system integrates various business functions into one platform, including production planning, inventory control, CRM, sales, procurement, and team management. MRPeasy aims to provide accurate production planning, real-time inventory overviews, on-time deliveries, and a complete view of your business, helping you streamline operations and improve efficiency.

Zoho CRM

Zoho CRM is a cloud-based customer relationship management tool designed for mid-sized to large businesses. It provides a central hub to manage contacts, sales pipelines, marketing campaigns, customer support, and more. It offers workflow automation, reporting and analytics, and integrates with many other business applications. Its focus on comprehensive features and integration makes it suitable for businesses seeking to streamline operations and improve customer interactions within a single system.

Katana Cloud Inventory

Katana Cloud Inventory is designed for growing businesses that manufacture, sell, or both. It gives you a real-time overview of your inventory, orders, and production, helping you optimize stock levels and avoid shortages. Katana integrates with popular e-commerce platforms, accounting software, and shipping solutions. It stands out by providing the core features of expensive ERP systems in an easy-to-use and affordable package, making it ideal for businesses looking to streamline operations and improve efficiency.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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