Cin7 Omni vs Cin7 Core

by Gralio Mar 03, 2025

Cin7 Omni and Cin7 Core offer distinct functionalities within the inventory management domain. Omni excels with its EDI integration and advanced inventory features, catering to larger businesses. Core provides a more streamlined and potentially cost-effective solution for growing businesses needing centralized inventory control.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 932 reviews and 60 websites, saving 5 hours, 40 minutes of reading.

Cin7 Omni

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Cin7 Core

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About

Cin7 Omni is a cloud-based software designed for mid-sized to enterprise-level businesses that need to manage complex inventory and sales across multiple channels. It combines inventory management, order management, and warehouse management into a single platform. Cin7 Omni stands out with its built-in EDI integration, simplifying transactions with large retailers. It offers real-time inventory visibility, automated order fulfillment, and seamless connections with popular e-commerce platforms and marketplaces like Amazon and Shopify. Cin7 Omni promises to streamline operations and reduce manual tasks, helping businesses scale efficiently.

Cin7 Core is an inventory, order, and warehouse management software designed for growing product-based businesses. It offers a centralized platform to manage sales, inventory, and fulfillment across multiple channels like online stores, marketplaces, and physical stores. Cin7 Core helps businesses automate tasks, track inventory in real-time, and gain insights into sales performance, aiming to streamline operations and support business growth. The software integrates with popular e-commerce platforms, shipping services, and accounting software.

Summary

Main difference

Cin7 Omni is tailored for larger businesses with complex needs, featuring EDI integration for streamlined transactions with major retailers. Cin7 Core caters to growing product-based businesses seeking a centralized platform for inventory, order, and warehouse management across diverse sales channels.

Relative strengths of Cin7 Omni (compared to Cin7 Core)

EDI Integration: Simplifies transactions with large retailers, crucial for businesses working with major retail chains.
Advanced Inventory Management: Offers more comprehensive features for managing complex inventory across multiple locations and channels.
Real-time Visibility: Provides real-time insights into stock levels, sales performance, and order fulfillment, enabling proactive decision-making.

Relative weaknesses of Cin7 Omni (compared to Cin7 Core)

Higher Cost: Typically more expensive than Cin7 Core, potentially impacting budget considerations for smaller businesses.
Complex Setup: Can have a steeper learning curve and more complex setup compared to Cin7 Core.
Customer Support Concerns: User reviews indicate potential issues with customer support responsiveness and efficiency.

Who should use Cin7 Omni VS. Cin7 Core

Cin7 Omni centralizes inventory, order, and warehouse management for growing businesses. Real-time inventory visibility and built-in EDI integration streamline operations, while comprehensive reporting offers valuable insights. However, users note slow customer support and occasional bugs. Ideal for companies seeking to automate processes and scale efficiently across multiple sales channels.

Cin7 Core helps growing product-based businesses manage inventory, orders, and fulfillment across multiple channels. Users praise its user-friendly interface and comprehensive inventory features. However, some have reported issues with Shopify integration and slow customer support. Cin7 Core offers a centralized platform with real-time inventory tracking and robust API integrations, making it suitable for businesses seeking to streamline operations and improve efficiency.

Best for small to large businesses experiencing rapid growth and needing multi-channel inventory management.
Excellent fit for Ecommerce, Retail, and Consumer Goods; suitable for various other sectors.

Ideal for small to medium-sized businesses (1-100 employees) and a good fit for larger enterprises.
Designed for product-based businesses across various industries, especially those selling on multiple channels.

Cin7 Omni and Cin7 Core features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

B2B customer portal

Partially supported

Cin7 Omni offers a B2B portal for order placement, delivery management, and account management. Shipment tracking is not explicitly mentioned.

Supported

Cin7 Core offers a dedicated B2B portal for customers to place orders, track shipments, and manage accounts.
Order, shipping and inventory automation

Supported

Cin7 Omni automates order processing, shipping, and inventory updates.

Supported

Cin7 Core automates order processing, shipping, and inventory updates across various sales channels.
AI-powered demand forecasting

Supported

Cin7 Omni offers AI-powered demand forecasting through ForesightAI and Inventoro integration.

Not supported

Cin7 Core itself does not offer AI-powered demand forecasting. Cin7 offers a separate product called ForesightAI for this purpose.
POS system integration

Supported

Cin7 Omni integrates with POS systems for order and inventory synchronization.

Supported

Cin7 Core integrates with POS systems for order and inventory synchronization.
Mobile app support

Not supported

Cin7 Omni does not appear to offer a dedicated mobile app for inventory management.

Supported

Cin7 Core offers a mobile app for inventory tracking, sales processing, and order fulfillment.
Stock level management

Supported

Cin7 Omni provides tools to manage and adjust stock levels, including real-time tracking and multi-location support.

Supported

Cin7 Core offers tools to manage and adjust stock levels, including tracking and real-time visibility.

Qualities

Value and Pricing Transparency

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Customer Service

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Ease of Use

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Reliability and Performance

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Ease of Implementation

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Scalability

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Cin7 Omni and Cin7 Core Pricing

No data

See full Pricing page

Cin7 Core offers tiered pricing plans designed for businesses of all sizes, from startups to large enterprises. The plans include core inventory management features, with options for add-ons like advanced forecasting, B2B portals, and POS integration. Cin7 Omni is a customizable solution for enterprises with complex needs, offering flexible pricing based on specific requirements.

Plans

User sentiment

Neutral

-0.27

See full Pricing page

Cin7 Omni and Cin7 Core review insights

Users love

Real-time inventory visibility across multiple locations and channels.
Built-in EDI integration simplifies transactions with major retailers.
Comprehensive reporting features offer valuable business insights.
Customizable to suit specific business needs and workflows.

User-friendly interface and intuitive navigation
Comprehensive inventory management features, including multi-warehouse support
Extensive API integrations for connecting with various platforms
Helpful and responsive customer support, especially via WhatsApp
B2B portal is a valuable feature for wholesale customers

Users dislike

Customer support is extremely slow, often requiring over a week for a response.
Frequent bugs and glitches disrupt operations, especially stock discrepancies between branches.
EDI integrations can be problematic and require extensive troubleshooting.
Pricing has increased significantly for existing users, sometimes doubling within a year.

Shopify integration has issues with missed orders and inventory updates
Customer support response times can be slow and unhelpful
Some features, like reporting and stock adjustments, are clunky and difficult to use
Accounting integration with Xero can be problematic
High price increases and inflexible pricing plans

Cin7 Omni and Cin7 Core Ratings

G2

3.8/5

(109)
Capterra

4.3/5

(555)
TrustPilot

1.9/5

(20)

G2

4.2/5

(260)
TrustPilot

3.6/5

(20)

Company health

Employee growth

8% increase in the last year

Web traffic

10% increase in the last quarter

Financing

June 2019 - $0

How do Cin7 Core and Cin7 Omni differ in EDI integration capabilities?

Cin7 Omni stands out with its built-in EDI integration, simplifying transactions with large retailers. Cin7 Core's product description does not mention built-in EDI capabilities.

Which product best suits a business prioritizing B2B portal functionality?

Cin7 Core is a better fit for a business prioritizing B2B portal functionality. While neither product description explicitly mentions B2B portals, user reviews for Cin7 Core highlight its B2B portal as a valuable feature for wholesale customers. Cin7 Omni's user reviews do not mention any B2B functionality.

What are the advantages of Cin7 Omni?

Cin7 Omni offers built-in EDI integration, simplifying transactions with large retailers. It also offers AI-powered demand forecasting through integrations with ForesightAI and Inventoro. Cin7 Omni is designed for more complex inventory and sales needs for mid-sized to enterprise-level businesses across multiple channels, whereas Cin7 Core is more suitable for growing product-based businesses.

What are the disadvantages of Cin7 Omni?

Cin7 Omni suffers from slow and often unhelpful customer support, frequently encountering bugs and glitches that disrupt operations, especially regarding stock discrepancies. EDI integrations, while touted as a strength, can be problematic and require extensive troubleshooting. Finally, significant and unpredictable price increases, sometimes doubling within a year, create budget uncertainty for existing users.

Alternatives to Cin7 Omni and Cin7 Core

Finale Inventory

Finale Inventory is a cloud-based inventory management system designed for growing businesses, particularly online retailers and those using Amazon FBA. It offers comprehensive inventory tracking, order management, warehouse management with barcode support, and integrates with popular ecommerce platforms like Shopify and Amazon. Finale promises improved efficiency, reduced errors, and data-driven insights to help scale your business.

Katana Cloud Inventory

Katana Cloud Inventory is designed for growing businesses that manufacture, sell, or both. It gives you a real-time overview of your inventory, orders, and production, helping you optimize stock levels and avoid shortages. Katana integrates with popular e-commerce platforms, accounting software, and shipping solutions. It stands out by providing the core features of expensive ERP systems in an easy-to-use and affordable package, making it ideal for businesses looking to streamline operations and improve efficiency.

Luminous

Luminous is an inventory and warehouse management software designed for growing ecommerce businesses. It helps you manage inventory, track sales, and automate tasks like ordering and fulfillment. Luminous integrates with popular ecommerce platforms, shipping providers, and accounting software, aiming to be a central hub for your operations. It positions itself as an affordable alternative to expensive enterprise resource planning (ERP) systems while offering more features than basic inventory tools.

FullStro

FullStro is a cloud-based inventory management software designed for businesses of all sizes. It offers a centralized platform to manage inventory, orders, and fulfillment across multiple sales channels like Amazon, eBay, and Shopify. FullStro provides real-time inventory tracking, automated order processing, and integrates with popular shipping and payment gateways. It helps businesses streamline operations, reduce errors, and improve efficiency in managing their inventory and order fulfillment processes.

MRPeasy

MRPeasy is cloud-based software designed to simplify production planning and inventory management for small to mid-sized manufacturers (10-200 employees). This affordable system integrates various business functions into one platform, including production planning, inventory control, CRM, sales, procurement, and team management. MRPeasy aims to provide accurate production planning, real-time inventory overviews, on-time deliveries, and a complete view of your business, helping you streamline operations and improve efficiency.

Epicor Prophet 21

Epicor Prophet 21 is a comprehensive software designed for distribution businesses of all sizes. It helps manage every aspect of the business, from sales and customer relationships to warehouse operations and finances. It offers tools for online sales, inventory control, purchasing, and even service and maintenance tracking. With a focus on providing real-time insights, Epicor Prophet 21 aims to help distributors streamline their operations, improve efficiency, and ultimately boost profitability.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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