Grain vs Callnote

by Gralio Feb 09, 2025

Grain and Callnote offer distinct approaches to meeting management. Grain leverages AI for analysis and insights, benefiting sales and customer success teams. Callnote prioritizes reliable recording and transcription across various platforms, catering to broader documentation and training needs.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 313 reviews and 60 websites, saving 2 hours, 14 minutes of reading.

Grain

Website LinkedIn Twitter

Callnote

Website LinkedIn Twitter

About

Grain is an AI-powered tool that records, transcribes, and analyzes your online meetings. It helps you easily capture and share important information from sales calls and customer conversations. Grain integrates with video conferencing, CRM, and collaboration tools to automate tasks like note-taking, creating video highlights, and enriching CRM records. Its features benefit various teams, including sales, customer success, and product development, by improving team collaboration and customer understanding.

Callnote is a software tool that records video and audio calls, online meetings, and your computer screen. It works with popular platforms like Zoom, Skype, and GoToMeeting. Callnote provides transcription services, making it useful for creating meeting minutes, training materials, or capturing important conversations.

Summary

Main difference

Grain stands out with its AI-powered analysis of meetings for actionable insights, particularly beneficial for sales and customer success teams. Callnote focuses on reliable recording and transcription across various platforms, making it suitable for general meeting documentation and training purposes.

Relative strengths of Grain (compared to Callnote)

Grain offers AI-powered meeting summaries and analysis for actionable insights.
Grain provides automated video highlights for easy sharing of key moments.
Grain integrates with CRM and collaboration tools to streamline workflows.

Relative weaknesses of Grain (compared to Callnote)

Grain's pricing may be higher than Callnote for basic recording/transcription.
Grain's advanced features may not be necessary for users who only need basic recording/transcription.
Grain has a stronger focus on sales and customer success use cases, potentially limiting its appeal for other applications.

What companies are using Grain and Callnote?

No data

Who should use Grain VS. Callnote

Grain is an AI-powered meeting assistant ideal for growing revenue teams. It records, transcribes, and analyzes online meetings, automating note-taking and creating shareable video highlights. Users love the easy sharing of customer insights and automatic summaries. While some users have mentioned occasional bugs, improvements have been made. Grain integrates with various tools to streamline workflows and boost team collaboration.

Callnote is a user-friendly tool ideal for recording and transcribing video and audio calls across various platforms. Users praise its seamless integrations and ease of use for creating training materials and presentations. While some users have reported occasional bugs and transcription inaccuracies, its 4.5/5 rating on G2 suggests overall user satisfaction.

Ideal for small to medium-sized businesses with growing revenue teams.
Best for revenue teams using online meetings for sales, customer success, and product development.

Best for small to medium-sized businesses.
Suitable for various industries needing to record and transcribe online meetings.

Grain and Callnote features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Automatic Meeting Summaries

Supported

Grain automatically summarizes meetings using AI, capturing key discussion points and decisions.

Unknown

Callnote's support for automatic meeting summaries is not confirmed in the provided sources.
Account Insights

Supported

Grain analyzes conversations to extract account insights using AI-powered summaries and deal analytics.

Unknown

Account insights are not mentioned in the provided documentation.
Sales Performance Coaching

Supported

Grain analyzes meeting interactions, provides feedback, and offers coaching suggestions.

Not supported

Callnote does not appear to provide sales performance coaching.
Commenting

Supported

Grain allows users to leave comments at specific timestamps in any meeting transcript.

Unknown

Although the sources don\'t mention Callnote specifically, similar tools offer commenting and note-taking features. It\'s plausible Callnote does too, but we need to check their website or documentation.
Shared highlights

Supported

Grain allows users to highlight text during or after a call, and share it as a video snippet with a shareable link. It also integrates with collaboration tools for streamlined workflows.

Not supported

Callnote does not seem to support sharing highlights or creating shareable video snippets.
Audio transcription

Supported

Grain has a feature to automatically transcribe audio recordings to text.

Unknown

The provided information does not mention if Callnote supports audio transcription. We would need to check the official documentation or website for confirmation.

Qualities

Value and Pricing Transparency

+0.33

Rather positive sentiment

No data
Customer Service

+1

Strongly positive sentiment

No data
Ease of Use

+1

Strongly positive sentiment

+1

Strongly positive sentiment
Reliability and Performance

+1

Strongly positive sentiment

+1

Strongly positive sentiment
Ease of Implementation

+1

Strongly positive sentiment

+1

Strongly positive sentiment
Scalability

No data

No data

Grain and Callnote Pricing

No data

User sentiment

Rather positive

+0.33

See full Pricing page

No data

User sentiment

Strongly negative

-1

We couldn't find a pricing page for Callnote.

Grain and Callnote review insights

312 reviews analysed from

Users love

The highlight feature is perfect for sharing customer insights quickly.
I can use it to record all my online meetings, so I don\'t need to take notes.
Additionally, the transcription feature is very helpful for understanding the topics discussed and for follow-up.
The templates for the transcripts are great as they organize the meeting outcomes in a very digestible way.

Seamless integration with popular communication tools like Skype, Zoom, and GoToMeeting.
User-friendly interface that requires no professional experience.
Effective for creating training materials, presentations, and demonstration clips.
Secure platform ensuring no information leaks.
Reliable and knowledgeable customer support available 24/7.

Users dislike

It had felt a bit buggy in the past, but they\'ve recently made improvements so I\'m not experiencing that much anymore.
I find it sometimes challenging to invite Grain to a meeting if it gets removed.
The mac desktop app could do with some TLC.
The filter to get tagged clips/notes could be easier.

Occasional bugs reported with webpage scrolling functionality.
Limited free version with low recording limits.
Some users find the audio transcription inaccurate, particularly with different accents and non-native speakers.

Grain and Callnote Ratings

G2

4.6/5

(293)
TrustPilot

3.7/5

(1)

G2

4.5/5

(29)

Company health

Employee growth

26% increase in the last year

No data

Web traffic

15% decrease in the last quarter

No data

Financing

January 2022 - $20M

No data

How important is AI-powered analysis of meeting content?

AI-powered analysis of meeting content is a key differentiator for Grain. While both Grain and Callnote offer recording and transcription, Grain leverages AI to analyze conversations, providing summaries, sales coaching insights, and account insights. This makes Grain more suitable for teams focused on sales performance and customer understanding, whereas Callnote is better suited for basic recording and transcription needs.

Which product better suits simple recording and transcription needs?

For simple recording and transcription, Callnote is the better choice. While Grain offers more advanced features like AI analysis and summarization, Callnote focuses on the core functionalities of recording and transcription with a simpler, potentially more user-friendly interface. This makes it more suitable for users with basic needs who may find Grain's extra features unnecessary or overwhelming.

What are the advantages of Grain?

Grain offers AI-powered analysis of meetings to provide summaries, identify key discussion points, and even offer sales coaching suggestions. It also integrates with CRM and collaboration tools to automate tasks like note-taking and enriching CRM records with insights from calls. This focus on analysis and automation goes beyond Callnote's core functionality of recording and transcription. Grain is specifically designed for revenue teams focused on sales, customer success, and product development, offering more tailored features for these use cases.

What are the disadvantages of Grain?

Grain users have reported occasional bugs, though improvements have been made. Some find inviting Grain to meetings challenging if it's removed. The Mac desktop app could use improvement, and filtering tagged clips/notes could be easier.

Alternatives to Grain and Callnote

Fathom

Fathom is an AI-powered meeting assistant for Zoom, Google Meet, and Microsoft Teams. It automatically records, transcribes, and summarizes your meetings, allowing you to focus on the conversation instead of note-taking. Fathom can generate AI summaries, highlight key points, and even sync with CRM systems like Salesforce and Hubspot. It offers a free plan with unlimited recording, transcription, and basic summarization, as well as paid premium and team plans with advanced features.

Fireflies.ai

Fireflies.ai is an AI assistant designed for meetings. It records, transcribes, summarizes, and analyzes your web conferences from platforms like Zoom and Google Meet. Fireflies provides insights into team performance and helps identify trends in sales calls for coaching opportunities. Use it to improve sales techniques, onboard new hires faster, and create data-backed strategies based on your team's conversations.

Gong

Gong is a software platform designed to improve sales performance. It records and analyzes sales calls and other customer interactions to provide insights and coaching recommendations. Using artificial intelligence, Gong identifies patterns and trends to help sales teams close more deals, improve forecasting, and increase efficiency. Gong integrates with existing sales tools and is used by companies of all sizes across various industries.

tl;dv

tl;dv automatically records, transcribes, and analyzes your online meetings, functioning as an "AI Notetaker." It integrates with popular platforms like Zoom, Google Meet, and Microsoft Teams. With tl;dv, your team can effortlessly capture meeting notes, generate summaries, and extract key insights without manual effort. It also offers features like searchable transcripts, automated CRM updates, and team performance monitoring to enhance productivity and streamline workflows. tl;dv offers a free plan and positions itself as a cost-effective alternative to similar tools like Gong or Otter.ai.

Vimeo

Vimeo is an all-in-one video software platform for businesses of all sizes. It provides a suite of tools for creating, editing, managing, and sharing high-quality videos. Vimeo hosts videos on its ad-free player, offers live streaming capabilities, and provides analytics to track video performance. Security and privacy features ensure your content is protected and only accessible to authorized viewers. Vimeo integrates with popular business tools to streamline workflows.

Rilla

Rilla is sales coaching software designed for industries with face-to-face sales interactions, such as home services and medical sales. Rilla records sales conversations, transcribes them, and uses AI to analyze the content. The software then provides feedback to sales representatives on how to improve their performance and helps sales managers conduct more efficient "virtual ride-alongs". This allows for faster, more frequent, and data-driven coaching to improve sales techniques and close rates.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

How are we doing?

Is this information helpful to you? Is there anything we are missing?

Did this help you select your product?

Other issues? Vote & Let us know