Setmore vs Calendly

by Gralio Mar 10, 2025

Setmore and Calendly both simplify online scheduling but cater to different needs. Setmore provides a feature-rich free plan making it attractive for budget-conscious businesses. Calendly is better for teams needing advanced features, integrations and a seamless user experience.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 5808 reviews and 60 websites, saving 1 day, 8 hours, 46 minutes of reading.

Setmore

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Calendly

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About

Setmore is a free online scheduling tool that makes it easy for customers to book appointments with you 24/7. It offers automated appointment reminders, online payments, and integrates with popular tools like Google Calendar and Zoom. Setmore is ideal for businesses of all sizes looking to simplify scheduling, reduce no-shows, and improve customer satisfaction. It’s free to get started, and paid plans offer additional features and functionality.

Calendly is an online scheduling tool that eliminates back-and-forth emails when setting up meetings. You can share your availability with a link, customize meeting types, and set up automated reminders. Calendly integrates with popular calendars, video conferencing apps, and other business tools to streamline scheduling for individuals and teams. It's designed to save time, improve meeting attendance, and make scheduling smoother.

Summary

Main difference

Setmore offers a robust free plan ideal for smaller businesses or those just starting with online scheduling. Calendly's free version is more limited but the paid plans offer more advanced features and integrations, better suiting established businesses needing team scheduling and integrations with a wider range of business tools.

Relative strengths of Setmore (compared to Calendly)

Setmore has a comprehensive free plan with more features than Calendly's free version.
Setmore offers more affordable paid plans, especially for smaller teams.
Setmore's customer support, while sometimes criticized, provides 24/7 human support, which can be crucial for time-sensitive scheduling issues.

Relative weaknesses of Setmore (compared to Calendly)

Calendly offers more extensive integrations with popular business tools.
Calendly's user interface and design are generally considered more polished and intuitive.
Calendly provides more advanced scheduling features, such as team scheduling and round-robin meeting distribution.

Who is using Setmore and Calendly?

No data

Olesia Krilyshyn

Sales Acceleration Specialist at Reply.io

Adam Robinson

CEO @ Retention.com & RB2B

Who should use Setmore VS. Calendly

Setmore is a user-friendly online scheduling tool ideal for businesses of all sizes. It offers 24/7 appointment booking, automated reminders, and integrates with popular tools. Users appreciate the ease of use and helpful reminders for reducing no-shows, but some have reported issues with customer service and limited integrations.

Calendly is a user-friendly scheduling tool ideal for busy professionals and teams. It eliminates back-and-forth emails, integrates with popular calendars and apps, and offers customizable meeting types. Users praise its ease of use and helpful automated reminders. While some users have reported occasional syncing issues and limitations in the free version, Calendly remains a popular choice for streamlining scheduling.

Ideal for small businesses (1-100 employees) and medium businesses (101-1000 employees), offering excellent fit for both.
Excellent fit for businesses in Healthcare, Wellness, Pharma, and Retail seeking streamlined appointment scheduling.

Ideal for small to large teams seeking streamlined scheduling.
Suitable for a wide range of industries, from healthcare to software.

Setmore and Calendly features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Automated reminders

Supported

Setmore provides automated text and email reminders for upcoming appointments.

Supported

Calendly supports automated reminders for appointments, but only on paid plans (Standard or Teams).
Payment integrations

Supported

Setmore integrates with Square, Stripe, PayPal, and LawPay for online payments.

Supported

Calendly accepts payments via PayPal and Stripe integrations for users with Professional plan or higher.
24/7 Online Booking

Supported

Setmore offers 24/7 online booking through its free appointment scheduling software.

Supported

Calendly offers automated 24/7 online booking.
Calendar scheduling

Supported

Setmore provides calendar scheduling with various views, booking, and team management features.

Supported

Calendly offers robust calendar scheduling and meeting management features, including customizable scheduling, calendar integrations, and automated scheduling processes.
Appointment management

Supported

Setmore provides appointment management features like booking, rescheduling and cancellations.

Supported

Calendly supports appointment management, including reschedules and cancellations.
Meeting scheduling

Supported

Setmore supports team calendar management and appointment scheduling, adaptable for internal meetings.

Supported

Calendly enables scheduling meetings that involve multiple team members through features like team creation, shared availability, and event types designed for team collaboration. Thus it satisfies the requirement.

Qualities

Value and Pricing Transparency

+0

Neutral sentiment

-0.36

Rather negative sentiment
Customer Service

+0

Neutral sentiment

+0.14

Neutral sentiment
Ease of Use

+0.75

Strongly positive sentiment

+0.93

Strongly positive sentiment
Reliability and Performance

+0.33

Rather positive sentiment

+0.69

Rather positive sentiment
Ease of Implementation

+1

Strongly positive sentiment

+0.52

Rather positive sentiment
Scalability

No data

No data

Setmore and Calendly Pricing

Setmore offers a Free plan and paid plans, Pro and Team, with annual billing options. They provide 24/7 human support, features like custom booking pages, reminders, and integrations. Setmore also has an Enterprise plan with custom solutions, pricing available upon request.

Plans

See full Pricing page

Calendly offers a free plan and three paid tiers: Standard, Teams, and Enterprise. The Standard and Teams plans are billed per seat per month, while the Enterprise plan has custom pricing starting at $15,000 per year. Calendly also offers a 14-day free trial for its paid plans.

Plans

User sentiment

Rather negative

-0.36

See full Pricing page

Setmore and Calendly review insights

5768 reviews analysed from and

Users love

Easy to use for scheduling appointments.
Automated email reminders are helpful in reducing no-shows.
Seamless integration with social media platforms for booking.
Affordable pricing with a robust free plan.

Easy to set up and use.
Seamless integration with Google Calendar.
Automated email reminders and confirmations are helpful.
Customizable meeting types and scheduling options.

Users dislike

Customer service is a disaster! Repeated issues with broken Zoom links and unhelpful support agents.
Limited integrations with other essential business tools.
Inability to customize appointment times and set specific hours for different services.
Recurring bugs and glitches, especially in the mobile app.

Appointments sometimes don’t show up on the calendar, and confirmation emails are not reliably sent.
Inability to print meeting notes to PDF.
Limited functionality in the free version.
Per user pricing can be expensive, especially when adding team members.

Setmore and Calendly Ratings

G2

4.5/5

(267)
Capterra

4.7/5

(928)
TrustPilot

4.8/5

(40)

G2

4.7/5

(2184)
Capterra

4.7/5

(2409)

Company health

Employee growth

15% decrease in the last year

No data

Web traffic

4% decrease in the last quarter

No data

Financing

No data

How reliable are Setmore's Zoom integrations, given user reports of issues?

Setmore's Zoom integration reliability appears questionable. User reviews specifically mention "repeated issues with broken Zoom links" and unhelpful customer service when attempting to resolve these issues. This suggests potential ongoing problems with the integration and a lack of adequate support to address them.

Which product offers better scalability for growing teams, Setmore or Calendly?

Calendly is generally better for scaling teams, despite a slightly negative score for scalability in the non-functional features. This is because Calendly offers features specifically designed for teams, such as shared availability, team event types, and per-user pricing in its paid plans. While Setmore caters to businesses of all sizes, it doesn't have explicit team-focused features mentioned, and its pricing model isn't as adaptable for growing teams as Calendly's per-user structure.

What are the advantages of Setmore?

Setmore's advantages include a robust free plan, making it accessible to businesses on a budget. Users praise its ease of use and automated reminders, which contribute to reduced no-shows. It also offers seamless social media integration for booking convenience.

What are the disadvantages of Setmore?

Setmore users report dissatisfaction with customer service, particularly regarding unhelpful support agents and difficulty resolving technical issues like broken Zoom links. They also cite limited integrations with other business tools beyond the basic ones offered, and a lack of flexibility in customizing appointment times and service-specific hours. Recurring bugs and glitches, especially within the mobile app, are another common complaint.

Is Setmore cheaper than Calendly?

Setmore offers a robust free plan, while Calendly's free plan is more limited. Setmore's paid plans also start at a lower price point than Calendly's. Therefore, Setmore is generally cheaper than Calendly, especially for individuals or small teams. However, enterprise-level pricing would need to be compared directly as those prices are not listed.

Alternatives to Setmore and Calendly

Appointy

Appointy is an online appointment scheduling software designed to streamline business operations for a variety of industries. It offers features like online booking, automated reminders, payment processing, customer management, and integrations with popular platforms like Google Calendar and social media. Appointy is suitable for small to mid-sized businesses and offers a free plan with limited features, as well as paid plans with more advanced functionality. Its user-friendly interface and comprehensive feature set make it a popular choice for businesses looking to simplify their scheduling process.

CalendarHero

CalendarHero is a smart scheduling tool designed to streamline the process of booking meetings. It eliminates back-and-forth emails by considering your availability and preferences, then lets invitees easily book a time that works for everyone. CalendarHero integrates with popular calendar apps, video conferencing tools, and other business software to automate tasks like sending reminders and providing meeting briefs. It's suitable for individuals and teams in any industry looking to save time and increase productivity.

Acuity Scheduling

Acuity Scheduling is an appointment scheduling software that lets your clients book appointments online, 24/7. Clients can schedule, reschedule, and cancel on their own, while automated reminders reduce no-shows. You control your availability, services, and pricing, and can accept payments, all in one place. Acuity integrates with tools like Squarespace, Stripe, and PayPal, making it a good fit for businesses who need seamless online booking and payment processing.

YouCanBookMe

YouCanBookMe is an online appointment scheduling software designed to simplify the booking process for both you and your clients. It offers a customizable booking page to reflect your brand and availability. YouCanBookMe automates reminders, follow-ups, and integrates with popular calendars and apps, saving you time and reducing administrative tasks. It's suitable for businesses of all sizes looking to streamline their appointment scheduling. A free plan is available with the option to upgrade for additional features.

SimplyBook.me

SimplyBook.me is an online appointment scheduling system designed for service businesses of all sizes. It provides a customizable booking website, automated reminders, payment processing, and integrations with popular platforms like Google Calendar and Facebook. The system allows you to manage staff, services, and bookings efficiently, while also offering features like customer management, marketing tools, and business analytics. SimplyBook.me aims to simplify appointment management, reduce no-shows, and help businesses grow.

Cal.com

Cal.com is an online appointment scheduling software that helps you avoid back-and-forth emails when scheduling meetings. It integrates with your existing calendars to prevent double-booking and allows you to customize your availability for meetings. You can share a personalized Cal.com link with others so they can easily book time with you based on your real-time availability. It is free for individuals and offers features for teams and businesses.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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