Avoma vs Laxis

by Gralio Feb 12, 2025

Avoma and Laxis are both AI-powered meeting assistants, but they cater to different needs. Avoma excels in conversation analysis and sales performance enhancement, while Laxis focuses on efficient meeting management and CRM integration within the Google ecosystem. Avoma's advanced features come at a higher price point, making Laxis a potentially better value for budget-conscious teams.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 1316 reviews and 60 websites, saving 7 hours, 48 minutes of reading.

About

Avoma is an AI-powered meeting assistant designed for customer-facing teams. It automatically records, transcribes, and analyzes your meetings to provide summaries, identify key topics, and track customer sentiment. These insights can help your team improve sales performance, coach team members, and shorten the sales cycle. Avoma integrates with popular calendars, video conferencing platforms, and CRM systems.
Laxis is an AI-powered tool designed to improve sales team performance. It assists with various stages of the sales process, from lead generation and outreach to meeting management and CRM updates. Laxis offers features like AI-driven meeting transcription, automated follow-up emails, and real-time insights to help sales teams close deals more efficiently. It integrates with popular platforms like Zoom and Google Meet and is trusted by over 3,000 organizations.

Summary

Main difference
Avoma is a better choice for teams prioritizing in-depth conversation analysis and sales performance improvement, especially those already invested in a CRM. Laxis is better suited for teams focused on streamlining meeting workflows and automating CRM updates within the Google Workspace ecosystem, particularly if cost-effectiveness is a major concern.

Relative strengths of Avoma (compared to Laxis)

  • Superior conversation intelligence features for analyzing meeting content and tracking customer sentiment.

  • Stronger integrations with popular CRM systems, enabling seamless data flow and automated updates.

  • More extensive sales-focused features, such as lead routing and scheduling, designed to shorten the sales cycle.

Relative weaknesses of Avoma (compared to Laxis)

  • Less cost-effective than Laxis, especially for smaller teams or those with limited budgets.

  • Limited collaboration features compared to Laxis, which offers features designed for team collaboration.

  • Heavier focus on sales-specific features, which may not be as beneficial for teams outside of sales or customer success.

Who should use Avoma VS. Laxis

Avoma is an AI-powered meeting assistant perfect for customer-facing teams. It records, transcribes, and analyzes meetings to deliver summaries, track sentiment, and identify key topics. Users praise Avoma's AI summaries and action items, as well as its helpful "Talk Time" insights. However, some users have noted occasional issues with the AI notetaker and difficulty with new features. Avoma integrates with popular tools and offers a free trial and flexible pricing.

Laxis is an AI-powered sales tool ideal for small to medium businesses. It streamlines the sales process from lead generation to CRM updates with features like AI meeting transcription and automated emails. Users praise its seamless integrations and accurate transcriptions, while some find the pricing high and speaker identification inconsistent. Laxis integrates with popular platforms like Zoom and Google Meet.

  • Best for small to large businesses seeking improved meeting productivity and customer engagement.

  • Ideal for software, marketing, media, education, and other customer-facing industries.

  • Ideal for small to medium-sized businesses (SMBs) looking to boost sales team performance.

  • Best fit for software, marketing, professional services, and other client-facing industries.

Avoma and Laxis features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need
  • AI-powered transcription
    Supported

    Avoma offers AI-powered transcription in over 40 languages.

    Supported

    Laxis offers AI-powered transcription, allowing meeting participants to focus on the conversation.

  • CRM integration
    Supported

    Avoma integrates with various CRM systems, automatically updating records with meeting insights.

    Supported

    Laxis integrates with CRM systems like Salesforce, HubSpot, and Zoho to automatically update records.

  • AI meeting assistant
    Supported

    Avoma automatically captures and summarizes action items, decisions, and key discussion points.

    Supported

    Laxis offers AI-powered meeting summaries with action items and key discussion points.

  • Lead routing and scheduling
    Supported

    Avoma supports lead routing and scheduling with advanced features and CRM integrations.

    Not supported

    Laxis automates lead generation, qualification, and meeting scheduling with its AI SDR, but doesn't explicitly route leads to sales representatives.

  • Note history
    Supported

    Past meeting notes are accessible and searchable, organized in a central repository.

    Supported

    Laxis saves meeting notes in the cloud, accessible via the web app.

  • Commenting
    Supported

    Avoma allows adding comments to meeting transcripts for enhanced collaboration.

    Not supported

    Laxis does not directly support adding comments to transcripts, but offers editing and highlighting as alternatives.

Qualities

  • Value and Pricing Transparency
    +0.3
    Rather positive sentiment
    -0.33
    Rather negative sentiment
  • Customer Service
    +0.92
    Strongly positive sentiment
    No data
  • Ease of Use
    +0.86
    Strongly positive sentiment
    +0.6
    Rather positive sentiment
  • Reliability and Performance
    +0.15
    Neutral sentiment
    +0.5
    Rather positive sentiment
  • Ease of Implementation
    +0.64
    Rather positive sentiment
    No data
  • Scalability
    No data
    No data
Avoma and Laxis Pricing
Avoma offers a 14-day free trial and has a mix-and-match pricing model, enabling users to purchase different plans for different users. They provide a discount of up to 20% for annual billing. Avoma also has a Free plan with limited functionalities. Collaborators and listeners can access Avoma for free.
Plans

User sentiment

Rather positive
+0.3

See full Pricing page

Laxis offers a tiered subscription pricing model with a free plan and three paid plans: Premium, Business, and Enterprise. The pricing varies based on the features and usage limits, such as transcription minutes and AI writer capabilities. The Enterprise plan is custom-priced and requires contacting the company.
Plans

User sentiment

Rather negative
-0.33

See full Pricing page

Avoma and Laxis review insights

1315 reviews analysed from and

Users love

  • The AI summary and action items are way better than Gong.
  • Avoma is a viable competitor to Gong, with strong functionality and ease of use.
  • The service and support has been fantastic.
  • The "Talk Time" insights are helpful.
  • Seamless integration with Google Meet and Zoom, making transcription effortless.
  • Highly accurate AI-powered transcription and translation capabilities.
  • Provides useful meeting summaries, key point extraction, and action item generation.
  • Time-saving features like automated follow-up emails and AI-assisted note-taking.
  • Responsive and helpful customer support.

Users dislike

  • The AI notetaker didn't show up in a lot of our calls.
  • The new features can be difficult to use.
  • Avoma is not quite as good as Gong for sales pipeline management.
  • The system struggles with some medical terminology.
  • It can be expensive, especially if you require audio recording or advanced features.
  • Speaker identification is inconsistent across platforms like Zoom and Google Meet.
  • Limited mobile app functionality.
  • Team collaboration features are limited, though promised in future updates.
  • Some users report occasional glitches or inaccuracies in transcriptions.

Avoma and Laxis Ratings

  • G2
    4.6/5
    (1279)
  • TrustPilot
    3.2/5
    (1)
  • Glassdoor
    4.8/5
    (23)
  • G2
    4.9/5
    (28)
  • Capterra
    4.5/5
    (19)

Company health

Employee growth

3% increase in the last year
20% decrease in the last year

Web traffic

6% decrease in the last quarter
63% decrease in the last quarter

Financing

September 2021 - $15M
June 2023 - $2M

How accurate are Avoma's AI-powered summaries compared to Laxis?

Avoma users specifically praise the quality of its AI summaries and action items, even comparing them favorably to Gong, a well-regarded competitor. While Laxis users also appreciate the summaries and key point extraction, there's no direct comparison to other tools or specific commentary on their superior accuracy. Therefore, based on available user feedback, Avoma's AI summaries appear to be potentially more accurate or insightful, though more detailed, head-to-head comparisons would be needed for a definitive conclusion.

Which product better integrates with existing CRM for sales pipeline management?

Avoma is slightly better for sales pipeline management due to user reviews praising its integration with CRM systems, while Laxis has some user reviews mentioning limited team collaboration features, which could negatively impact pipeline management. Both products offer CRM integration, but Avoma seems to have a more polished implementation based on available information.

What are the advantages of Avoma?

Avoma offers stronger conversation intelligence features, analyzing meetings to provide insights such as customer sentiment and automated call scoring, which can be valuable for sales coaching and performance improvement. Avoma also receives more positive user feedback regarding its AI capabilities, particularly for summarizing action items. Additionally, Avoma has a more transparent and flexible pricing structure, including a free plan and mix-and-match options, compared to Laxis' less transparent and potentially expensive model. Avoma also demonstrates better growth indicators with significant website traffic and employee growth on LinkedIn, suggesting a healthier and more rapidly developing product.

What are the disadvantages of Avoma?

Avoma has some reported issues with its AI notetaker not appearing in calls and difficulty using some of the newer features. Some users find its sales pipeline management capabilities inferior to competitors like Gong. Additionally, the system may struggle with specialized terminology, as evidenced by users in the medical field.

Is Avoma cheaper than Laxis?

Avoma's pricing starts at $19/user/month, while Laxis offers a free plan and paid plans starting at $13.33/user/month. Therefore, Laxis offers a cheaper entry point than Avoma. However, a direct comparison is difficult as the feature sets of the different price points are not fully aligned in the provided information.

Alternatives to Avoma and Laxis

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Read more
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Grain is an AI-powered tool that records, transcribes, and analyzes your online meetings. It helps you easily capture and share important information from sales calls and customer conversations. Grain integrates with video conferencing, CRM, and collaboration tools to automate tasks like note-taking, creating video highlights, and enriching CRM records. Its features benefit various teams, including sales, customer success, and product development, by improving team collaboration and customer understanding.
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Meetgeek.ai is an AI-powered meeting assistant designed for mid-sized companies. It automatically records, transcribes, summarizes, and analyzes your online meetings, helping your team stay focused and retain key information. Integrate Meetgeek.ai with your existing tools to streamline workflows and improve team collaboration. By providing insights into meeting content and trends, Meetgeek.ai aims to enhance communication and productivity across various departments, from sales and HR to customer success and leadership.
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Meetingflow
Meetingflow is an AI-powered meeting assistant designed for sales teams in mid-sized companies. It offers tools to improve meeting preparation, engagement, and follow-up. Features include AI note taking, automated meeting summaries, CRM integration for contact and opportunity updates, and collaborative meeting plans with templates. Meetingflow integrates with popular platforms like Zoom, Salesforce, and HubSpot, and boasts a simple setup process with no downloads or coding required.
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ActiveCampaign
ActiveCampaign is a marketing automation platform designed for businesses of all sizes. It helps you create personalized customer journeys across various channels like email, SMS, and ads. You can automate repetitive tasks, track customer behavior, and improve your marketing campaigns with its CRM and sales automation features. ActiveCampaign integrates with over 900 popular business tools and offers a wide range of pre-built templates and automation recipes to streamline your marketing efforts.
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Page co-authored by
MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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