AvePoint Multi-SaaS Cloud Backup vs Own

by Gralio Feb 06, 2025

AvePoint and Own provide robust cloud backup and recovery solutions, but cater to different needs. AvePoint offers broader multi-SaaS support, while Own (acquired by Salesforce) focuses on specific platforms with deeper integration. Consider your platform usage and specific data protection requirements when choosing between these two solutions.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 338 reviews and 59 websites, saving 2 hours, 22 minutes of reading.

About

AvePoint Multi-SaaS Cloud Backup is a cloud-based backup and recovery solution for businesses of all sizes. It safeguards data from various platforms like Microsoft 365, Google Workspace, and Salesforce. The software provides automatic backups, secure storage, and easy recovery of your data, including emails, files, and conversations. AvePoint simplifies data restoration with granular options, letting you retrieve specific items when needed. It offers peace of mind by protecting your business from data loss due to accidental deletion, cyberattacks, or other unforeseen events.
Own (recently acquired by Salesforce) was a data platform designed to help businesses protect and leverage their data from platforms like Salesforce, ServiceNow, and Microsoft Dynamics 365. It offered automated backups and recovery, enhanced data security, streamlined archiving, and tools for data seeding and analytics. Own specialized in ensuring data availability, compliance, and security while unlocking new ways to utilize your data for business growth.

Summary

Main difference
AvePoint Multi-SaaS Cloud Backup offers broader cross-platform support, encompassing Microsoft 365, Google Workspace, and Salesforce, while Own specializes in Salesforce, ServiceNow, and Microsoft Dynamics 365. Choose AvePoint for comprehensive SaaS data protection or Own for focused expertise within specific platforms.

Relative strengths of AvePoint Multi-SaaS Cloud Backup (compared to Own)

  • Wider SaaS platform compatibility (Microsoft 365, Google Workspace, Salesforce).

  • More established market presence and broader customer base.

  • Offers flexible cloud and local storage options (Azure, Amazon S3, Dropbox, SFTP, FTP).

Relative weaknesses of AvePoint Multi-SaaS Cloud Backup (compared to Own)

  • Less specialized expertise in Salesforce, ServiceNow, or Dynamics 365 compared to Own.

  • Potentially less favorable pricing transparency based on available data.

  • Lower customer service ratings compared to Own.

Who should use AvePoint Multi-SaaS Cloud Backup VS. Own

AvePoint Multi-SaaS Cloud Backup protects data across Microsoft 365, Google Workspace, and Salesforce. Automated backups, secure storage, and easy recovery ensure business continuity. Centralized management simplifies oversight, while granular restore options offer flexibility. Easy implementation and scalability make it suitable for growing businesses.

Own, now part of Salesforce, protects and leverages business data from platforms like Salesforce, ServiceNow, and Microsoft Dynamics 365. It offers automated backups, recovery, enhanced security, and tools for data seeding and analytics. Own prioritizes data availability, compliance, and security, enabling business growth. With positive reviews on its pricing and ease of use, Own is ideal for companies relying on SaaS applications for mission-critical operations.

  • Ideal for small to medium-sized businesses.

  • Suitable for various industries seeking data protection.

  • Ideal for small to medium-sized businesses, but also suitable for larger enterprises.

  • Strong fit for Healthcare, Finance, Manufacturing, Media, Software, Non-profit, and Government.

AvePoint Multi-SaaS Cloud Backup and Own features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need
  • Cloud storage
    Supported

    Cloud backups can be stored in Azure or a private cloud.

    Partially supported

    OwnBackup supports backing up Salesforce, a cloud platform.

  • Reporting tools
    Supported

    Cloud Backup offers reporting tools like Job Analytics and License Consumption Reports.

    Partially supported

    Own might offer some analytics but dedicated reporting tools are not mentioned.

  • Network locations
    Not supported

    Network location backups are not directly supported.

    Unknown

    Network backup storage is not mentioned in the provided sources.

  • Immutable backups
    Supported

    Immutable backups are supported for various SaaS platforms.

    Unknown

    Own's support for immutable backups is not documented.

  • External devices
    Not supported

    Backups are stored in the cloud or customer's cloud storage.

    Unknown

    Own Backup's support for external devices is not documented.

  • Centralized dashboard
    Supported

    AvePoint offers a centralized dashboard to monitor and manage backups and restores.

    Unknown

    Own may or may not support a centralized dashboard.

Qualities

  • Value and Pricing Transparency
    -0.29
    Neutral sentiment
    +0.67
    Rather positive sentiment
  • Customer Service
    +0.17
    Neutral sentiment
    +0.85
    Strongly positive sentiment
  • Ease of Use
    +0.88
    Strongly positive sentiment
    +0.89
    Strongly positive sentiment
  • Reliability and Performance
    +0.6
    Rather positive sentiment
    +1
    Strongly positive sentiment
  • Ease of Implementation
    +0.69
    Rather positive sentiment
    +1
    Strongly positive sentiment
  • Scalability
    +1
    Strongly positive sentiment
    No data
AvePoint Multi-SaaS Cloud Backup and Own Pricing
The pricing page does not contain specific pricing information. It only has a contact form.

User sentiment

Neutral
-0.25

See full Pricing page

Own by Salesforce offers four pricing tiers for its backup and recovery solutions: Essential, Unlimited, Governance Plus, and Fedramp Authorized. Each plan is tailored to organizations of different sizes and compliance needs. Own also provides optional add-ons, allowing businesses to customize their data protection strategy.
Plans

User sentiment

Rather positive
+0.67

See full Pricing page

AvePoint Multi-SaaS Cloud Backup and Own review insights

338 reviews analysed from

Users love

  • Ease of use and implementation.
  • Comprehensive Microsoft 365 backup.
  • Automated backups.
  • Unlimited cloud storage.
  • Excellent data recovery capabilities.
  • Automated daily backups of data and metadata.
  • Easy setup and integration with Salesforce.
  • Reliable data recovery and restore functionality.
  • Useful data comparison tools to track changes.
  • Provides peace of mind and a strong disaster recovery solution.

Users dislike

  • Slow data retrieval speed.
  • High cost, especially for small organizations.
  • Limited third-party integrations.
  • UI needs improvement.
  • Customer support needs improvement.
  • Sandbox seeding has limitations with complex data models and relationships.
  • Restoring data with complex relationships can be challenging.
  • Metadata restore options are limited; full metadata restore is not available.
  • Sandbox seeding filters could be more advanced and automatically applied to related objects.
  • Some users find the user interface for sandbox seeding and data comparison clunky.

AvePoint Multi-SaaS Cloud Backup and Own Ratings

  • G2
    4.6/5
    (57)
  • Glassdoor
    3.3/5
    (600)
  • G2
    4.6/5
    (281)

Company health

Employee growth

19% increase in the last year
344% increase in the last year

Web traffic

27% increase in the last quarter
40% decrease in the last quarter

Financing

August 2023 - $542M
No data

How does each product's SaaS platform support differ?

AvePoint supports a wider range of SaaS platforms, including Microsoft 365, Google Workspace, and Salesforce, while Own (now owned by Salesforce) focuses on Salesforce, ServiceNow, and Microsoft Dynamics 365. AvePoint offers a centralized dashboard for backup management and features data encryption at rest and in transit. Own also has a centralized platform but details on its security measures are less specific in the provided information.

Which product best suits a rapidly scaling Salesforce-centric business?

Own (now owned by Salesforce) is the better choice for a rapidly scaling Salesforce-centric business. Its deep Salesforce integration, combined with automated backup and recovery, data security features, and tools for data seeding and analytics, makes it ideal for organizations heavily reliant on the Salesforce ecosystem. While AvePoint offers broader multi-SaaS support, Own's specialized focus on Salesforce and its acquisition by Salesforce suggest tighter integration and a roadmap aligned with Salesforce's evolving capabilities, crucial for a scaling business. Additionally, Own's positive customer reviews on G2 and high ratings for customer service, ease of use, and implementation further solidify its suitability for a rapidly growing organization.

What are the advantages of AvePoint Multi-SaaS Cloud Backup?

AvePoint Multi-SaaS Cloud Backup offers broad cross-platform support for Microsoft 365, Google Workspace, and Salesforce, making it a versatile solution for businesses relying on multiple SaaS applications. It provides core backup and recovery functionalities like automated backups, encryption, and granular restore options. AvePoint also boasts a centralized dashboard for simplified management and offers flexible cloud storage options, including Azure, Amazon S3, and Dropbox.

What are the disadvantages of AvePoint Multi-SaaS Cloud Backup?

AvePoint's disadvantages include lower customer satisfaction as reflected in its Glassdoor rating (3.3/5) compared to its G2 rating (4.6/5), and a lack of pricing transparency. It also appears to be less suited for enterprise-level businesses. While it supports a broad range of SaaS platforms, it lacks the specialized focus and potentially deeper integrations for specific platforms like Salesforce or ServiceNow that a product like Own (now Salesforce Backup and Restore) offers.

Alternatives to AvePoint Multi-SaaS Cloud Backup and Own

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Page co-authored by
MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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