Perplexity is an AI-powered search engine that aims to provide direct answers to your questions, going beyond simply providing links. It presents its findings alongside source citations, allowing for quick fact-checking and exploration of related topics. While geared towards general information retrieval, its capacity for research and concise answers may prove useful for professionals seeking efficient information gathering.
We find that Perplexity is ideal for professionals and researchers seeking efficient and accurate information from the web. Many users appreciate the platform's ability to provide sources and citations for fact-checking, as well as its fast and comprehensive responses. It can be useful for tasks like research, email drafting, and content generation.
Great for companies of any size, from small startups to large enterprises, seeking efficient information gathering.
Versatile tool applicable across all industries, providing value for professionals seeking efficient information gathering.
Perplexity features
Supported
Search: Perplexity AI offers a search function that allows users to ask questions and receive answers with source citations.
Supported
Research: Perplexity AI provides a research function that helps users conduct in-depth research on various topics.
Supported
Pro Subscription: Perplexity AI offers a Pro subscription plan with enhanced features and benefits.
Supported
Enterprise Subscription: Perplexity AI provides an Enterprise subscription plan tailored for businesses with specific needs.
Supported
API Access: Perplexity AI offers an API that allows developers to integrate its search and research capabilities into their own applications.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Rather negative
-0.5
Customer Service
Strongly negative
-0.71
Ease of Use
Strongly positive
+0.84
Reliability and Performance
Rather positive
+0.35
Perplexity reviews
We've summarised 61
Perplexity reviews (Perplexity TrustPilot reviews and Perplexity G2 reviews) and
summarised the main points below.
Pros of Perplexity
Provides sources and citations for fact-checking
Fast and comprehensive responses
Versatile across tasks like research, email drafting, and content generation
User-friendly interface, easy to use on both PC and Mobile
Offers a variety of LLM models to choose from
Cons of Perplexity
Inaccurate or misleading information, especially on complex topics
Limited context tracking in conversations
Bait-and-switch tactics with advertised features (e.g., Opus messages)
Unclear or deceptive pricing and billing practices
Politically biased responses
Perplexity pricing
The commentary is based on 16 reviews from Perplexity G2 reviews and Perplexity TrustPilot reviews.
We find that Perplexity's free version is generally seen as valuable. However, the paid version's pricing is a common concern, with some users finding it expensive or lacking flexible options like team packages or annual memberships. Some users mention "bait and switch" tactics regarding advertised features and limitations.
Unlimited free searches, 3 Pro searches per day, Fast free AI model, Upload 3 files per day.
Professional
$20 per month
Unlimited free searches, 300+ Pro searches per day, access to smarter AI models, unlimited file uploads, custom knowledge hubs, and collaborative spaces.
Perplexity is an AI-powered search engine designed for efficient information retrieval. It provides direct answers to questions with source citations, making it easy to verify information. We find it particularly useful for research, offering concise answers and exploration of related topics.
What is Perplexity and what does Perplexity do?
Perplexity is an AI-powered search engine designed for efficient information retrieval. It provides direct answers to questions with source citations, making it easy to verify information. We find it particularly useful for research, offering concise answers and exploration of related topics.
How does Perplexity integrate with other tools?
Perplexity offers API access, allowing developers to integrate its search and research capabilities into their applications. It doesn't list specific integrations with other tools, suggesting it focuses on API-based connections.
How does Perplexity integrate with other tools?
Perplexity offers API access, allowing developers to integrate its search and research capabilities into their applications. It doesn't list specific integrations with other tools, suggesting it focuses on API-based connections.
What the main competitors of Perplexity?
We find Perplexity's main competitors to be ChatGPT, You.com, and Claude. These alternatives offer similar AI-powered search and information retrieval capabilities. For businesses seeking internal data search, Vectara is a strong competitor.
What the main competitors of Perplexity?
We find Perplexity's main competitors to be ChatGPT, You.com, and Claude. These alternatives offer similar AI-powered search and information retrieval capabilities. For businesses seeking internal data search, Vectara is a strong competitor.
Is Perplexity legit?
We find Perplexity to be a legitimate AI search engine. However, user reviews on G2 and Glassdoor highlight concerns about accuracy and pricing transparency. We advise users to approach the information provided with healthy skepticism and carefully consider the paid features.
Is Perplexity legit?
We find Perplexity to be a legitimate AI search engine. However, user reviews on G2 and Glassdoor highlight concerns about accuracy and pricing transparency. We advise users to approach the information provided with healthy skepticism and carefully consider the paid features.
How much does Perplexity cost?
Perplexity has a free plan for casual users. For professionals needing more features, the Pro plan is $20 per month. We find this pricing model offers good value based on the features offered.
How much does Perplexity cost?
Perplexity has a free plan for casual users. For professionals needing more features, the Pro plan is $20 per month. We find this pricing model offers good value based on the features offered.
Is Perplexity customer service good?
We've found that Perplexity's customer service receives highly negative reviews. Users report difficulty contacting support, unresolved billing issues, and misleading marketing tactics. Some appreciate the tool's functionality, but these customer service concerns raise red flags.
Is Perplexity customer service good?
We've found that Perplexity's customer service receives highly negative reviews. Users report difficulty contacting support, unresolved billing issues, and misleading marketing tactics. Some appreciate the tool's functionality, but these customer service concerns raise red flags.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.
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