Logo of Perplexity

Perplexity

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
699% increase in the last year
Web traffic
4% decrease in the last quarter
Financing
June 2024 - $665M

Ratings

G2
4.6/5
(41)
Glassdoor
3.8/5
(8)

Perplexity description

Perplexity is an AI-powered search engine that aims to provide direct answers to your questions, going beyond simply providing links. It presents its findings alongside source citations, allowing for quick fact-checking and exploration of related topics. While geared towards general information retrieval, its capacity for research and concise answers may prove useful for professionals seeking efficient information gathering.


What companies are using Perplexity?

IVp is using Perplexity
IVp
Zapier is used by IVp.

Who is using Perplexity?


Who is Perplexity best for

We find that Perplexity is ideal for professionals and researchers seeking efficient and accurate information from the web. Many users appreciate the platform's ability to provide sources and citations for fact-checking, as well as its fast and comprehensive responses. It can be useful for tasks like research, email drafting, and content generation.

  • Great for companies of any size, from small startups to large enterprises, seeking efficient information gathering.

  • Versatile tool applicable across all industries, providing value for professionals seeking efficient information gathering.


Perplexity features

Supported

Search: Perplexity AI offers a search function that allows users to ask questions and receive answers with source citations.

Supported

Research: Perplexity AI provides a research function that helps users conduct in-depth research on various topics.

Supported

Pro Subscription: Perplexity AI offers a Pro subscription plan with enhanced features and benefits.

Supported

Enterprise Subscription: Perplexity AI provides an Enterprise subscription plan tailored for businesses with specific needs.

Supported

API Access: Perplexity AI offers an API that allows developers to integrate its search and research capabilities into their own applications.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.5

Customer Service

Strongly negative
-0.71

Ease of Use

Strongly positive
+0.84

Reliability and Performance

Rather positive
+0.35

Perplexity reviews

We've summarised 61 Perplexity reviews (Perplexity TrustPilot reviews and Perplexity G2 reviews) and summarised the main points below.

Pros of Perplexity
  • Provides sources and citations for fact-checking
  • Fast and comprehensive responses
  • Versatile across tasks like research, email drafting, and content generation
  • User-friendly interface, easy to use on both PC and Mobile
  • Offers a variety of LLM models to choose from
Cons of Perplexity
  • Inaccurate or misleading information, especially on complex topics
  • Limited context tracking in conversations
  • Bait-and-switch tactics with advertised features (e.g., Opus messages)
  • Unclear or deceptive pricing and billing practices
  • Politically biased responses

Perplexity pricing

The commentary is based on 16 reviews from Perplexity G2 reviews and Perplexity TrustPilot reviews.

We find that Perplexity's free version is generally seen as valuable. However, the paid version's pricing is a common concern, with some users finding it expensive or lacking flexible options like team packages or annual memberships. Some users mention "bait and switch" tactics regarding advertised features and limitations.

Users sentiment

Rather negative
-0.5

See the Perplexity pricing page.

  • Perplexity has a free plan.

Standard
Free

Unlimited free searches, 3 Pro searches per day, Fast free AI model, Upload 3 files per day.

Professional
$20 per month

Unlimited free searches, 300+ Pro searches per day, access to smarter AI models, unlimited file uploads, custom knowledge hubs, and collaborative spaces.


Perplexity alternatives

  • Logo of ChatGPT
    perplexity vs ChatGPT
    AI assistant answers questions, writes text, sparks creative ideas.
    Read more
  • Logo of You.com
    You.com
    AI-powered search, personalized results, app integrations.
    Read more
  • Logo of Vectara
    Vectara
    Accurate, secure AI search for your company's data.
    Read more
  • Logo of Deepseek
    Deepseek
    Powerful, free AI assistant for coding, writing, and more.
    Read more
  • Logo of Claude
    Claude
    AI assistant reasons, codes, writes, analyzes images and data.
    Read more
  • Logo of Google Analytics
    Google Analytics
    Website traffic insights to improve content and marketing.
    Read more

Perplexity FAQ

  • What is Perplexity and what does Perplexity do?

    Perplexity is an AI-powered search engine designed for efficient information retrieval. It provides direct answers to questions with source citations, making it easy to verify information. We find it particularly useful for research, offering concise answers and exploration of related topics.

  • How does Perplexity integrate with other tools?

    Perplexity offers API access, allowing developers to integrate its search and research capabilities into their applications. It doesn't list specific integrations with other tools, suggesting it focuses on API-based connections.

  • What the main competitors of Perplexity?

    We find Perplexity's main competitors to be ChatGPT, You.com, and Claude. These alternatives offer similar AI-powered search and information retrieval capabilities. For businesses seeking internal data search, Vectara is a strong competitor.

  • Is Perplexity legit?

    We find Perplexity to be a legitimate AI search engine. However, user reviews on G2 and Glassdoor highlight concerns about accuracy and pricing transparency. We advise users to approach the information provided with healthy skepticism and carefully consider the paid features.

  • How much does Perplexity cost?

    Perplexity has a free plan for casual users. For professionals needing more features, the Pro plan is $20 per month. We find this pricing model offers good value based on the features offered.

  • Is Perplexity customer service good?

    We've found that Perplexity's customer service receives highly negative reviews. Users report difficulty contacting support, unresolved billing issues, and misleading marketing tactics. Some appreciate the tool's functionality, but these customer service concerns raise red flags.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.