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Snoball description
Snoball is a word-of-mouth marketing platform designed to help businesses get more referrals from their happy customers. It automates the referral process, builds trust throughout the marketing funnel with customer reviews and testimonials, and turns positive feedback into marketing assets. Snoball integrates with your existing CRM system to seamlessly incorporate with your current sales and marketing processes. It's designed to be easy to use, with features like automated campaigns, a referral leaderboard, and a dedicated success coach.
Who is Snoball best for
Snoball is a user-friendly platform ideal for small and medium-sized businesses looking to boost word-of-mouth marketing and referrals. Users praise its ease of use, excellent customer support, and effective review generation tools. Some users mention limitations in CRM integrations and occasional lead quality inconsistencies.
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Best for small to mid-sized businesses.
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Suitable for various sectors focused on online reputation and referral marketing.
Snoball features
| Supported Snoball offers automated review collection, including email requests. |
| Supported Snoball automates review requests via various channels, including email and SMS. |
| Supported Snoball integrates with all major CRM systems, including Salesforce and HubSpot. |
| Supported Snoball collects video and platform reviews, which can be displayed. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Snoball reviews
We've summarised 58 Snoball reviews (Snoball G2 reviews) and summarised the main points below.
- Easy-to-use platform with a user-friendly interface.
- Excellent customer support that is responsive, helpful, and dedicated to client success.
- Effective review generation tools, including video reviews.
- Automated referral process saves time and streamlines workflows.
- Provides valuable data and insights on reviews and online reputation.
- Limited CRM integrations. Integration with Pipedrive is not available.
- Lead quality can be inconsistent. Some leads are not high quality.
- Some difficulty matching reviews to customers in CRM due to incomplete customer information provided in reviews.
- Not all features are fully realized yet, such as product-specific reviews.
- Occasional issues uploading customer lists for campaigns.
Snoball pricing
The commentary is based on 8 reviews from Snoball G2 reviews.
Snoball offers three pricing tiers: Free, Pro, and Pro + Referrals. The Free plan provides basic reputation management tools, while the Pro plan offers advanced review generation and marketing asset features. The Pro + Referrals plan includes all Pro features and adds referral marketing automation.
Users sentiment
See the Snoball pricing page.
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Snoball has a free plan.
Business listing and basic reputation tools for managing your online reputation.
Advanced review generation, moderation, & marketing asset functionality.
Word of mouth marketing automation and referral campaign management.
Snoball alternatives
BirdeyeBetter fit for multi-location businesses and enterprises. More industry coverage. Has stronger momentum in terms of website traffic and employee growth. Integrates with Google and Facebook.Read more
impact.com/advocate (formerly SaaSquatch)Better for small businesses and medium businesses. More suitable for software and IT companies. Setup and integration are more difficult, requiring technical expertise. Pricing is less transparent.Read more
CelloBetter fit for software companies. Has a success-based pricing model. Is growing slower and has fewer integrations.Read more
BazaarvoiceBetter for retail and ecommerce. Has greater momentum based on website traffic and employee growth. Provides review syndication across retailer websites. More established, working with thousands of brands.Read more
ReferralCandyBetter customer support but less user-friendly. More focused on ecommerce integrations like Shopify. ReferralCandy is growing slower than Snoball.Read more
SynupBetter for multi-location businesses and has broader industry applicability. It has more momentum currently. A Snoball alternative or competitor focusing on listings management.Read more
Snoball FAQ
Snoball is a word-of-mouth marketing platform automating referral processes. It helps businesses leverage customer reviews and testimonials, turning positive feedback into marketing assets. Snoball integrates with existing CRM systems for seamless workflow incorporation, offering automated campaigns and a dedicated success coach.
What is Snoball and what does Snoball do?
Snoball is a word-of-mouth marketing platform automating referral processes. It helps businesses leverage customer reviews and testimonials, turning positive feedback into marketing assets. Snoball integrates with existing CRM systems for seamless workflow incorporation, offering automated campaigns and a dedicated success coach.
Snoball integrates with existing CRM systems, allowing seamless incorporation with current sales and marketing processes. It connects with major CRM platforms like Salesforce and HubSpot to enhance workflows and centralize customer data.
How does Snoball integrate with other tools?
Snoball integrates with existing CRM systems, allowing seamless incorporation with current sales and marketing processes. It connects with major CRM platforms like Salesforce and HubSpot to enhance workflows and centralize customer data.
Top alternatives to Snoball include Birdeye, ReferralCandy, and Bazaarvoice. Birdeye is an all-in-one experience marketing platform. ReferralCandy focuses on e-commerce referral programs. Bazaarvoice specializes in managing and leveraging customer reviews. Other competitors include Cello, Synup and SaaSquatch.
What the main competitors of Snoball?
Top alternatives to Snoball include Birdeye, ReferralCandy, and Bazaarvoice. Birdeye is an all-in-one experience marketing platform. ReferralCandy focuses on e-commerce referral programs. Bazaarvoice specializes in managing and leveraging customer reviews. Other competitors include Cello, Synup and SaaSquatch.
Snoball appears to be a legitimate platform. User reviews praise its ease of use, effective review generation, and excellent customer support. However, some users mention limitations in CRM integrations and lead quality. Consider these factors when evaluating if Snoball is safe and right for your needs.
Is Snoball legit?
Snoball appears to be a legitimate platform. User reviews praise its ease of use, effective review generation, and excellent customer support. However, some users mention limitations in CRM integrations and lead quality. Consider these factors when evaluating if Snoball is safe and right for your needs.
Snoball's pricing includes a Free plan, a Pro plan at $494, and a Pro + Referrals plan with custom pricing. Is Snoball worth it? The free plan offers basic tools, while Pro offers advanced features for businesses seeking enhanced online reputation management.
How much does Snoball cost?
Snoball's pricing includes a Free plan, a Pro plan at $494, and a Pro + Referrals plan with custom pricing. Is Snoball worth it? The free plan offers basic tools, while Pro offers advanced features for businesses seeking enhanced online reputation management.
Snoball's customer service receives overwhelmingly positive feedback. Users consistently praise the responsiveness, helpfulness, and dedication of the support team. Representatives are proactive and committed to client success, providing valuable guidance and support.
Is Snoball customer service good?
Snoball's customer service receives overwhelmingly positive feedback. Users consistently praise the responsiveness, helpfulness, and dedication of the support team. Representatives are proactive and committed to client success, providing valuable guidance and support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.