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Refundid description
Refundid is a financial service that lets customers in the US get instant refunds when returning online purchases to participating retailers. Customers receive their refund upfront, and then have seven days to return the product to the retailer via a tracked delivery service. Refundid facilitates returns for customers and manages the refund process with the retailer.
Who is Refundid best for
Refundid offers instant refunds for online returns, boosting customer satisfaction and encouraging repurchases. Users praise the easy process and excellent customer service but dislike occasional communication issues. Best for small to mid-sized online retailers.
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Best for small to mid-sized businesses.
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Ideal for online retailers.
Refundid features
Supported Refundid offers instant refunds before items are returned. |
Supported Refundid facilitates returns by generating prepaid shipping labels and tracking information. |
Supported Refundid automates refunds, including instant refunds and return label generation. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Refundid reviews
We've summarised 104 Refundid reviews (Refundid TrustPilot reviews and Refundid G2 reviews) and summarised the main points below.
- Instant refunds are highly praised for convenience.
- The process is generally considered easy and user-friendly.
- Minimal data input required for returns.
- Excellent customer service and helpful support team.
- Facilitates quick repurchases with refunded money.
- Difficult ID verification process, with no clear guidance on next steps if declined.
- Lack of communication before withdrawing refund money from bank accounts.
- Some find the 7-day return window too short.
- Concerns about excessive data collection for marketing purposes.
- Unexpected deductions from refund amount with no explanation.
Refundid pricing
The commentary is based on 12 reviews from Refundid G2 reviews and Refundid TrustPilot reviews.
Refundid is 100% free for all customers. No subscription fees, no set up costs, and no transaction fees.
Users sentiment
See the Refundid pricing page.
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Refundid has a free plan.
Instant refunds direct to your bank account. Refund now. Ship later.
Refundid alternatives
Refundid FAQ
Refundid is a US-based fintech service offering instant refunds for online purchases from participating retailers. Customers receive their refund upfront and then return the item within seven days. Refundid streamlines the return process for both customers and retailers, managing the refund and facilitating the return shipping.
What is Refundid and what does Refundid do?
Refundid is a US-based fintech service offering instant refunds for online purchases from participating retailers. Customers receive their refund upfront and then return the item within seven days. Refundid streamlines the return process for both customers and retailers, managing the refund and facilitating the return shipping.
Refundid integrates with Shopify, Magento, BigCommerce, and WooCommerce. It also works with various shipping providers to facilitate returns. This streamlines the refund process for both customers and retailers.
How does Refundid integrate with other tools?
Refundid integrates with Shopify, Magento, BigCommerce, and WooCommerce. It also works with various shipping providers to facilitate returns. This streamlines the refund process for both customers and retailers.
Alternatives to Refundid include Optoro, which focuses on efficient returns management for retailers. For personal finance management, consider Quicken. If you need online payment solutions, explore PayPal.
What the main competitors of Refundid?
Alternatives to Refundid include Optoro, which focuses on efficient returns management for retailers. For personal finance management, consider Quicken. If you need online payment solutions, explore PayPal.
Refundid appears to be a legitimate service, based on generally positive Trustpilot reviews and its user-friendly features. However, some users have reported difficulties with ID verification and communication. Consider these factors when deciding if Refundid is safe and right for you.
Is Refundid legit?
Refundid appears to be a legitimate service, based on generally positive Trustpilot reviews and its user-friendly features. However, some users have reported difficulties with ID verification and communication. Consider these factors when deciding if Refundid is safe and right for you.
Refundid doesn't publicly disclose its pricing. Contact Refundid directly for product pricing details and to determine if it's worth it for your needs.
How much does Refundid cost?
Refundid doesn't publicly disclose its pricing. Contact Refundid directly for product pricing details and to determine if it's worth it for your needs.
Customer reviews on Refundid are mixed. While many praise the instant refunds and easy process, some have experienced issues with the verification process, unexplained deductions, and lack of communication regarding refund withdrawals. Others find the 7-day return window inconvenient.
Is Refundid customer service good?
Customer reviews on Refundid are mixed. While many praise the instant refunds and easy process, some have experienced issues with the verification process, unexplained deductions, and lack of communication regarding refund withdrawals. Others find the 7-day return window inconvenient.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.