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Qatalyst

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Company health

Employee growth
38% decrease in the last year
Web traffic
29% decrease in the last quarter
Financing
October 2022 - $34M

Ratings

G2
4.5/5
(27)
Glassdoor
3.6/5
(103)

Qatalyst description

Qatalyst is a user research platform designed to gather feedback on your concepts, prototypes, and live applications. Using AI-powered tools like facial coding and eye tracking, it analyzes user behavior and delivers insights to improve the user experience. Qatalyst offers access to a large pool of potential testers and aims to make user research faster and more efficient.


Who is Qatalyst best for

Qatalyst is a user research platform leveraging AI-powered tools like facial coding and eye tracking to analyze user behavior for improved UX. Offering access to a large tester pool, Qatalyst streamlines user research with pre-made templates for various testing types. Users praise the detailed insights and actionable feedback but note a steep learning curve and the need for improved user management.

  • Ideal for small to large businesses seeking user feedback and UX research, particularly in software, IT, marketing, or advertising.

  • Best suited for software, IT, telecommunications, marketing, and advertising industries needing user insights.


Qatalyst features

Type the name of the feature or, in your own words, tell us what you need
Supported

Qatalyst supports moderated user interviews for gathering in-depth qualitative feedback.

Supported

Qatalyst supports unmoderated usability testing for independent user research.

Supported

Qatalyst supports pre-launch product testing with prototype testing and feedback gathering.

Supported

Qatalyst supports gathering feedback directly from target customer segments.

Supported

Qatalyst supports feedback analysis through advanced analytics and reporting tools.


Qatalyst reviews

We've summarised 27 Qatalyst reviews (Qatalyst G2 reviews) and summarised the main points below.

Pros of Qatalyst
  • Detailed insights into user behavior (e.g., journey paths, areas of interest).
  • Click tracking and eye tracking provide valuable data.
  • Actionable insights from user interactions.
  • AI-powered tools (e.g., facial coding) enhance research.
  • Integrates moderated and unmoderated research in one platform.
  • Pre-made templates for various testing types (e.g., wireframe testing).
  • Provides both qualitative and quantitative feedback.
Cons of Qatalyst
  • Overwhelming number of features can be intimidating for new users.
  • Steep learning curve, especially for advanced features.
  • User management system needs improvement for better team collaboration.
  • Data processing can be slow with large-scale projects.
  • Limited design tool integrations (e.g., only Figma and Sketch).
  • Mobile app functionality is limited.
  • UI could be more intuitive.

Qatalyst pricing

The commentary is based on 2 reviews from Qatalyst G2 reviews.

No pricing information could be found on the website.

Users sentiment

Strongly negative
-1

See the Qatalyst pricing page.


Qatalyst alternatives

  • Logo of dscout
    dscout
    Better for gathering video feedback and offers superior customer support. A strong dscout alternative for those prioritizing user experience and in-depth qualitative research.
    Read more
  • Logo of UserTesting
    UserTesting
    Better for gathering video feedback on products and services. Easier setup and modification of tests are noted by users. A Qatalyst alternative and competitor, it supports live app testing.
    Read more
  • Logo of Qualtrics CoreXM
    Qualtrics CoreXM
    Better for large enterprises. More focused on surveys and quantitative data. A popular Qatalyst competitor and alternative.
    Read more
  • Logo of Wondering
    Wondering
    Better for product and UX teams. More focused on e-commerce and software/IT. Has more momentum in employee growth.
    Read more
  • Logo of Google Workspace
    Google Workspace
    Better for team communication and collaboration. A broader range of integrations is available. Easier to use, more reliable, and simpler to implement. A Qatalyst alternative and competitor.
    Read more
  • Logo of Jira
    Jira
    Better for project management and task tracking. More suitable for software development teams. Generally rated higher.
    Read more

Qatalyst FAQ

  • What is Qatalyst and what does Qatalyst do?

    Qatalyst is a user research platform employing AI-powered tools like facial coding and eye tracking to analyze user behavior. It offers access to a large tester pool, facilitates moderated and unmoderated testing, and provides actionable insights to improve user experience, making research faster and more efficient.

  • How does Qatalyst integrate with other tools?

    Qatalyst integrates with Figma and Sketch, allowing for direct import of designs for testing. However, users note a desire for more design tool integrations. Information regarding other integrations is limited.

  • What the main competitors of Qatalyst?

    Qatalyst competes with other user research platforms like dscout, UserTesting, and Wondering. These platforms offer similar features such as user feedback collection, analysis tools, and access to participant pools. Qualtrics CoreXM also presents some overlapping functionality with its comprehensive survey capabilities.

  • Is Qatalyst legit?

    Qatalyst is a legitimate user research platform. It offers AI-powered tools like facial coding and eye-tracking, providing valuable insights into user behavior. However, some users find the platform's numerous features and steep learning curve challenging.

  • How much does Qatalyst cost?

    I couldn't find pricing details for Qatalyst. For the most current pricing information, it's best to visit Qatalyst's website or contact their sales team directly. This will help you determine if Qatalyst is worth the investment for your needs.

  • Is Qatalyst customer service good?

    Qatalyst's customer support receives positive feedback, with users highlighting their helpfulness and availability. While some users find the platform initially complex, the support team aids in navigating the learning curve.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.