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DirectAdmin

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Last updated on

Company health

Employee growth
48% increase in the last year

Ratings

G2
4.1/5
(36)

DirectAdmin description

DirectAdmin is a web hosting control panel that makes managing websites straightforward. Its clean interface caters to both beginners and experts, offering three access levels: administrator, reseller, and user. DirectAdmin prioritizes speed and efficiency, minimizing resource usage, making it suitable for various server setups. Its stability is ensured through automatic crash recovery and independent operation, allowing upgrades without disruptions. DirectAdmin is a popular choice for businesses seeking a reliable and user-friendly hosting control panel solution.


Who is DirectAdmin best for

DirectAdmin is a web hosting control panel that we find is a solid fit for businesses needing straightforward website management. Users appreciate its affordability, speed, and ease of setup. While some users mention limitations in third-party integrations and documentation, the clean interface and essential features make it a cost-effective choice for managing websites and servers. We've noticed it’s especially popular among those who value simplicity and efficiency in their hosting solutions..

  • Ideal for medium to large businesses seeking a reliable, user-friendly hosting control panel. Excellent fit for 101+ employees.

  • Particularly well-suited for businesses in Software, IT, and Telecommunications seeking efficient server management solutions.


DirectAdmin features

Supported

Account Packages: Admins can create predefined account packages using this feature. When creating an account, the admin simply chooses a package instead of manually setting each account feature.

Supported

Show All Users: This feature allows the admin to quickly view every single account on the system and sort this list in various ways.

Supported

DNS Administration: This feature allows the admin to create, modify, or delete any DNS records on the server.

Supported

IP Manager: This is where the admin sets the IP address available to the server. The admin can also allocate IP address to resellers from this menu.

Supported

Mail Queue Administration: Tool to view mail queue and it's messages. Includes tools to take action on those messages.

Supported

System / Services Info: The admin can view, stop, start, and restart services from this menu.

Supported

Complete Usage Statistics: Complete usage statistics are recorded in a single location, making it easier to view overall usage.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather negative
-0.33

DirectAdmin reviews

We've summarised 49 DirectAdmin reviews (DirectAdmin TrustPilot reviews and DirectAdmin G2 reviews) and summarised the main points below.

Pros of DirectAdmin
  • Affordable and cost-effective compared to competitors like cPanel.
  • Fast and lightweight, minimizing resource usage.
  • Easy to install and set up on servers.
  • Offers essential features for website and server management.
  • Clean interface, simple to navigate for basic tasks.
Cons of DirectAdmin
  • Limited third-party integrations, especially for popular tools.
  • Difficult to run certain server commands, such as those for Python/Django and Node.js.
  • Documentation and resources are lacking, making some tasks challenging.
  • Slow support response times.
  • Outdated user interface in need of a refresh.

DirectAdmin pricing

The commentary is based on 9 reviews from DirectAdmin G2 reviews and DirectAdmin TrustPilot reviews.

We find that DirectAdmin is generally considered a cost-effective alternative to cPanel, praised for its affordability. While some users find its pricing reasonable, others have noted recent price increases that they find concerning. Overall, the consensus is that DirectAdmin offers good value for its price.

Users sentiment

Strongly positive
+1

See the DirectAdmin pricing page.


DirectAdmin alternatives

  • Logo of InterWorx
    directadmin vs InterWorx
    Easy web hosting control panel for servers, domains, and websites.
    Read more
  • Logo of Plesk
    directadmin vs Plesk
    Web hosting control panel simplifying server and website management.
    Read more
  • Logo of ispmanager
    ispmanager
    Simple server management for websites and hosting.
    Read more
  • Logo of DreamHost Domains
    DreamHost Domains
    Register and manage domains with simple pricing and free privacy.
    Read more
  • Logo of InterServer
    InterServer
    Affordable, user-friendly web hosting with cPanel.
    Read more
  • Logo of KnownHost
    KnownHost
    Reliable managed VPS and dedicated server hosting with expert support.
    Read more

DirectAdmin FAQ

  • What is DirectAdmin and what does DirectAdmin do?

    DirectAdmin is a cost-effective control panel for managing web hosting. We find that it's known for its speed, simple interface, and essential features, making server management easier for users of all levels. However, some users have noted limited integrations and a need for improved documentation.

  • How does DirectAdmin integrate with other tools?

    DirectAdmin offers limited third-party integrations, which can be a drawback for users who rely on specific tools. While it covers essential website and server management features, it lacks extensive integration options compared to some competitors.

  • What the main competitors of DirectAdmin?

    DirectAdmin's main competitors include Plesk, InterWorx, ispmanager, CloudPanel, and InterServer. These alternatives offer similar web hosting control panel features for server and website management. Some, like CloudPanel, focus on simplicity and security, while others like InterServer emphasize affordability.

  • Is DirectAdmin legit?

    Yes, DirectAdmin is a legitimate and well-established web hosting control panel. We find it's a popular, affordable option, especially for those who prioritize speed and a simple interface. However, be aware of some limitations in third-party integrations and support response times.

  • How much does DirectAdmin cost?

    DirectAdmin offers various license options with prices based on the number of allowed domains. Personal licenses start at $2 per month, while others range from $15 to $59 monthly. A lifetime license is also available for $359.

  • Is DirectAdmin customer service good?

    We find that DirectAdmin's customer service receives mixed reviews. While some users praise the helpful support and quick responses, others express frustration with slow response times and unhelpful support agents. Some users even report unprofessional service interactions.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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