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Digitail description
Digitail is cloud-based veterinary practice management software designed to streamline clinic operations. It offers a suite of features including health records, online appointments, invoicing, stock management, and a dedicated pet parent app for improved communication. Digitail focuses on providing an intuitive experience for practices of all sizes, with a strong emphasis on data migration, training, customer support, and AI-powered assistance to improve efficiency and client engagement.
Who is Digitail best for
Digitail is cloud-based veterinary practice management software ideal for small clinics. It offers a user-friendly interface for managing appointments, client communication, and inventory. Users praise its excellent customer support and convenient features like online booking and a dedicated pet parent app. However, some have noted difficulties with client merging and limited invoice customization.
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Best for small veterinary clinics seeking streamlined operations.
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Ideal for veterinary practices and animal healthcare providers.
Digitail features
| Supported Digitail supports product and medication tracking as part of its inventory management features. |
| Supported Clients can access pet information and schedule appointments via a mobile app. |
| Supported Progress notes are supported via SOAP notes. |
| Supported Digitail allows clients to book appointments online via the Pet Parent App. |
| Supported Digitail allows creating invoices with automatic billing and integrated payments. |
Digitail reviews
We've summarised 75 Digitail reviews (Digitail Software Advice reviews, Digitail GetApp reviews, Digitail Capterra reviews and Digitail G2 reviews) and summarised the main points below.
- Excellent customer support: Responsive, helpful, and readily available for training and troubleshooting.
- User-friendly interface: Easy to navigate and learn, especially for creating SOAP notes and records.
- Cloud-based accessibility: Access from anywhere on any device with internet connectivity.
- Convenient client communication: Integrated email, SMS reminders, and a dedicated pet parent app.
- Efficient appointment scheduling: Online booking system streamlines appointment management, reducing phone calls.
- Difficult client merging: Duplicate client/patient entries are created if manually entered data is followed by app entry, with no merge function available.
- Inconvenient record sending: Removing pricing from records requires navigating to "advanced record options" instead of a simple "send email" button.
- Inventory pricing and tracking issues require further learning and troubleshooting.
- Limited customization: Inability to edit or add items on invoices as needed.
- Lack of client discounts: No option to apply client discounts within the software.
Digitail pricing
The commentary is based on 3 reviews from Digitail Capterra reviews, Digitail G2 reviews and Digitail GetApp reviews.
Digitail's pricing is suitable for smaller practices seeking affordable cloud-based solutions. While some users found the value proposition lacking due to software issues and customer support, others appreciated its cost-effectiveness for their needs.
Users sentiment
See the Digitail pricing page.
Digitail alternatives
Digitail FAQ
Digitail is cloud-based veterinary practice management software that streamlines clinic operations. It offers features such as health records, online appointments, invoicing, and a pet parent app. Digitail focuses on intuitive user experience and provides strong customer support, data migration, and training.
What is Digitail and what does Digitail do?
Digitail is cloud-based veterinary practice management software that streamlines clinic operations. It offers features such as health records, online appointments, invoicing, and a pet parent app. Digitail focuses on intuitive user experience and provides strong customer support, data migration, and training.
Digitail integrates with a dedicated pet parent app for client communication and appointment scheduling. It also offers integrations for payment processing and potentially other practice management tools, though specific integrations are not extensively listed.
How does Digitail integrate with other tools?
Digitail integrates with a dedicated pet parent app for client communication and appointment scheduling. It also offers integrations for payment processing and potentially other practice management tools, though specific integrations are not extensively listed.
Alternatives to Digitail include DaySmart Vet, Covetrus Ascend, PetAladdin, RoboVet, and NaVetor. These competitors offer similar features such as appointment scheduling, client communication, and inventory management for veterinary practices.
What the main competitors of Digitail?
Alternatives to Digitail include DaySmart Vet, Covetrus Ascend, PetAladdin, RoboVet, and NaVetor. These competitors offer similar features such as appointment scheduling, client communication, and inventory management for veterinary practices.
Digitail is a legitimate cloud-based veterinary practice management software. User reviews praise its user-friendly interface, excellent customer support, and convenient client communication features. However, some users mention difficulties with client merging and limited customization options. Consider these factors when evaluating if Digitail is safe and right for your practice.
Is Digitail legit?
Digitail is a legitimate cloud-based veterinary practice management software. User reviews praise its user-friendly interface, excellent customer support, and convenient client communication features. However, some users mention difficulties with client merging and limited customization options. Consider these factors when evaluating if Digitail is safe and right for your practice.
I couldn't find pricing details for Digitail. For the most current pricing information, it's best to visit their website or contact their sales team directly. This will help you determine if Digitail is worth the investment for your specific needs.
How much does Digitail cost?
I couldn't find pricing details for Digitail. For the most current pricing information, it's best to visit their website or contact their sales team directly. This will help you determine if Digitail is worth the investment for your specific needs.
Digitail's customer service receives mixed reviews. While many users praise the responsive and helpful support team, particularly during onboarding and training, others have experienced difficulties getting timely responses to technical issues. Some report excellent communication and readily available assistance, while others feel their needs are not adequately addressed.
Is Digitail customer service good?
Digitail's customer service receives mixed reviews. While many users praise the responsive and helpful support team, particularly during onboarding and training, others have experienced difficulties getting timely responses to technical issues. Some report excellent communication and readily available assistance, while others feel their needs are not adequately addressed.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.