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Dentrix

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Company health

Employee growth
3% increase in the last year
Web traffic
9% increase in the last quarter
Financing
June 2023 - $750M

Ratings

G2
4.0/5
(114)
Capterra
4.3/5
(339)
Glassdoor
4.1/5
(1719)

Dentrix description

Dentrix is a widely used dental practice management software that combines various tools to streamline operations in dental offices. It offers features covering clinical, business, and administrative tasks, helping dentists manage patient records, appointments, billing, and imaging. With a focus on improving efficiency and profitability, Dentrix aims to help dental practices grow by providing insights from data and automating workflows. It integrates with other products and services, and boasts a large user base of over 35,000 dental teams.

Who is Dentrix best for

Dentrix is dental practice management software streamlining operations with tools for clinical, business, and administrative tasks. Users praise its comprehensive features and integrations but note a difficult learning curve and occasional glitches. Ideal for practices of all sizes seeking improved efficiency and reporting capabilities.

  • Best fit for small to medium-sized dental practices.

  • Ideal for healthcare providers, especially dental practices.

Dentrix features

Supported

Dentrix supports generating financial reports to view practice financials.

Supported

Dentrix supports posting insurance and patient payments.

Supported

Dentrix allows creating and managing patient records, including health history and documents.

Supported

Dentrix integrates with imaging systems via Dentrix Imaging Center and Smart Image.

Supported

Dentrix allows users to schedule, reschedule, and cancel appointments.

Supported

Dentrix supports creating and managing patient treatment plans, including insurance estimates and alternate options.

Supported

Dentrix offers a patient portal for accessing information and communicating with the practice.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Strongly positive
+1

Reliability and Performance

Neutral
+0

Ease of Implementation

Rather positive
+0.33

Dentrix reviews

We've summarised 452 Dentrix reviews (Dentrix GetApp reviews, Dentrix Software Advice reviews, Dentrix Capterra reviews and Dentrix G2 reviews) and summarised the main points below.

Pros of Dentrix
  • User-friendly for basic tasks
  • Comprehensive features for dental practice management
  • Integrates with other dental software (e.g., Dexis, YAPI)
  • Good charting and treatment planning features
  • Extensive reporting capabilities (though some find them complicated)
Cons of Dentrix
  • Difficult to learn
  • Occasional glitches and slowdowns
  • Non-intuitive interface and navigation
  • Expensive monthly fees and add-on costs
  • Poor customer and tech support experiences

Dentrix pricing

The commentary is based on 23 reviews from Dentrix Capterra reviews, Dentrix G2 reviews, Dentrix GetApp reviews and Dentrix Software Advice reviews.

Dentrix's pricing is a common concern. While some users consider it a worthwhile investment for its comprehensive features, others find it expensive, especially with additional costs for add-ons and support. Many users express frustration with the "nickel and diming" for extra features.

Users sentiment

Strongly negative
-1

Dentrix alternatives

Dentrix FAQ

  • What is Dentrix and what does Dentrix do?

    Dentrix is dental practice management software streamlining operations with tools for clinical, business, and administrative tasks. It manages patient records, appointments, billing, and imaging, helping practices improve efficiency, profitability, and growth. It integrates with other services and boasts a large user base.

  • How does Dentrix integrate with other tools?

    Dentrix integrates with various dental software and services, including imaging systems like Dexis and patient communication platforms like YAPI. This connectivity streamlines workflows and enhances practice efficiency by centralizing information.

  • What the main competitors of Dentrix?

    Top alternatives to Dentrix include CareStack, XLDent, Eaglesoft, and ABELDent. These dental practice management systems offer similar features for patient records, scheduling, billing, and imaging, catering to various practice sizes and needs. They aim to enhance efficiency and profitability.

  • Is Dentrix legit?

    Dentrix is a legitimate and widely used dental practice management software. It's known for its comprehensive features and integrations, making it a safe and reliable choice for many dental practices seeking to improve efficiency and patient care. However, potential users should be aware of reported issues with ease of use and customer support.

  • How much does Dentrix cost?

    I cannot find pricing details for Dentrix. Contact their sales team for a personalized quote. They may offer different plans based on your practice size and specific needs.

  • Is Dentrix customer service good?

    Dentrix customer service receives mixed reviews. While some users praise the helpfulness and availability of support, others express frustration with long wait times, difficulty reaching qualified technicians, and unresolved issues. Many users find the click-to-chat feature convenient.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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