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CloudPhone

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Last updated on

Company health

Employee growth
No change in the last year
Web traffic
143% increase in the last quarter

Ratings

G2
5.0/5
(3)

CloudPhone description

CloudPhone by FreedomVoice is a cloud-based phone system designed for home offices and small businesses. It provides affordable and easy-to-use features like toll-free and local numbers, virtual receptionists, call forwarding, and voicemail. You can set up CloudPhone quickly with no contracts or hidden fees, making it a flexible solution for managing your business communications.


Who is CloudPhone best for

CloudPhone by FreedomVoice offers an affordable and user-friendly cloud phone system ideal for home offices and small businesses. Users praise the affordable pricing, excellent customer service, and reliable service. Some users desire improved mobile app functionality and a more streamlined setup process. If you need basic features like virtual receptionists, call forwarding, and voicemail, CloudPhone is a solid choice.

  • Best for small businesses seeking affordable and easy-to-use cloud phone systems.

  • A good fit for any industry with small businesses needing basic phone features.


CloudPhone features

Supported

CloudPhone offers voicemail setup and management, including custom greetings.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+1

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+1

CloudPhone reviews

We've summarised 96 CloudPhone reviews (CloudPhone TrustPilot reviews and CloudPhone G2 reviews) and summarised the main points below.

Pros of CloudPhone
  • Affordable pricing for toll-free numbers and virtual phone systems.
  • Excellent customer service; representatives are praised for their helpfulness and professionalism.
  • Reliable service with minimal downtime reported.
  • Easy to adjust call settings, voicemail, and forwarding options.
Cons of CloudPhone
  • Limited mobile app functionality; users desire a more comprehensive mobile experience.
  • Occasional issues with calls not forwarding correctly or voicemails not being recorded.
  • Initial setup and number porting process can be time-consuming.
  • UI/UX could be improved, especially for the website's mobile responsiveness.

CloudPhone pricing

The commentary is based on 9 reviews from CloudPhone TrustPilot reviews.

CloudNumber offers toll-free and local numbers for businesses. All plans include a set number of minutes, with additional minutes charged extra, except for the MAX plan.

Users sentiment

Strongly positive
+1

See the CloudPhone pricing page.

START
$9.95 per minute/month

400 included minutes. 3.9¢ / additional minute.

EDGE
$19.95 per minute/month

1200 included minutes. 3.9¢ / additional minute.

MAX
$29.95 per minute/month

Unlimited included minutes. 0.0¢ / additional minute.


CloudPhone alternatives

  • Logo of LinkedPhone
    LinkedPhone
    Get a second phone number for business. Easy setup, affordable price.
    Read more
  • Logo of KrispCall
    KrispCall
    Clear calls, virtual numbers, and smart call management.
    Read more
  • Logo of VoIPstudio
    VoIPstudio
    Cloud business phone system: easy setup, rich features, affordable calls.
    Read more
  • Logo of VoIP.ms
    VoIP.ms
    Cheap, flexible internet phone service with robust features.
    Read more
  • Logo of Talkroute
    Talkroute
    Business phone system on any device, with texting and flexible features.
    Read more
  • Logo of OneContact PBX
    OneContact PBX
    Cloud phone system streamlining business calls and boosting efficiency.
    Read more

CloudPhone FAQ

  • What is CloudPhone and what does CloudPhone do?

    CloudPhone by FreedomVoice is a cloud-based phone system for home offices and small businesses. It offers affordable and easy-to-setup features like local and toll-free numbers, virtual receptionists, call forwarding, and voicemail, with flexible plans and no contracts.

  • How does CloudPhone integrate with other tools?

    CloudPhone integrates with other tools by allowing users to forward calls to any phone, ensuring seamless communication. It also offers voicemail management features to streamline message handling. Further integration details are limited.

  • What the main competitors of CloudPhone?

    CloudPhone's main competitors include LinkedPhone, JustCall, TeleCMI, NUACOM, Nextiva, and Talkdesk. These alternatives offer similar cloud-based phone system features, often with additional functionalities like contact center solutions, AI-powered insights, and CRM integrations.

  • Is CloudPhone legit?

    Yes, CloudPhone is a legitimate cloud-based phone system by FreedomVoice. User reviews praise its affordability, reliable service, and excellent customer support. It's considered a safe and easy-to-use solution for small business communication needs.

  • How much does CloudPhone cost?

    CloudPhone offers three paid plans: Start at $9.95/month, Edge at $19.95/month, and Max at $29.95/month. Each plan includes a different number of minutes. Additional minutes are charged at a fixed rate, depending on the chosen plan. There is no free trial or free plan available.

  • Is CloudPhone customer service good?

    Customers consistently praise CloudPhone's exceptional customer service. Representatives are frequently commended for their helpfulness, patience, professionalism, and knowledge. This positive feedback demonstrates CloudPhone's commitment to excellent customer support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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