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Chatbase description
Chatbase lets you quickly create AI-powered chatbots similar to ChatGPT, tailored specifically to your company. You can train these chatbots using your existing information and easily add them to your website. This allows you to automate tasks like answering customer questions, collecting information, or even generating leads, freeing up your team's time for more important work.
Who is Chatbase best for
Chatbase is a user-friendly platform ideal for small businesses looking to create custom AI chatbots. Users praise its easy setup and integration, ability to train the bot with diverse data formats, and efficient information retrieval. However, some users have noted limitations in training data capacity, occasional inaccuracies in bot responses, and a lack of pricing transparency. If you need a simple, AI-powered chatbot solution, Chatbase might be a good fit.
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Best for small businesses seeking to leverage AI chatbots.
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Ideal for industries like Healthcare, Finance, Retail, and more.
Chatbase features
Supported Chatbase allows to automate customer support, sales processes, and marketing campaigns. |
Supported Chatbase lets you quickly create AI-powered chatbots tailored specifically to your company using your existing information. |
Supported You can easily add Chatbase chatbots to your website. |
Supported Chatbase offers integration with Slack, enabling seamless communication and workflow enhancement. |
Supported Create a dedicated channel where Chatbase can share updates, answer questions, and help with troubleshooting to streamline issue resolution. |
Supported Improve data discovery and knowledge sharing by creating a Chatbase chatbot connected to your internal knowledge base. |
Chatbase reviews
We've summarised 73 Chatbase reviews (Chatbase Capterra reviews and Chatbase G2 reviews) and summarised the main points below.
- Easy setup and implementation, even for non-technical users.
- Ability to train the chatbot using various formats like websites, PDFs, and documents.
- Fast response times and efficient information retrieval from the training data.
- Useful for automating customer support and providing 24/7 assistance.
- Provides valuable insights into customer interactions through its analytics dashboard.
- Limited training data capacity, with users hitting the 11 million character limit.
- Many users report inaccurate information and "hallucinations" in bot responses.
- Lack of transparency in pricing and refund policies, leading to negative customer experiences.
- Limited customization options for the chatbot\'s appearance and branding.
- Absence of a "human handover" protocol for complex queries.
Chatbase pricing
The commentary is based on 18 reviews from Chatbase Capterra reviews and Chatbase G2 reviews.
Chatbase offers competitive pricing and is considered good value for money, especially for its ease of use and quick deployment. However, some users find the character limits restrictive and the pricing for branding removal or certain features too high. Others mention the message pricing model could be improved.
See the Chatbase pricing page.
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Chatbase has a free plan.
Access to fast models, 20 message credits/month, 1 chatbot, 400,000 characters/chatbot, 1 team member, limit to 10 links to train on, embed on unlimited websites, capture leads, view chat history.
Access to advanced models, 2,000 message credits/month, 2 chatbots, 1 AI Action/chatbot, 11,000,000 characters/chatbot, unlimited links to train on, API access, Integrations, Basic Analytics.
10,000 message credits/month, 5 chatbots, 2 AI Actions/chatbot, 3 team members.
40,000 message credits/month included (Messages over the limit will use your OpenAI API Key), 10 chatbots, 3 AI Actions/chatbot, 5 team members, Remove 'Powered by Chatbase', Use your own custom domains, Advanced Analytics.
Chatbase alternatives
Chatbase FAQ
Chatbase enables you to build AI chatbots trained on your company's data, similar to ChatGPT. Easily integrated into your website, these bots automate tasks like customer service and lead generation, freeing up your team's time. However, users have noted limitations in training data capacity and occasional inaccuracies in bot responses.
What is Chatbase and what does Chatbase do?
Chatbase enables you to build AI chatbots trained on your company's data, similar to ChatGPT. Easily integrated into your website, these bots automate tasks like customer service and lead generation, freeing up your team's time. However, users have noted limitations in training data capacity and occasional inaccuracies in bot responses.
Chatbase integrates with various website platforms like WordPress, Shopify, and Wix. It also connects with popular messaging apps and offers API access for custom integrations. This enables businesses to seamlessly incorporate AI chatbots into their existing workflows.
How does Chatbase integrate with other tools?
Chatbase integrates with various website platforms like WordPress, Shopify, and Wix. It also connects with popular messaging apps and offers API access for custom integrations. This enables businesses to seamlessly incorporate AI chatbots into their existing workflows.
Chatbase competes with SiteGPT, WizyChat, and Robofy in the AI-powered chatbot space. These alternatives offer similar functionality, including website integration, automated customer support, and training on custom data. Some also provide lead generation and analytics features.
What the main competitors of Chatbase?
Chatbase competes with SiteGPT, WizyChat, and Robofy in the AI-powered chatbot space. These alternatives offer similar functionality, including website integration, automated customer support, and training on custom data. Some also provide lead generation and analytics features.
Yes, Chatbase is a legitimate platform for building AI chatbots. It's easy to set up and offers valuable analytics. However, be aware of potential inaccuracies in bot responses and limitations on training data capacity. Consider exploring alternatives if these are critical concerns for your use case.
Is Chatbase legit?
Yes, Chatbase is a legitimate platform for building AI chatbots. It's easy to set up and offers valuable analytics. However, be aware of potential inaccuracies in bot responses and limitations on training data capacity. Consider exploring alternatives if these are critical concerns for your use case.
Chatbase's pricing includes a free plan and three paid options. The Hobby plan is $19/month, the Standard plan is $99/month, and the Unlimited plan costs $399/month. Additional message credits, chatbots, and other add-ons are available. Is Chatbase worth it? The free plan is a good starting point.
How much does Chatbase cost?
Chatbase's pricing includes a free plan and three paid options. The Hobby plan is $19/month, the Standard plan is $99/month, and the Unlimited plan costs $399/month. Additional message credits, chatbots, and other add-ons are available. Is Chatbase worth it? The free plan is a good starting point.
Customer reviews on Chatbase's support are mixed. While some users praise the helpful and responsive support team, others report difficulty getting assistance and slow response times. Some have even experienced unresponsive customer service and dishonest support agents.
Is Chatbase customer service good?
Customer reviews on Chatbase's support are mixed. While some users praise the helpful and responsive support team, others report difficulty getting assistance and slow response times. Some have even experienced unresponsive customer service and dishonest support agents.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.